Also their DOT number under licensing and insurace comes up as does not exist. Thus they are not probably insured yet.
My suggestion, keep looking. Try Security Moving Systems and I know there are a few bigger name van lines there, just cant think of any others off hand. Try some word of mouth, especially if your moving locally. Can probably find a decent local moving company.
Best of luck,
Forget yourself for others and the others will never forget
This has come up before but I'm not sure that a definite answer was found. I just spoke with the Federal Program Manager for Commercial Enforcement at the FMCSA because I wanted to make sure that I gave you the right answer.
Basically what determines if a moving company needs interstate authority is if they are moving you across state lines between two different "commercial zones". The commercial zones are defined in civil code Title 49 CFR 372. The Washington D.C. specific commercial codes are addressed in Title 49 CFR 372.219. If they are moving you outside of the defined areas in Title 49 CFR 372.219 then yes, they will need their interstate operating authority.
You may also want to contact the Virginia Movers & Warehousemen's Association and ask them what additional requirements movers must adhere to in Virginia (such as types of insurance, licenses, etc). The Executive Secretary is Dale Bennett and you can reach them at 804-358-1448.
Jessup is "the" hotbed of scam movers in your area and I have been unable to identify ANY legitimate mover in Jessup.
Town and Country has been in business since 1977 which is a good sign. The only accident (if you could call it that) on their DOT Carrier Snapshot is 1 tow. They are a little bit higher than the national average on their Out of Service orders but it doesn't look alarming to me. I would have them come out and do an in-home estimate and see what they give you. Remember to get at least three in-home estimates. Town and Country would be one, so you've just got to find a couple more.
JK Moving was probably our other option if we didn't choose Gulliver's except JK quoted us an hourly rate that was about $20 more. We also seriously considered Quality Service Movers I think out of Sterling, VA
Thank you to everyone on these message boards for your input!
I had a very similar experience. Gulliver's came very highly recommended by a friend in DC - they had just moved her locally and had really done a good job. However, when I went to them for a cross-country move, they hooked me up with Admiral/American National. Most of the nightmare was avoided because Admiral was a month late picking up my things, and I was able to get another carrier.
However, what concerns me is that I talked with Gulliver's about Admiral's reputation, BBB complaints, and other issues. They assured me that they would not refer other customers to Admiral. That discussion took place in August of 2003. Did they recommend Admiral to you after that time?
I hired Gulliver's, and they were up-front about the fact that Admiral would actually transport the goods across the country and unload them in California. Staff from Gulliver's planned to pickup, package, and store everything until Admiral's truck arrived. They weren't completely straightforward about the fact that once Admiral picked up the load, Admiral (not Gulliver's) was responsible for everything, and that the price quoted could be revised by Admiral if they so desired. However, I didn't ask all of the questions I should have, so this omission is partly my fault as well.
To be fair, Gullivers performed reasonably well on their part of the move. Everything was packed and moved into storage without incident, and while there were some dings and scrapes on a few things that came out of their storage unit, all in all they did a pretty good job. After Admiral was a month late for pickup and really giving me the run-around, Gulliver's was reasonable about refunding most of the money I had paid them. They also did not charge me for storage, which was the right thing to do. However, it was Gulliver's who intially scheduled me to move with Admiral, and they assured me that Admiral was a solid outfit.
I think Gulliver's just may be out of their league when it comes to interstate (outside the DC area) moves. Some Gulliver's employees used to work at Admiral, which is probably why they work with them, but these two companies are sort of a strange match. I'm not sure they should be painted with exactly the same brush. Gulliver's at least worked with me to reach a solution, and let me deal directly with the owner. Admiral just ignored me, passed me off to several different people, and generally gave me a different story each time I called.
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