SUPERLIST - Moving Company Reviews Posted on MovingScam.com

Our open community forum is for general moving related questions, comments, and useful information about local and interstate moves.
MovingScam
Posts: 0
Joined: Wed Apr 30, 2008 1:32 pm

SUPERLIST - Moving Company Reviews Posted on MovingScam.com

Postby MovingScam » Tue Apr 25, 2006 4:41 pm

MovingScam.com has always recommended using the you load-we drive companies ABF U-Pack and Broadway Express However, not everyone wants or is able to move with such companies. Some people prefer to use full-service movers where the loading and unloading (and sometimes the packing) is done for them.

In response to this need, MovingScam has constructed a "Superlist" bringing together comments and reviews that have been posted about full-service moving companies on MovingScam.com from 2003 to the present. A few independent packing and loading companies are included to help people who are doing self-moves.

:arrow: PLEASE SCROLL DOWN to see this information listed alphabetically first by state, then by van line, and finally by the name of the company. This summary should be helpful when someone asks about "reputable companies in Boston to get a quote from" and so on.

People should be sure to read this article before deciding which companies to get quotes from. That article, by Tim Walker, explains the basic issues in choosing a moving company. Also, people moving interstate need to be careful not to choose small companies that have good reviews only for local or within-state moves. They should look for companies that have their own trucks and drivers and have performed well on interstate moves.

It is important to understand, too, that MovingScam.com is not endorsing the companies on the Superlist. It is only bringing together reviews and comments about them. People should keep in mind that there can be glitches with any move, there are no guarantees in the moving business, and moving is not an exact science. The website wants to give consumers SOME guidance, because otherwise they would be easy prey for all the sharks cruising around them, but it also doesn't want to give the impression that all is certain to go well if they go with a company that others have liked.

This is the first time that any website has attempted to bring together reviews of individual moving companies on such a large scale. Epinions.com has reviews of movers, but they are arranged by van line and many people don't name the individual company they are describing. The hope is that with time, the overall quality of the moving companies will become apparent as more and more reviews and comments are posted. Obviously, however, this is a work in progress and there will inevitably be some errors in a project of this size. MovingScam welcomes all suggestions for corrections and additions, which can be emailed to Tim Walker at tim@movingscam.com or sent to "twalker" by Private Message.

If people want to copy the information on the Superlist, they can cut and paste it but the formatting (including the emoticons) will be lost. Or, they can copy just the link at the top of each post. Note that some states, and some cities, have multiple posts because of the large number of moving companies located there.
Last edited by MovingScam on Sat Jan 27, 2007 9:56 am, edited 9 times in total.

ALABAMA

Re: Summary of moving company reviews posted on MovingScam.c

Postby ALABAMA » Thu Apr 27, 2006 1:03 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7561#57561

Atlas Van Lines agents

--DMS Moving Systems (Atlas) in Birmingham (HQ is in Michigan).
This company has the phone 800-404-0726. As of 10/11/10 this company has a BBB Rating of a "B", with 0 complaints in the last 36 months.
"brionjlock" gave DMS Birmingham a rave review for a move from Birmingham to Atlanta, particularly praising the driving team and crews. They were careful and took pride in their work--"words cannot describe the incredible job they did.":
http://www.movingscam.com/forum/viewtop ... 2103#62103 (interstate)
This is the second rave report we have had on DMS Birmingham drivers. "amoorthy" praised Glenn Knox (driver #642) and his wife, who were the haulers for her move from Seattle to NJ:
http://www.movingscam.com/forum/viewtop ... 7924#27924 (interstate)

Graebel Van Lines agents

--Graebel Birmingham Movers, Inc. in Birmingham.
This company has the phone numbers 205-916-0053 or 800-791-0053.
Mentioned but no information.
As of 10/11/10, this company has a BBB rating of A+ with 0 complaints in the last 36 months.

Mayflower Transit agents

--Huntsville Moving Service (Mayflower) in Huntsville.
Mentioned but no information. As of 10/11/10 it had a BBB rating of "A+" with 0 complaints in the last 36 months.

--Simplicity Relocation (Mayflower) in Alabaster (Birmingham area).
This company shares an address with Armstrong Alabaster (see below) and has the phone 866-225-8436. No other information. As of 10/11/10 this company has a BBB rating of an "A-" with 0 complaints in the last 36 months.

North American Van Lines agents

--Continental Moving Co. (North American) in Birmingham.
One of its sales reps informed MovingScam.com in 1/08 that Continental had gone out of business. This is sad because it had reportedly been in business for more than a hundred years, family owned and operated.

--Lambert Transfer & Storage, Inc. (North American) in Opelika.
This company has the website www.lamberttransfer.net and the phone 334-694-3355 or 888-207-2113. It received a top quality award from the van line (Customer Choice award, which is based on customer surveys) in 2006. As of 10/11/10 this company has a BBB rating of a "B" with 0 complaints in the last 36 months.
One of its drivers, Casey Kalma, reportedly did a "great" job for someone who moved from Chicago to Los Angeles in 12/09 - http://www.movingscam.com/forum/viewtopic.php?t=18569 (hauler for interstate move)

Stevens Worldwide Van Lines agents

--Secure Moving (Stevens) in Pelham (south of Birmingham).
This company has the website www.securemovinginc.com - As of 10/11/10, this company has an "A+" Rating with the BBB with 1 complaint in the last 36 months. An industry expert posted in 5/08 that they are "one of Stevens Van Lines top hauling agents. . . . If necessary, Jon offers both full service and self service storage at his facility.":
http://www.movingscam.com/forum/posting ... 792#108792

United Van Lines agents

--Armstrong Relocation (United) in Huntsville and Alabaster (Birmingham area).
This company has the website www.armstrongrelocation.com and the phone numbers 256-772-6664 or 800-239-5257 (Huntsville) and 205-942-1625 or 800-876-4745 (Alabaster). One of the sales reps at the Alabaster/Birmingham office, Celeste Ward with cell phone 205-229-8837, posts on MovingScam.com under her own name. Armstrong is a large carrier with many offices and is generally very highly regarded in the industry. As of 10/11/10 this company has a BBB rating of an "A+" with 0 complaints in the last 36 months.
"DebbieM" gave Armstrong Huntsville an excellent review for her move to San Diego, praising its professionalism and 8-day delivery time:
http://www.movingscam.com/forum/viewtopic.php?t=6075 (interstate)

Wheaton Van Lines agents

--Reliable Moving Company, Inc. (Wheaton) in Birmingham.
This company has the website www.reliablemoving.net and the phone 888-591-9199. Mentioned but no information. As of 10/11/10 this company has a BBB rating of an "A" with 3 complaints in the last 36.

Independent moving companies

:thumbsup:--New Latitude (independent) in Birmingham. [Legal name Changing your Latitude, LLC.]
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews on this website. This company has MC #369953, website www.newlatitudemovers.com and phone 205-995-5557 or 205-988-9000. As of 10/11/10 it had an A+ BBB rating with 2 complaints over the past 36 months. Also as of 9/10 it had no complaints on www.protectyourmove.gov - http://ai.volpe.dot.gov/hhg/SearchDetai ... d=31128407
In 8/07 "ralphhhh" posted a rave review of the company for a large (two-truck) move to VA - "They were careful, caring individuals who were funny and good company" - CYL's quote was the lowest of three and substantially less than a van line agent's:
http://www.movingscam.com/forum/viewtopic.php?t=14661 (interstate)
"bigmove" (used to live in AL) posted in 2/08, "I personally know the operations manager and many people who have moved with Changing your Latitude (including my grandparents on a local move) and they all said they are a great company.":
http://www.movingscam.com/forum/viewtop ... 053#104053 (several local moves)
"cce" moving to Nashville posted a rave review of the company in 3/08 - "EXCELLENT experience . . . the four movers were positive, energetic, and friendly." She chose them over another company that quoted less (Changing Spaces):
http://www.movingscam.com/forum/viewtopic.php?t=15761 (interstate with packing)

ARIZONA

Re: Summary of moving company reviews posted on MovingScam.c

Postby ARIZONA » Thu Apr 27, 2006 1:09 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7562#57562

CAUTION: we have noticed that many scam and dubious auto transporters are located in Arizona.

People moving into or within AZ where a quote has been based on weight or volume can contact the AZ Department of Weights and Measures at 602-255-5211 or 800-277-6675 for assistance. People moving into or within AZ where a quote has been based on an hourly rate can contact the Consumer Affairs Division of the AZ Attorney General's Office at 602-542-5763 or 800-352-8431 for assistance.

"PHX Mover" (owner of a moving company) posted that "the state of Arizona does not require any mover to have a DOT license so long as they are only doing business in the state of AZ. Most movers in AZ only have the city tax license (not required either unless you sell supplies, labor is not taxable)":
http://www.movingscam.com/forum/viewtop ... 4571#74571

Comments and reviews on this website suggest that people should AVOID the following companies with :evil: in front of their names, although this list is not all-inclusive:

:evil:--Chandler Handlers Moving and Storage (independent) in Phoenix.
AVOID this company. See this post for why:
http://www.movingscam.com/forum/viewtopic.php?t=5945

:evil:--First American Van Lines (independent) in Phoenix.
AVOID this company, which has MC #432758 and phone 602-368-6858. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=1212

:evil:--THE MOVERS (independent) in Tucson. [Legal name is Edward A. Woodards.]
AVOID this company, which has the phone 520-624-4544 and an "unsatisfactory" rating with the BBB as of 8/07. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=10405
As of 8/08 its website at www.themoversaz.com appears to be down.


PHOENIX

Here's a useful post where someone moving from Phoenix summarized his estimates from various companies, including Beltmann, ABC, S&M, Southwest Transfer, and McCollister's and names the sales reps he dealt with: http://www.movingscam.com/forum/viewtopic.php?t=4186 (interstate)

Allied Van Lines agents

--Berger Transfer & Storage (Allied) in Phoenix and a small office in Mesa. (Formerly ABC Moving, Inc.) Also has offices elsewhere; see below.
Berger is the largest Allied agent, so large that it is almost a van line in its own right. It has offices in a lot of major cities, including Atlanta, Chicago, Charlotte, Houston, and Roseville, MN, its HQ. It self-hauls a large percentage of the shipments it books. According to "PMueller" (working for another Allied agent), it is known within the van line for providing good quality for a fair value. It has a large number of corporate accounts but also services COD customers. As of 9/06 the Phoenix office's overall quality score from the van line was 4.40 ("excellent"). As of 11/10 their BBB rating was an "A+" with 2 complaints in the last 36 months.
"Avionico" moved with ABC to FL in 6/05 and gave the company a very good review:
http://www.movingscam.com/forum/viewtopic.php?t=4573
AZILmove gave a glowing review of Berger in his move from Phoenix to Chicago:
http://www.movingscam.com/forum/viewtopic.php?t=20660

Atlas Van Lines agents

--Atlantic Relocation Systems (Atlas) in Phoenix.
Atlantic Relo is a highly respected name in the Atlas system (one of its largest agents) and several branches have won quality awards from the van line. "Nancy" posted that Atlantic Relo used to be an agent for North American Van Lines. Phone numbers for the Phoenix branch are 602-352-6683 and 623-570-6455. As of 11/10 this company had a BBB rating of an "A+" with 1 complaint over the last 36 months.
"willd" used this company for a move to Charlotte, NC and the hauler was Paxton Van Lines of NC. He praised his sales rep, Tom Fagan, who he said had 30 years' experience and made the estimate process very easy, as well as the workers and driver from Paxton in NC:
http://www.movingscam.com/forum/viewtopic.php?t=7451 (interstate)
"Bobbi" was going to use Atlantic Relo-Phoenix for a move to OR but never came back to report:
http://www.movingscam.com/forum/viewtopic.php?t=2949 (interstate)

--Daniel's Moving & Storage, Inc. (Atlas) in Phoenix.
This company received a quality award from the van line in 2005 and 2007 (Milton Hill award). Its website is www.danielsmoving.com and its phone is 877-278-6110. As of 10/11/10 this company has a BBB rating of an "A+" with 6 complaints over the last 36 months.
It was recommended by "IMP" (works for an independent moving company), who said she knows some good drivers and operations people there:
http://www.movingscam.com/forum/viewtop ... 4972#54972

:RIP:--Deerfield Moving & Storage (Atlas) in Phoenix. CLOSED.
No longer in business due to Chapter 7 Bankruptcy filed on 2/26/2010.

--Southwest Transfer & Storage (Atlas) in Phoenix.
This company with website www.southwesttransfer.com received a quality award from the van line in 2005.
However, "Jackie B" was considering them for a move to CA and posted that they had an "unsatisfactory" rating with the BBB (as of 3/06 they still do) because of some unanswered complaints:
http://www.movingscam.com/forum/viewtopic.php?t=5499
As of 10/11/10 this company has changed their name to Ace Relocations and has a BBB rating of a "B+" with a total of 6 complaints in the last 36.

Bekins Van Lines agents

--Olympian Worldwide Moving & Storage (Bekins) in Phoenix.
Mentioned but we have little information. Its phone number is 602-269-2225 and it is on the "approved movers" list for Arizona State University. As of 10/11/10 this company has an "A+" rating with the BBB with 4 complaints in the last 36 months.

Mayflower Transit agents

--Dircks Moving Services (Mayflower) in Phoenix.
This company has the website www.dircks.com and the phone 602-269-5501. Dircks (formerly an Allied agent) became a Mayflower agent on May 1, 2008. This was connected with the fact that Berger Allied (owned by Bill Dircks, Jr.) took over ABC Moving Systems in early 2008 so there would have been two Dircks-family owned Allied agents in Phoenix if Dircks had not changed to Mayflower. As of 9/06, this company had a quality score from Allied Van Lines of 4.43 out of 5 ("excellent").
Dircks, run by brothers Chip and Rick Dircks, won Mayflower's President's Quality Award in 2009 (highly prestigious). It acquired MicCollister's (Mayflower) in Phoenix, formerly an independent agency, in November 2009. As of 2010, Dircks reportedly had the highest customer service ratings of any Mayflower agent in the country. Dircks--and specifically a customer service person named Tara--has been praised by "PMueller" (working for a United agent in FL):
http://www.movingscam.com/forum/viewtopic.php?t=6723
As of 11/10 this company had a BBB rating of an "A+" with 6 complaints in the last 36 months, all resolved or administratively closed.

--Sullivan Moving & Storage (Mayflower) in Phoenix.
This company has the website www.sullivanphoenix.com and the phone numbers 602-233-9633 or 800-834-4442. As of 10/11/10 this company has a BBB rating of an "A+" with 1 complaint regarding a service issue in the last 36 months.
"az ops man" (real name Sean Soule) works as an operations manager for Sullivan Mayflower in Phoenix. He posted that Sullivan has two offices in San Diego and all the Sullivans are under the same ownership:
http://www.movingscam.com/forum/viewtop ... 4430#84430
Sullivan in San Diego has won a :thumbsup: from this website because of excellent performance for a number of customers. (See reviews below under Part 2 of "California-Southern.")

North American Van Lines agents

--Beltmann Moving & Storage Company (North American) in Phoenix. As of 10/11/10 this company has a BBB rating of an "A+" with 0 complaints in the last 36 months.
This specific branch of Beltmann has been praised by "EastCoastMover" (a driver for North American Van Lines).

--Valley Transportation Group (North American) in Phoenix.
Its website is www.vtg-inc.com. In 11/06 someone told one of the MovingScam moderators that they are out of business. As of 10/11/10 the BBB is reporting that "The business is no longer in business due to Chapter 7 Bankruptcy filed on 4/17/2006. "

Paul Arpin Van Lines agents

--Brothers Moving & Storage (Arpin) in Phoenix.
This company has coupons on its website, normally a red flag. As of 10/11/10 this company has an "A" rating with the BBB with 0 complaints in the last 36 months.
In 2004 "rhelton" was going to go with them for a move to TN but never came back to report:
http://www.movingscam.com/forum/viewtopic.php?t=2751

--Arizona Moving & Storage (Arpin) in Phoenix.
This company's website at http://www.azmovingandstorage.com says that it specializes in "delicate moves." Rainier Overseas chose it as the origin agent for a successful shipment to Australia:
http://www.movingscam.com/forum/viewtopic.php?t=6123
As of 10/11/10 this company has a BBB rating of an "A+" with 0 complaints in the last 36 months.

United Van Lines agents

--Horizon Moving Systems (United) in Phoenix (also in Tucson, which is the HQ).
This company has the website www.horizonmoves.com and the phone 602-252-5566 or 800-528-5302. It is the "sister" agency of Meridian Moving Systems (Mayflower)--i.e. both companies are owned by the same (Dusenberry) family. It has been in business since 1946. Horizon in Phoenix won the United Van Lines President's Quality Award in 2000 (highly prestigious). As of 10/11/10 this company has an "A+" rating with the BBB with 1 complaint over the last 36 months. It was recommended by "Nancy" (works for NAVL) and also by "23" (working for another United agent) after an anonymous person posting as "soonertweety" badmouthed the company:
http://www.movingscam.com/forum/viewtop ... 7653#27653
Hilldrup in VA (also a President's Quality Award winner) reportedly chose Horizon as destination agent for a shipment to Phoenix, a good sign:
http://www.movingscam.com/forum/viewtop ... 4207#44207

--S & M Moving Systems (United) in Phoenix.
This is a very large agent with locations in CA (Fremont and Santa Fe Springs), Albuquerque, and Boston. Its website is www.smmoving.com. As of 10/11/10 this company has a BBB rating of "A+" with 3 complaints in the last 36 months.
"BigLeeCalif" and "23" (both working for United in other states) said good things about the CA branches of S & M.
"skywayy2001" posted that one of its sales reps in Phoenix became very upset when he mentioned that he was going to fax the contract to his attorney before signing it, so he decided to rent a Penske van instead:
http://www.movingscam.com/forum/viewtop ... 2743#12743
"nohup" (Mike) had a good move from AZ to VA where S & M was apparently the origin agent--he praised the driver for the hauling agent, which was Andrews Moving & Storage (OH):
http://www.movingscam.com/forum/viewtopic.php?t=3814 (interstate)

Wheaton Van Lines agents

--Desert Sun Moving Services (Wheaton) in Phoenix.
This company received a quality award from the van line in 2005. As of 10/11/10 this company has an "A+" BBB rating with 3 complaints in the last 36 months. There have been disturbing posts about this company, as follows.
In 2004 "dsaxena" reported that a sales rep gave a low quote over the phone based on an inventory list and was unwilling to do an in-residence survey:
http://www.movingscam.com/forum/viewtopic.php?t=1204
In February 2006 "twodogmom" posted a complaint about a shipment to Colorado involving storage where there was loss and damage:
http://www.movingscam.com/forum/viewtopic.php?t=7262 (interstate)

Independent moving companies

--Camelback Moving, Inc. (independent) in Phoenix.
This company's phone number is 602-295-3385 and its website is www.camelbackmovingcom. It has been registered in AZ since 2005 with Chad Olsen as president. The website states that the company is licensed and insured and according to www.safersys.org it has MC license #603040 but as of 5/07 it is not listed as having authority to do interstate moves. As of 10/11/10 this company has an "A" rating with the BBB with 2 complaints over the last 36 months.
"PHX Mover" (real name Travis Lipkin - owner of another moving company in Phoenix) said that he had heard good things about the company but that anyone considering it should ask to see proof of insurance:
http://www.movingscam.com/forum/viewtop ... 4529#74529
In 8/07 he added that Camelback's owner was a friend of his and people he had referred to Camelback had been happy with the service:
http://www.movingscam.com/forum/viewtop ... 5623#95623 (local moves)
"divadee62" used it to unload a BE truck in 3/06 and was pleased:
http://www.movingscam.com/forum/viewtop ... 5918#55918 (unloading)

--Joyce Moving & Storage (independent) in Phoenix.
This company is headquartered in Indianapolis. It has well over 100 trucks and drivers and several locations across the U.S., including one in CT and one in Atlanta. Several industry professionals posting here have commented on the company as a whole (not necessarily the Phoenix branch specifically) that it is good, its trucks look clean and well-maintained, and its pricing is sharp. As of 10/11/10 this company has an "A-" with the BBB with 0 complaints over the lat 36 months.
"movingzoo" was set to move with them from Phoenix to NC but never came back to report:
http://www.movingscam.com/forum/viewtopic.php?t=5327 (interstate)

--Time 2 Move (independent) in Phoenix.
This company's legal name was Travis Lipkin (the name of the owner). It had the website www.time2move.net, the phone 602-441-4127, and the MC #602682. It had been licensed for interstate moves since 5/07. The owner posted on MovingScam.com under the screen name "PHX Mover." However, in 2007 he posted that he was shutting down the company.

--Topline Movers (independent) in Phoenix.
This company has the phone 602-477-1777 and the website www.toplinemovers.com. As of 10/11/10 it had 0 BBB complaints over the past 36 months. It may be listed on www.eMove.com. Judging from its website, its prices are very reasonable.
"Cydneykr" reported that Topline did a good but not outstanding job loading a Penske truck for her move to CA - one of the workers didn't speak much English:
http://www.movingscam.com/forum/viewtop ... 9725#69725 (loading help)


PRESCOTT

North American Van Lines agents

--McWhite's (North American) in Prescott Valley.
As of 10/11/10 this company has a BBB rating of a "D-" with 1 complaint in the last 36 months for a service issue that went unanswered.
We are re-posting the comment below because companies that help drivers are also likely to treat customers well.
"I-10" (NAVL driver) posted that McWhite's helped him find good workers to unload on a Sunday delivery -"Guys were on time, a great attitude and they did not try to hold me up.":
http://householddrivers.com/PHP-Nuke/mo ... opic&t=320

TUCSON

Allied Van Lines agents

--Citizens Transfer & Storage Co., Inc. (Allied) in Tucson.
This company has the website www.citizenstransfer.com and the phone 520-623-6301. According to the BBB, as of 10/12/10 they have a rating of an "A+" with 7 complaints over the last 36 months.
"mmonsor" gave this company an excellent review for moving his father's woodworking equipment to MN in 12/08, praising especially Elaine Greenbauer:
http://www.movingscam.com/forum/viewtopic.php?t=17683 (interstate)

Atlas Van Lines agents

--AAA Pro Moving & Storage, Inc. (Atlas) in Tucson.
This company's website is www.aaapromoving.com and its phone is 800-366-6683 or 520-790-6683. The company won a quality award from the van line in 2007 (Milton Hill Award). Mentioned but no further information. According to the BBB this company has no rating because it has gone out of business.

Mayflower Transit agents

--Meridian Moving Systems, LLC (Mayflower) in Tucson (HQ - also an office in Flagstaff and another on Long Island).
This company has the website www.meridianmovingsystems and the phones 520-918-4444 or 866-231-0054. It is the "sister" agency of the United agent Horizon Moving Systems. See discussion of Horizon in Phoenix. As of 10/12/10 this company has a BBB rating of an "A+" with 0 complaints over the last 36 months.

United Van Lines agents

--Horizon Moving Systems (United) in Tucson (HQ - also in Phoenix).
This company is the "sister" agency of the Mayflower agent Meridian Moving Systems. See discussion of Horizon under Phoenix.


YUMA

Mayflower Transit agents

--Vista Moving and Storage LLC (Mayflower) in Yuma.
This company has the website www.yumamoving.com and the phone 928-344-9461. As of 11/10 it had an "A" BBB rating with no complaints over the past 36 months. One of its estimators, Tom Stoll, states that the company has contracts with the Border Patrol and Customs. It also provides labor for Unigroup on PODS shipments. Vista is closely connected with the United agent Horizon Moving Systems. It is owned partly by Horizon's owner Bruce Dusenberry and partly by Bill Brandon, who used to drive for Horizon.
In 2010, Vista Moving & Storage won Mayflower's Customer Choice Award. This award is given to only the very best agencies and is based on Customer Service Survey results, as well as star ratings in the areas of claims, safety, RDBS [revenue distribution system, i.e. timeliness of paperwork], and quality labor for the 18-month period Jan. 1, 2009 to June 30, 2010. It means that Vista achieved the best total quality performance for their size category. They were the only agent of their size to win this prestigious award.

ARKANSAS

Re: Summary of moving company reviews posted on MovingScam.c

Postby ARKANSAS » Thu Apr 27, 2006 1:12 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7564#57564

Atlas Van Lines agents

--Winter Moving and Storage, Inc. (Atlas) in Bentonville.
This company was one of 43 agents winning the Milton Hill Quality Award in 2006 and 2007. Among other things, this means that its "customer satisfaction" score was at least 4.10 out of 5. As of 10/12/10 this company has a BBB rating of an "A+" with 0 complaints in the last 36 months.

Mayflower Transit agents

--Admiral Moving Services, Inc. (Mayflower) in Fayetteville.
This company has the website www.admiralmovingservices.com and the phone 479-442-4631. As of 10/12/10 this company had a BBB rating of an "A+" with 0 complaints in the last 36 months.
In 2/08 a number of positive remarks about it were posted by various industry people (mostly working for other van lines) on the following thread. For example, "Rick" (industry expert) posted that "Bill and Lisa Locke at Admiral are both good people and are as honest as the day is long . . . Bill has been a fixture around the industry for over 25 years at both the corporate van line and national agency level.":
http://www.movingscam.com/forum/viewtopic.php?t=15606

North American Van Lines agents

--Kennan Moving & Storage (North American) in Rogers.
This company has the phone 479-636-3081, and the BBB reports that it currently does not have enough information to rate this business. Mentioned but no information.

CALIF - NORTHERN (Part 1)

Re: Summary of moving company reviews posted on MovingScam.c

Postby CALIF - NORTHERN (Part 1) » Thu Apr 27, 2006 1:15 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7565#57565
In California, the Public Utilities Commission (PUC) can be contacted about a moving company but it only verifies whether a company is licensed. This is its website where you can look up companies alphabetically - http://www.cpuc.ca.gov/static/transportation/movers.htm The California Moving and Storage Association (CMSA) at http://www.thecmsa.org may have additional information and may even make recommendations as described below. But neither organization has the complaint records that the Federal Government sites like the DOT and the FMCSA have. Steve Weitekamp is the CMSA president and he can be reached at 714-236-2060 or 800-672-1415.

BAY AREA

When someone called the CMSA in July 2004 to ask for a recommendation for an interstate move in the Bay Area, the three companies recommended were Ace Relocation (Atlas) in San Jose, NorCal Moving Services (Allied) in San Leandro, and Piedmont Moving Services (Mayflower) in San Jose - http://www.movingscam.com/forum/viewtop ... 6383#16383 When someone else called the CMSA, the three companies recommended were Rossiter Relocation (United) in Livermore, Crown Moving and Storage (United) in San Leandro, and Golden Gate Moving and Storage (Allied) in Concord. This was communicated to a MovingScam moderator by "alissa" in a Private Message. At that time, "Nancy" (a volunteer who works for a North American Van Lines agent) speculated that maybe the CMSA has a list of good movers and rotates recommendations from the list. Certainly if you look at the reviews below it seems as if these six companies have done a good job for people posting here, except that Crown has had a couple of bad reports.

Comments and reviews on this website suggest that people should AVOID the following companies with :evil: in front of their names, although this list is not all-inclusive:

:evil:--Dimension Moving & Storage, Inc. (independent) in Union City (San Jose area).
AVOID this company, which has MC #808840, website http://www.dimensionmoving.com and phones 800-306-4032, 510-952-8135, and 408-262-3242. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=8687 (fined by the DOT in 4/07 for failing to relinquish a load after being paid)
http://www.movingscam.com/forum/viewtopic.php?t=15244

:evil:--Discovery Moving and Storage (independent) in Hayward.
AVOID this company, which has DOT #767236. See this post for why:
http://www.movingscam.com/forum/viewtop ... =3735#3735

:evil:--Fix Price Move (independent) in San Jose.
AVOID this company, which has the website http://www.fixpricemove.com and MC #521469. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=15913

:evil:--Jet Lines Moving & Storage (independent) in San Jose (its website says that it also has a branch in Van Nuys).
AVOID this company, which has the website http://www.jetlinesmoving.com and MC #560930. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=14243
http://www.movingscam.com/forum/viewtopic.php?t=16331 (says this company has the legal name All State Moving and Storage)
http://www.movingscam.com/forum/viewtopic.php?t=17735

:evil:--Remington Moving and Storage (independent) in San Jose.
AVOID this company, which has the website http://www.remingtonmoving.com and MC #542076. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=14201
As of 7/07, it had an "unsatisfactory" BBB rating because of unanswered complaints. Also in 7/07, ApartmentStores.com advised people to avoid it. The Los Angeles area BBB said that the company was formerly located in Hollywood and Los Angeles.

:evil:--R1 Moving & Storage (independent) in Santa Clara.
AVOID this company, which has the website http://www.r1moving.com and the phone 800-973-0919. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=14466

---------------------------------------------

Allied Van Lines agents

--Broadway Moving and Storage, Inc. (Allied) in Vallejo.
This company's president is Paula Lopez and its phone number is 707-557-6329. Reports on Broadway have been mixed. There are a couple of serious complaints about its performance on shipments within the U.S., so people should be cautious in that area. However, we also have very good reviews of Broadway's performance as an origin/destination agent on international shipments. As of 10/13/10 the company had an "A+ rating with the BBB with 1 complaint in the last 36 months.
A complaint from 12/05 says that a shipment to AZ involving storage was delivered by an Allied driver with inventory tags missing and 7 boxes were not delivered, many containing expensive items. Note that the van line could have been at fault rather than Broadway:
http://www.consumeraffairs.com/movers/a ... _lines.htm (interstate)
"SayNoToBroadway" posted that on a move within CA in summer 2006 the crew argued among themselves and damaged the home and half the items were delivered with serious damage:
http://www.movingscam.com/forum/viewtop ... 7732#77732 (within CA)
Both posts allege very poor communication by Broadway personnel after they complained about these incidents.
On the other hand, "Jules P." posted that the freight forwarder Southern Winds used this company for inventory, packing, and loading on an international shipment to Australia in 7/06 and he was very happy with Broadway's performance:
http://www.movingscam.com/forum/viewtopic.php?t=9531 (origin agent)
Also, "thethinman" (freight forwarder in the NYC area) posted in 1/07 that Broadway had performed very well as an origin and destination agent for international shipments:
http://www.movingscam.com/forum/viewtop ... 7978#77978 (origin/destination agent)

--Golden Gate Moving and Storage (Now Antioch Moving & Storage) (Allied) in Concord and Menlo Park.
This was one of the companies recommended by the CMSA. "PMueller" (working for Allied in FL) posted that Golden Gate did a good job for her office. As of 9/06, the Concord office of Golden Gate had an overall quality score from the van line of 4.53 out of 5 (well up in the "excellent" range) while the Menlo Park office had an overall score of 4.34 ("very good"), significantly lower. Just as an aside, in October 2005 Golden Gate was rated "unsatisfactory" by the Oakland BBB. Now, in February 2006, it is rated "satisfactory": As of 10/13/10 this company had an "A" rating with the BBB with 0 complaints filed within the last 36 months.
http://www.movingscam.com/forum/viewtop ... 4452#44452
"BigLeeCalif" (used to work for Chipman United in Concord) posted that it is a very small agent:
http://www.movingscam.com/forum/viewtop ... 4815#64815
One person was going to move with them from CA to TX but never came back to give a final report:
http://www.movingscam.com/forum/viewtopic.php?t=1339
"Moving to Long Island" (real name Barry) posted about his problems trying to get his Golden Gate shipment reweighed. He was given some misinformation in the process. When they finally reweighed it, it weighed 500 pounds less than the company had originally told him, resulting in his being refunded some money. Although he said he was generally pleased with his move in spite of this, the problems he had may indicate some service quality issues with Golden Gate:
http://www.movingscam.com/forum/viewtop ... 4889#44889 (interstate)

--NorCal Moving Services (Allied) in San Leandro and Burlingame.
Again, this was one of the companies recommended by the CMSA. Some of its fleet is committed to hauling loads for the van line. As of 9/06, the San Leandro office had an overall quality score from the van line of 4.39 out of 5 (between "very good" and "excellent"). As of 10/13/10 the company had a BBB rating of an "A+", however there were 6 complaints within the last 36 months.
"PMueller" (working for Allied in FL) posted that NorCal has a strong hauling fleet and does many relocations for national accounts handling corporate transferees:
http://www.movingscam.com/forum/viewtop ... 9925#59925
"BigLeeCalif" (working for a competitor) posted that NorCal is very large and specializes in office and special products moves rather than household moves:
http://www.movingscam.com/forum/viewtop ... 0150#10150
http://www.movingscam.com/forum/viewtop ... 3432#93432
We have a good (second-hand) report for a move within CA:
http://www.movingscam.com/forum/viewtop ... 7040#37040
Two people ("Chuck" and "Sheryl") posted that Nor-Cal estimated the weight very high for an interstate move:
http://www.movingscam.com/forum/viewtop ... =4405#4405 (this was a company-paid move, which could have been the reason)
http://www.movingscam.com/forum/viewtopic.php?t=219
However, another person ("JimSmith") posted that Nor-Cal's quote was his lowest, and he went with them but unfortunately never came back with a final report:
http://www.movingscam.com/forum/viewtopic.php?t=4199 (interstate)
"Mary" also went with them for a CA to NY move but never came back with a final report:
http://www.movingscam.com/forum/viewtopic.php?t=6539 (interstate)
Another person posted that NorCal was going to use Reliable Van & Storage in Elizabeth, NJ as the destination agent, and people raised questions about Reliable (MC #139328):
http://www.movingscam.com/forum/viewtopic.php?t=168
However, others have posted that Reliable is a very good agent.
"John Sab" posted in 11/06 that his estimator from NorCal Burlingame was "rude":
http://www.movingscam.com/forum/viewtopic.php?t=10430
"sftoden" posted an excellent report on a move with NorCal to Denver in 5/07:
http://www.movingscam.com/forum/viewtopic.php?t=13755 (interstate)
A couple of people were underwhelmed by NorCal's sales rep in 2007:
http://www.movingscam.com/forum/viewtopic.php?t=14336

--Pool's Moving and Storage (Allied) in Turlock.
This company has the website http://www.alliedagent.com/pools/. As of 6/06 it had a very high "customer satisfaction" score from the van line - 4.59 out of 5. As of 9/06 it had an overall quality score from the van line of 4.55 out of 5 ("excellent"). In short, it has had excellent quality scores. As of 10/13/10 the company had an "A" rating with the BBB with 0 complaints within the past 36 months.
It gave "mhedstrom" a TPG estimate $2000 less than Rossiter's GNTE estimate for a move to Colorado:
http://www.movingscam.com/forum/viewtop ... 3491#63491 (interstate)

Atlas Van Lines agents

--Ace Relocation Systems (Atlas) in San Jose.
This was one of the companies recommended by the CMSA. Ace Relocation Systems has several branches throughout the U.S. There is one in Orange County (Long Beach) and another in San Diego, for example. There is one in Seattle and also one in Jessup, MD that was used by a couple of people posting here. The one in San Jose won a quality award from the van line in 2004, 2005, and 2006 (Milton Hill Award) and in 2007 (World Class Commitment Award). Among other things, this means that its "customer satisfaction" score was at least 4.10 out of 5. As oif 10/13/10 this company had an "A+" rating with the BBB with 1 complaint in the last 36 monhts.
We have two good reviews, especially of the sales rep and driver. The first is by "mysykr" of a move to Westchester, NY:
http://www.movingscam.com/forum/viewtop ... nterstate)
The second is a review by "jaysoffian" of a move from San Francisco to North Carolina:
http://www.movingscam.com/forum/viewtop ... 7469#17469 (interstate)
"Christine" negotiated with them for a move within CA but the estimate had errors and she had more confidence in Thomas Transfer so she decided to go with them:
http://www.movingscam.com/forum/viewtopic.php?t=5022 (move within CA)
"Phil" posted in 7/07 that Ace workers damaged his things on his small move to Pasadena, although the move went OK otherwise:
http://www.movingscam.com/forum/viewtopic.php?t=13935 (move within CA)

--Alexander's Mobility Services (Atlas) in Hayward.
Good comments by industry people, but not much information and no reviews. It has many locations throughout the U.S. and there is a pretty good review of the Portland, OR office. The Hayward office won quality awards from the van line in 2004, 2005, 2006 and 2007 (Milton Hill Award). Among other things, this means that its "customer satisfaction" score was at least 4.10 out of 5. As of 10/13/10 this company had a BBB rating of an "A" with 2 complaints over the last 36 months. Its phone number is 800-654-6556 and its website is http://www.alexanders.net . It is said to do mainly corporate account moves. Two people had trouble getting an estimator to come out, which suggests that COD moves may not be one of its priorities:
http://www.movingscam.com/forum/viewtop ... =1913#1913 (interstate)
http://www.movingscam.com/forum/viewtop ... =4497#4497

--Upline Moving (Independent) in Hayward.
Not much information on this company, but they did reach out to us and ask to be listed. It's phone number is 888 754 9892 and it's website is https://uplinemoving.com. They currently have an "A+" rating and 3 complaints with the BBB. Their DOT & MC Numbers US-DOT 1881933, MC-678648, and their California PUC number is: PUC-MTR 0191033. Upline was chosen as San Francisco's best moving company for 2017 by San Francisco Magazine. https://modernluxury.com/san-francisco/ ... es-sf-2017. They have 4.5 stars on Yelp, with 437 reviews. They now have three complaints with the BBB. Upline also guarantees their prices.

--Canova Moving & Storage (Atlas) in Fairfield.
This company has the website http://www.canovamoving.com and MC #126582. As of 10/13/10 this company had a BBB rating of an "A+" with 0 complaints within the last 36 months. Little information, although "christine" got an estimate from them for a local move in 8/08 and liked the estimator, Pam Dennis (and the following thread also has a lot of information on her other quotes, from Moovers and Metropolitan):
http://www.movingscam.com/forum/viewtopic.php?t=17022

--Macy Movers (Atlas) in Oakland.
This small company has the website http://www.macymovers.com and the phone 800-332-6229. As of 10/13/10 the company had a BBB rating of an "A+" with 0 complaints over the past 36 months. There is some general information about Macy on this thread: http://www.movingscam.com/forum/viewtopic.php?t=4250 It has two good recommendations (including one by the owner's niece!) on Berkeley Parents Network: http://parents.berkeley.edu/recommend/h ... html#macys As of 3/10, it had three bad reviews of local moves on Yelp.com, but a couple of good ones as well: http://www.yelp.com/biz/macy-movers-inc-oakland
"BigLeeCalif" (worked for Chipman in Concord) posted that "Macy is a good company, and Jack Macy is a good owner who listens to concerns when given by either staff or shippers.": http://www.movingscam.com/forum/viewtop ... 7056#97056 In 3/10 he posted that Jack had passed away but his son Mark had taken over the company: http://www.movingscam.com/forum/viewtop ... 803#129803
Macy furnished workers to unload a shipment for "ashear" that was booked by University Van Lines from NJ to San Francisco, and she was very pleased with the workers:
http://www.movingscam.com/forum/viewtop ... 2162#52162 (interstate)
One person ("davidst") was set to move with Macy from Oakland to Ontario, Canada, but never came back to say how it went:
http://www.movingscam.com/forum/viewtopic.php?t=4352
"1stldmove" gave Macy a good review for his move to San Diego in 9/07 that included a week's storage, the only glitch being that he was asked to delay his pickup date by one day (but this was later changed back to the day originally scheduled). The cost was lower than NorCal's quote:
http://www.movingscam.com/forum/viewtop ... 7004#97004 (within-CA)

--Metropolitan Van & Storage, Inc. (Atlas) in Benicia.
This company has MC #138536, website http://www.metrovan.com and phone 510-372-8015. As of 10/13/10 it had a BBB rating of a "B" with 2 complaints within the last 36 months. It won a quality award from the van line in 2005. Someone posted in 5/08 that Moovers Inc. recommends this company to people when it (or Delancey) can't do a particular move, which is a good sign:
http://www.movingscam.com/forum/viewtopic.php?t=16110
"mo.evans" posted a rave review of Metropolitan in 2/09 for booking and packing a shipment to the U.K.:
http://www.movingscam.com/forum/viewtopic.php?t=17823 (booking/packing an international shipment)

--Peeters Transportation (Atlas; formerly an Allied agent, and a Mayflower agent before that) in South San Francisco. As of 10/13/10 this company had a BBB rating of an "A+" with 0 complaints in the last 36 months.
Not much information. Someone in the industry questioned why Peeters had changed its van line affiliation so often (this can indicate financial instability). However, "BigLeeCalif" (working for a competitor) posted that over a period of years he had never heard anything negative about the company:
http://www.movingscam.com/forum/viewtop ... 9764#59764
One person was set to use them for a move from CA to TX but never came back to report:
http://www.movingscam.com/forum/viewtopic.php?t=3296 (interstate)
Another person commented that Peeters was going to use V. Santini as the destination agent in NYC.

--Searles Van & Storage Co., Inc. (Atlas) in San Francisco.
This company has the phone 415-822-5330. Mentioned but no other information. As of 10/13/10 this company had a BBB rating of an "A" with 0 complaints in the last 36 months.

--Thomas Transfer & Storage (Atlas) in Mountain View.
This company won a quality award from the van line in 2005. As of 10/13/10 it had an "A+" rating with the BBB an no complaints over the past 36 months. It is unconnected to the Thomas Transfer (United) in KS and TX.
"Christine" gave the company a very good review for a move within CA in 7/05, especially praising the sales rep, Fred Osterlund ("totally up-front and thoughtful about everything"):
http://www.movingscam.com/forum/viewtopic.php?t=5022 (95-mile move)
"ruskielover" posted a good report on Thomas for a very small move to Olympia, WA, praising the sales rep and "Joe at the office":
http://www.movingscam.com/forum/viewtop ... 9081#69081 (interstate)

Bekins Van Lines agents

Note: none of the companies listed below is a member of the reportedly "bad" Bekins MS LLC group in Southern CA and TX that filed for bankruptcy in 2004, stiffing employees and creditors. Someone pointed out that Bekins agents use the 400M tariff, which allows charges for stairs and long carries, as opposed to the 400N tariff used by most other van lines.

--A and P Moving, Inc. (Bekins) in Novato.
This company's website is http://www.bekins.com/moving/A-and-P-Moving-Inc and its phone is 415-883-2391. As of 10/13/10 this company had a BBB rating of an "A+" with 1 complaint over the last 36 months. Not much information. There is a complaint about damage posted on Complaints.com in 2004 - http://www.complaints.com/directory/2004/april/21/3.htm

--AMS Relocation (Bekins) in Burlingame.
This company is much smaller than Tri-Valley Bekins. As of 10/13/10 it had a BBB rating of an "A+" with 4 complaints over the past 36 months. AMS offered someone a 67% discount in July 2003 and somebody else ("Clare") a 65% discount in October 2004. In other words, AMS has offered very high discounts in the past.
"Clare" posted that AMS gave her an odd type of estimate for an interstate move from San Francisco to Dallas. They quoted on weight but "Bekins said that I had a quote for 33 items and that they would not weight the load if I kept to 33 items, so despite the fact that the quote stated 5 boxes of various sizes, I could pack 5 of the biggest boxes I could find with rocks. As long as I did not exceed 33 items I was fine. If I had 34 items then they would weigh the load and if it was in excess of the estimate I would lose the discounts increasing the cost considerably. This seemed very complicated and odd." This is Clare's post:
http://www.movingscam.com/forum/viewtop ... 1449#21449
"mab" reported in 5/07 that on a local move, AMS workers did a mostly good job but dropped a table saw and AMS still has not given any compensation for the damage:
http://www.movingscam.com/forum/viewtop ... 8869#88869 (local)

--Pacific Storage Company (Bekins) in Stockton (HQ), Modesto, Sacramento, Benicia, and San Jose.
This company has the website http://www.pacificstorage.com and the general phone number 800-338-6683. The Stockton office was founded in 1856 and became a Bekins agent in 1932. As of 11/10 that office had an A+ BBB rating with 7 complaints over the past 36 months. A person posting here as "mikebro8" (Michael Brown; cell 408-590-8970) works for the San Jose office, which has the phone number 800-301-1032. The San Jose office is not rated separately from the Stockton HQ by the BBB. No further information.

--Tri-Valley (Bekins) in Livermore and Richmond.
Not much current information but good comments from people in the industry about its performance in the past. (Its ownership changed in early 2002.) It is said to have huge warehouse facilities. As of 10/13/10 it had an "A+" rating with the BBB with 7 complaints over the past 36 months. A mover that is a competitor of Tri-Valley told me that the company treats its contract workers well, a good sign. On the other hand, "BigLeeCalif" (working for Chipman United) said that they were not good at paying on claims:
http://www.movingscam.com/forum/viewtop ... 2622#62622
It gave someone a low estimate for a February 2005 CA to MA move:
http://www.movingscam.com/forum/viewtopic.php?t=3401 (interstate)
And it gave someone else a low estimate for a move in May 2005:
http://www.movingscam.com/forum/viewtopic.php?t=4415 (interstate)
On the above thread, someone else reported having had a good interstate move with Tri-Valley in 2001.
"humanbungee" posted that she had a pretty good move to Seattle with Tri-Valley in 7/06 - the packing crew was excellent and the company paid for the (fairly minor) damage and delay but communication was not very good and the unloading crew was inexperienced:
http://www.movingscam.com/forum/viewtop ... 5137#75137 (interstate)
"ncurtis" reported in 6/08 that his estimator from Tri-Valley badmouthed a competitor:
http://www.movingscam.com/forum/viewtopic.php?t=16462

Graebel service centers

--Graebel Erickson in Milpitas.
As of 10/13/10 this company has a BBB rating of an "A+" with 1 complaint over the last 36 months.
Someone who works for Graebel/Chicago posted that Graebel as a whole (not just this branch) was previously known for commercial and national account work but in 2002 it branched out into COD work. He said that it has 58 "service centers" nationwide:
http://www.movingscam.com/forum/viewtop ... 0935#40935
One person reported that she moved with Graebel twice. The first time was a company-paid (national account) move and that was excellent. The second time was a COD move that she paid for herself and she didn't have a very good driver (note that these may not have been moves with Graebel Erickson but with some other location):
http://www.movingscam.com/forum/viewtop ... 0959#40959
Two people reported that Graebel Erickson gave very low estimates (high discounts) in 2005, one for a move within CA and one for an interstate move:
http://www.movingscam.com/forum/viewtopic.php?t=3876 (move within CA)
http://www.movingscam.com/forum/viewtop ... 9793#29793 (interstate)
Someone who formerly worked for Graebel in another location in CA told a MovingScam moderator in a Private Message that their COD business was less than expected in 2005 and that could account for the high discounts.

- California-Northern listings continued in the next post -

CALIF - NORTHERN (Part 2)

Re: Summary of moving company reviews posted on MovingScam.c

Postby CALIF - NORTHERN (Part 2) » Thu Apr 27, 2006 1:18 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7567#57567

BAY AREA (continued)

Mayflower Transit agents

--A-1 Moving & Storage Service (Mayflower) in Fairfield.
This company used to be an American Red Ball agent. As of 10/18/10 it had 8 BBB complaints over the past 36 months, with a BBB rating of an "F". Of these, 5 were complaints in which the company did not respond. It should also be noted that the listed address for this company is a P.O. box, rather than a physical address.

--Caton Moving & Storage (Mayflower) in Concord.
Caton has the phone 925-609-1800 or 800-675-1007. This is the "sister company" of Chipman (United) in Concord and it shares its address. According to "BigLeeCalif" (working for a Mayflower agent), after Chipman purchased Caton, it retained the name Caton because of Caton's good reputation. As of 10/18/10 this company had an "A+" rating with the BBB with 7 complaints over the last 36 months.
"ashishcn" gave Caton an excellent review for a move to Boston in 8/06, mainly because of the "phenomenal" United Van Lines driver, David Stanley:
http://www.movingscam.com/forum/viewtopic.php?t=16998
http://www.movingscam.com/forum/viewtopic.php?t=9190 (origin agent for interstate move)

--Earl Farnsworth Express (Mayflower) in San Rafael.
As of 10/18/10 this company has an "A+" BBB rating with 0 complaints over the last 36 months. We currently have no reviews of this company.

--Excel Moving Services (Mayflower) in Union City.
This company claims to have been a recipient of Mayflower's "Circle of Excellence" award on its website at www.excelmoving.com. As of 10/18/10 it had 0 BBB complaints over the past 36 months, with an "A+" rating. "BigLeeCalif" (worked with Excel when he was at Chipman United) posted that it has had difficulties because of management changes - "a few years ago they were bought out by Select Van & Storage of Omaha, and all paperwork has to go there and be processed, which adds to delays in communication."
http://www.movingscam.com/forum/viewtop ... 3638#63638
http://www.movingscam.com/forum/viewtop ... 2622#62622
In 5/07 he posted that he would rank Rossiter (United) above Excel:
http://www.movingscam.com/forum/viewtop ... 9235#89235
Someone who moved with Excel posted that his credit card information given to the driver was used to make fraudulent purchases in FL:
http://www.movingscam.com/forum/viewtop ... 3626#63626

--Mont/Rose Moving Systems, Inc. (Mayflower) in San Jose.
This company's website is www.mont-rose.com and its phone is 800-366-6838. As of 10/18/10 it had 1 BBB complaint over the past 36 months, and an "A-" rating.
It was praised an "an excellent company" in 2/08 by "BigLeeCalif" (working for another Mayflower agent):
http://www.movingscam.com/forum/viewtop ... 370#104370
Someone reported a very good move with them from Santa Cruz to College Station, TX, where the driver managed to deliver before Christmas:
http://www.movingscam.com/forum/viewtopic.php?t=5999 (interstate)

--Piedmont Moving Systems (Mayflower) in San Jose.
This was one of the companies recommended by the CMSA. The sister UniGroup company at the same address in San Jose is Bartels Moving Systems (United). As of 10/18/10 it had 2 BBB complaints over the past 36 months with an "A-" rating.
An industry expert posted that "Piedmont's forte is in high-value electronics and display and exhibit moves" and although they do a great job on household goods too, most of those moves are likely to be turned over to the van line:
http://www.movingscam.com/forum/viewtop ... 4594#64594
"BigLeeCalif" (working for Chipman Concord) posted, "I deal with them daily... They do a great deal of our inbound electronics orders.":
http://www.movingscam.com/forum/viewtopic.php?t=1067
We have a very good report by "Scott" on a move from Palo Alto to Phoenix. The driver was a United Van Lines driver:
http://www.movingscam.com/forum/viewtopic.php?t=1323 (interstate)
And there is a very good review by "s002cjs" of a local move with Piedmont:
http://www.movingscam.com/forum/viewtopic.php?t=8413 (local)
"Relo" posted a very good review of a small move booked by Piedmont to TX in 4/07; although delivery by a United driver took 11 days, their quote was the lowest he got and he praised Gene (sales rep) for being careful:
http://www.movingscam.com/forum/viewtop ... 7263#87263 (interstate)

--Vector-A Move Ahead (Mayflower) in San Francisco.
"BigLeeCA" (working for Chipman Concord) posted that they have been a Mayflower agent only since 2000, although their website says that they have been in business since 1989. The company has good (but not excellent) internal quality scores from the van line in all categories: claims, consultation, estimate accuracy, and so on. As of 10/18/10 it had a BBB rating of an "A+" with 5 compaints in the last 36 months.
Vector posted an excellent video narrated by its president in 9/06, including photos of the estimate process, prepping the home, loading, and some of the office staff and drivers - http://video.google.com/videoplay?docid ... 3033704338
We have a good report on what may have been a company-paid move (those are more likely to go well than COD moves paid for by individual customers):
http://www.movingscam.com/forum/viewtop ... 0782#30782 (interstate)
"organizedmover" was unhappy with a long-haul Vector driver for a shipment booked by Dahill from NYC to San Francisco in the summer of 2007 - there seems to have been a communication problem:
http://www.movingscam.com/forum/viewtopic.php?t=14671 (interstate)

--VIP Transport (Mayflower; changed from Allied in 2004) in Hayward. This particular location is not rated by the BBB.
"Weem" posted that VIP Transport has had a branch in Jessup, MD, for 20 years and is a legitimate company. It also has branches in Riverside and Corona, CA and its website is www.vipmayflower.com. Do not confuse this company with VIP Relocation in Sun Valley, CA with MC #459964 and website www.viprelocation.net.
Two people moving interstate ("GoldenBear" and "BearstoBrookline") posted that VIP estimated the weight very high. "Bears" said that the estimator was very nice, however. "GoldenBear" went with Rossiter-United and "Bears" never came back to tell us who he chose:
http://www.movingscam.com/forum/viewtop ... =6884#6884 (interstate)
http://www.movingscam.com/forum/viewtop ... 2921#32921 (interstate)

North American Van Lines agents

--Cor-o-Van (North American) in Dublin/Pleasanton (?), San Francisco, and San Jose. As of 10/18/10 the Pleasanton location had a BBB rating of an "A+" with 0 complaints over the last 36 months as does the Richmond location. The San Jose office has a "C+" rating by the BBB, with 0 complaints over the last 36 months. The San Francisco location has an "A+" with 2 complaints over the last 36. Finally, the Poway location had a BBB rating of an "A" with 2 complaints over the last 36 months.
"Nancy" posted that they have multiple offices throughout CA. Judging from what someone posted, their Dublin office may have moved to Pleasanton at some point. "BigLeeCalif" (working for Chipman United) posted that their trucks looked somewhat dilapidated:
http://www.movingscam.com/forum/viewtop ... 2622#62622
A couple of industry people posted in 4/08 that 90% of Cor-o-Van's moves are O & I (office and industrial) and the company is less strong for household goods moves:
http://www.movingscam.com/forum/viewtopic.php?t=15896
A sales rep for another van line said Cor-o-Van in SF was offering a 71% discount in July 2004 (extremely high for the summer):
http://www.movingscam.com/forum/viewtop ... 7715#17715
Someone praised Cor-o-Van's estimator (Dan) from the Dublin office:
http://www.movingscam.com/forum/viewtop ... 5350#15350
Someone else praised the same estimator:
http://www.movingscam.com/forum/viewtop ... 6098#36098
Somone posting as "megnin" (Dave) was set to go with them for a move from San Jose to FL and he said he had used Cor-o-Van before and was satisfied:
http://www.movingscam.com/forum/viewtop ... =5141#5141
Someone moving to AZ praised the Cor-o-Van estimator from the Pleasanton office (Richard Cox) as personable and very experienced:
http://www.movingscam.com/forum/viewtopic.php?t=9588
"Phil" posted in 7/07 that after giving him an initial quote for his small move to Pasadena, Cor-o-Van San Jose didn't return any of his calls and emails asking for pickup dates, etc., so he went with Ace instead:
http://www.movingscam.com/forum/viewtopic.php?t=13935

--Marin Worldwide Moving (Cor-o-Van/North American) in Sausalito.
Not much information but its website at www.marinmoving.com says it is a Cor-o-Van company. Reportedly it was formerly a United agent. "BigLeeCalif" said it was good and it has one very good review by "mmtd":
http://www.movingscam.com/forum/viewtop ... =5363#5363 (interstate)
However, someone who moved with Marin from CA to CT in 2001 posted a bad review saying that the packers and loaders did a bad job and the company tried to charge more than the Binding estimate on delivery:
http://www.movingscam.com/forum/viewtop ... 1825#71825 (interstate)
If this company did change from being a United agent, that could be a bad sign because it would be unusual for a company to voluntarily sever its connection with a strong van line like United. In other words, Marin may have been asked to do so because of performance issues.

--Nevil Transportation Group (North American) in San Jose.
As of 10/18/10 this company had a BBB rating of a "B-" with no complaints over the last 36 months.
"s002cjs" posted that Nevil failed to credit him for some unused time on a local move until he filed a BBB complaint about it:
http://www.movingscam.com/forum/viewtopic.php?t=3180 (local)

--North Bay Moving and Storage (North American) in San Rafael.
Almost no information although "Nancy" posted that it is a small but reputable agent. As of 10/18/10 this company had a BBB rating of an "A+" with 1 complaint in the last 36 months.

--Valley Transportation Group (North American) in Concord.
People in the industry have said in PMs that Valley in Sacramento, Valley in San Jose, and Valley in Fresno are all connected to the main Valley in Concord.
In 6/07 "BigLeeCalif" (works for a Mayflower agent in CA) posted that Valley was "a very good agent":
http://www.movingscam.com/forum/viewtop ... 1758#91758
However, "Sweeby" moving his/her mother from CA to Houston posted in 7/07 that Valley Concord left a lot to be desired and NAVL drivers were refusing to haul for them because they were incompetent and unhelpful. Also, the shipment was delivered 3 weeks late:
http://www.movingscam.com/forum/viewtopic.php?t=14413 (interstate)

Paul Arpin Van Lines agents

--Cunningham Moving & Storage (Paul Arpin) in San Francisco.
This company has the phone 415-822-4000. As of 10/18/10 this company had a BBB rating of an "A+" with 1 complaint during the last 36 months.
"kbw" booked with Cunningham for a 20,000-pound move to Colorado in 2/07 and posted positive things about its very experienced owner (Charles Cunningham), its move coordinator Kathleen, and its skilled packing and loading crew, even though the Arpin driver delivered the shipment two days later than promised and there were glitches with the unloading:
http://www.movingscam.com/forum/viewtopic.php?t=10978 (interstate)

:alert:--Silicon Valley Moving & Storage, Inc. (Paul Arpin) in San Jose.
BE CAUTIOUS about using this company, which has the website www.siliconvalleymoving.com and the phone 408-941-0600. As of 10/07 it had 7 BBB complaints over the past 36 months. As of 10/18/10 the BBB lists the company as having an "A+" rating and shows 2 complaints over the last 36 months. It advertises on Craigslist, a sign of a cut-rate mover.
There is a bad review of the company on Citysearch, saying that its owners were rude and condescending during a local move - http://siliconvalley.citysearch.com/pro ... orage.html

Stevens Worldwide Van Lines agents

Stevens has fewer agents than the larger major van lines like United and Atlas and therefore some industry people have expressed reservations about using it for a cross-country move as opposed to a regional move in the Pacific Northwest or Midwest (it is HQd in Michigan).

--Advantage Moving and Storage (Stevens) in Milpitas.
Their website is www.themovingadvantage.com . As of 10/18/10 this company had an "A+" rating with the BBB, with 2 complaints within the last 36 months.
An industry expert posted that Advantage is Stevens' largest agent in the Bay Area and it handles household goods moves almost exclusively. A long distance move would probably be handled by the van line (since the company is rather small):
http://www.movingscam.com/forum/viewtop ... 4594#64594
An industry expert posted again about them in 3/08, saying that they have a five star rating on Yelp.com and "they are a quality company":
http://www.movingscam.com/forum/viewtop ... 149#106149

--California Movers Express (Stevens; used to be Wheaton) in Hayward.
As of 10/18/10 this company had a BBB rating of an "A+" with 0 complaints over the last 36 months. There were a couple of very good reviews when this company had a great estimator (Robyn Visser), but she has now left the company. The first poster below ("ToniCA") said that CA Movers Express used Willamette Express in OR as the hauler and she was less impressed with them because they damaged a piece of furniture and lost a ladder in their warehouse, although Stevens Van Lines compensated her fairly:
http://www.movingscam.com/forum/viewtopic.php?t=1599 (interstate)
The second poster ("Chuck") was very satisfied with his move with CA Movers Express from Oakland to Seattle:
http://www.movingscam.com/forum/viewtop ... =5676#5676 (interstate)
Chuck actually posted an incredibly detailed account of his decision-making process, and anyone considering a move in the Pacific Northwest might want to look at both of "his" main threads. It came down to a decision between Chipman United and CA Movers Express:
http://www.movingscam.com/forum/viewtopic.php?t=750
http://www.movingscam.com/forum/viewtopic.php?t=768

--Saagan (Stevens) in San Francisco.
This company has the website www.saagan.com. As of 10/18/10 this company had a BBB rating of an "A+" with 1 complaint over the last 36 months.
We have a good preliminary review by "Clare" for a move from San Francisco to Dallas, although she never came back with a final report:
http://www.movingscam.com/forum/viewtop ... 1759#21759
However, "smallCAmoves" posted in 9/07 that based on her 6/06 move to Los Angeles, she would not recommend Saagan. The company lost two boxes and damaged an art item, then put up obstacles to paying out on a claim:
http://www.movingscam.com/forum/viewtop ... 7273#97273 (within-CA)

United Van Lines agents

--Bartels Moving Systems, Inc. (United) in San Jose.
This company has the website www.bartelsmoving.com and the phone 408-288-8877. As of 10/18/10 this company has a BBB rating of an "A+" with 1 complaint response in the last 36 months.

--Chipman Relocations (United) in Alameda, Concord, and Fairfield/Benicia.
Chipman is a large agent with many locations on the West Coast and a large hauling fleet that crosses the continent. It is said to have a huge 100,000 square foot warehouse in Alameda. Alameda handles Oakland and west of the Caldecott Tunnel, Concord handles Contra Costa County, and Fairfield/Benicia handles Western Contra Costa and Solano counties. Its website is www.chipmanrelo.com. As of 10/18/10 this company had a BBB rating of an "A+" with 7 complaints over the last 36 months.
"BigLeeCalif" posted that because Chipman Concord (where he was working) is affiliated with both United and Mayflower and can use drivers from either, it retains control of 90% of its shipments:
http://www.movingscam.com/forum/viewtop ... =4513#4513
He also said that it has more trucks accessible to it than either Rossiter or Crown.
One person ("thomassteph") was set to move with them but never came back to report:
http://www.movingscam.com/forum/viewtopic.php?p=955#955
"RobA" posted a very good review of his move to Western MA in 8/04--it was a self-haul and he liked the driver (Scott):
http://www.movingscam.com/forum/viewtopic.php?t=1869 and
http://www.movingscam.com/forum/viewtopic.php?t=10518 (interstate)
Someone posted a complaint about them not honoring a claim but gave no details so it was unconvincing:
http://www.movingscam.com/forum/viewtop ... =2480#2480
Industry professionals defended Chipman as a good company on the same thread and in the post below:
http://www.movingscam.com/forum/viewtop ... =3866#3866
There is also a complaint on Epinions that Chipman Alameda charged for a ferry to Victoria, B.C. when the latter was not on the original Binding estimate, but the company was probably within its rights to do so:
http://www.movingscam.com/forum/viewtop ... =3876#3876
"nsanywhere" (real name Natalie) posted an excellent review of her move with Chipman to PA in 5/07, praising especially the sales rep Kevin Blasy:
http://www.movingscam.com/forum/viewtop ... 3418#93418 (interstate)
'sproiing" (real name Lainie) posted a rave review of her self-hauled shipment to New York with Chipman Alameda in 9/07, also praising the "extremely personable" sales rep Kevin and the Chipman driver John:
http://www.movingscam.com/forum/viewtopic.php?t=14336
http://www.movingscam.com/forum/viewtopic.php?t=14861 (interstate)
Both Natalie and Lainie said they were underwhelmed by the sales rep Phil at NorCal as compared with Kevin at Chipman.
"LASpirit" posted in 11/07 that for his move to VA booked by Chipman Concord he was assigned a great driver, Gary McConnell, who drives for Chipman Fairfield and was named Household Goods Super Van Operator of the Year by AMSA. He was "a class act" - as was his co-driver, Jerry - and the move went beautifully:
http://www.movingscam.com/forum/viewtop ... 381#100381 (interstate)

--Crown Worldwide Moving & Storage (United) in San Leandro (also a branch in Ontario in Southern CA).
This was one of the companies recommended by the CMSA. As of 10/18/10 this company had an "A+" rating with the BBB with 1 complaint over the last 36 months.
Crown Worldwide with website www.crownwms.com (sometimes called CMS) has 500 agents in the U.S. and people in the industry such as "BigLeeCalif" (worked for Chipman United) speak very highly of it.
"hardatwork" (international moving expert) posted that this company is excellent, saying that it "started out as Dean Worldwide here in the US many years ago, owned by a woman. Her brother owned Crown Pacific in Asia. A few years back brother bought out sister and as the Crown Pacific was well established throughout the world they changed the name to Crown. As they now own moving companies around the world they now call themselves Crown Worldwide.":
http://www.movingscam.com/forum/viewtop ... 2333#62333
"goldmoon" posted that Crown in San Leandro was the only company that insisted (appropriately) on doing an in-home survey for his international move:
http://www.movingscam.com/forum/viewtop ... 2544#62544
However, "Tkeller" posted complaining about poor communication and apparent lack of concern on a small shipment to PA, although the United driver was good. Nothing was damaged but the shipment was delivered late after the driver was told to go to Boston first. According to "Tkeller" the United driver said that this was par for the course because "Crown does not treat small customers with the same respect as the larger ones. There was a 'Boston' customer that sliped in in front of me that apparently was worth more than I was. He said he was jerked around as well and told to deliver to the "more important" customers first, even though this was miles out of his way.":
http://www.movingscam.com/forum/viewtopic.php?t=9512 (interstate)
"shastasother" posted a bad report on a move to Phoenix, singling out Bob Morse (United driver), CeCe (move coordinator), and Cynthia Allen (CeCe's boss) for bad performance:
http://www.movingscam.com/forum/viewtopic.php?t=9974 (interstate)
"1stldmove" moving to San Diego posted in 9/07 that Crown's estimator was "excellent," although he went with Macy Movers instead, largely because of price:
http://www.movingscam.com/forum/viewtop ... 5008#95008

--Locatelli Moving & Storage (United) in Santa Cruz.
This company's phone is 800-486-7775. As of 10/18/10 this company had a BBB rating of an "A+" with 1 complaint over the past 36 months.
"az ops man" (working for a Mayflower agent in Phoenix) gave the company an enthusiastic endorsement, saying that he had cooperated with them on moves for 14 years and they always performed well:
http://www.movingscam.com/forum/viewtop ... 4986#84986

--McCollister's Transportation Group (United) in San Jose.
As of 10/18/10 this company has a BBB rating of an "A-" with 0 complaints over the last 36 months.
"PMueller" (works for an Allied agent in FL) noted that this large company with many offices has always been highly respected by industry people:
http://www.movingscam.com/forum/viewtop ... 9925#59925
See the listing for McCollister's under "New Jersey" for more information about its performance moving household goods.

:RIP:--O'Neil Relocation (United) in Fremont (also in Garden Grove and a location in TX). [Reportedly went out of business in 10/11.]
This company's website is www.oneilrelocation.com and its phone is 800-800-6880. As of 10/18/10 this company had a BBB rating of an "A+" with 1 complaint over the last 36 months.
"pilarzmom" reported a delayed delivery on a 7/07 move to CO (with piano) booked by O'Neil, but the two-week delay was caused by United Van Lines' lack of a driver and not by O'Neil--the hauler/destination agent was Mesa Systems and they were satisfactory:
http://www.movingscam.com/forum/viewtopic.php?t=14896 (interstate)
"Bob21" gave O'Neil an excellent review for an 11/07 local move--they charged $127/hour for 3 workers and a truck, with a 4-hour minimum:
http://www.movingscam.com/forum/viewtop ... 9838#99838 (local)
"AndyKyr" gave O'Neil Fremont an excellent review for his small move to WA in 3/08, praising Betty in the office, the sales rep Chris, and the drivers Thatcher and Charlie for courtesy and professionalism:
http://www.movingscam.com/forum/viewtopic.php?t=15736 (interstate)

--Rossiter Relocation (United) in Livermore and Menlo Park.
This was one of the companies recommended by the CMSA. As of 10/18/10 this company had an "A+" rating with the BBB with 0 complaints over the past 36 months.
We have a rave review by "JordanNicole" of a move from CA to Brooklyn:
http://www.movingscam.com/forum/viewtopic.php?t=6728 (interstate)
There is a rave preliminary review by "Prospective Mover" of a move to Seattle, particularly praising Rick Hosea, GM of the Menlo Park location:
http://www.movingscam.com/forum/viewtopic.php?t=1244 (interstate)
There is another good preliminary review but "GoldenBear" said that his shipment was held in Rossiter's warehouse for a week (in March) waiting to be transported cross-country to NYC:
http://www.movingscam.com/forum/viewtop ... =8296#8296 (interstate)
We also have a very bad review of a move booked by Rossiter from Berkeley, CA to Laramie, WY. There was damage and the driver arrived at the destination without any helpers, so the customer and his wife had to help the driver unload; Rossiter and United Van Lines were pointing fingers at each other:
http://www.movingscam.com/forum/viewtopic.php?p=749#749
Another person ("Sheryl") used Rossiter for a move from the Bay Area to Seattle and the shipment had to be held in Rossiter's warehouse for pickup by a Mayflower driver, but everything ended OK after some MovingScam volunteers intervened:
http://www.movingscam.com/forum/viewtopic.php?t=326 (interstate; end)
Another person ("skinny") posted a bad report on a move with Rossiter, but gave no details so the report was unconvincing:
http://www.movingscam.com/forum/viewtopic.php?t=6159
Someone posted that the Menlo Park location has good internal quality scores:
http://www.movingscam.com/forum/viewtopic.php?p=926#926

--Suddath Relocation Systems (United) in San Jose.
This is a very large carrier with many offices in the U.S. This particular location has a BBB rating of an "A" with 4 complaints over the last 36 months.

Wheaton Van Lines agents

--Foster Van Lines, Inc. (Wheaton) in Richmond.
This company has the website www.fostervanlines.com and the phone 510-234-9131. As of 10/18/10 this company has a BBB rating of an "A+" with 0 complaints over the last 36 months.

--Move-Pros (Wheaton) in Fremont.
This company has the website www.move-pros.com and the phone 800-946-8852 or 510-818-1126. As of 10/18/10 this company has a BBB rating of an "A+" with 0 complaints over the last 36 months.

--Universal Relocations, LLC (International) in Fremont.
This company who also goes by UniRelo, has the website www.UniRelo.com and phone 855-864-7356. The owner is Adarsh Dattani. The company's physical location is 41911 & 41913 Osgood Rd, Fremont CA 94539 and FMC No. 021546NF 5. As of 11/30/11 this company has an "A+" rating with the BBB and 2 complaints over the last 3 years. As of yet, we have no reviews for this company.

- California-Bay Area listings continued in the next post -

CALIF - NORTHERN (Part 3)

Re: Summary of moving company reviews posted on MovingScam.c

Postby CALIF - NORTHERN (Part 3) » Thu Apr 27, 2006 1:34 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7571#57571

BAY AREA (continued)

Independent moving companies

--America West Moving Company (independent) in San Jose.
This company has MC #510229 and has been licensed for interstate moving only since 2005, but it looks OK on safersys.org. It is run by Chinese people who hardly speak English, so it's probably best used by Chinese speakers. As of 10/19/10 this company has a BBB rating of a "B+" with 0 complaints over the last 36 months.
"HammerCPU" gave them a good review for a move from San Jose to TX, saying that they took only 5 days to deliver and gave him a very low price ($1600):
http://www.movingscam.com/forum/viewtopic.php?t=9852 (interstate)

--Bay City Movers (independent) in San Francisco.
As of 10/19/10 this company had an "A" rating with the BBB with 0 complaints over the last 36 months. It also had three rave reviews for local moves on www.yelp.com:
http://www.yelp.com/biz/62L3aT7hGqeAY6HwE1N13Q (local)

:thumbsup::thumbsup:--Delancey Street Movers-San Francisco (independent) in San Francisco. As of 10/19/10 they have a BBB rating of an "A+" with 1 complaint over the last 36 months.
A STAR PERFORMER with at least 20 good reviews and no significant bad reviews on this website. Background, contact information, and multiple rave reviews (too many to list individually here) are on its review thread.
http://www.movingscam.com/forum/viewtopic.php?t=2377

--Jack Trux (independent) in San Francisco. [Legal name is Rezso Inc.]
This company has the phone 415-821-4755. It had a BBB rating of an "A+" with 1 complaint over the last 36 months, as of 10/19/10. "Gleevac99" posted in 5/08 that the company is endorsed by the Diamond Guide and seems to have a good reputation locally, although its quote was on the high side for a local move:
http://www.movingscam.com/forum/viewtop ... 637#109637
"fairy4493" posted that her boyfriend and his mother used the company for local and short-distance moves and were very pleased with the price and the service:
http://www.movingscam.com/forum/viewtopic.php?t=13728 (two local moves)

:thumbsup::thumbsup:--Moovers, Inc. (independent) in Pittsburg (also in Dover NJ).
A STAR PERFORMER with at least 20 good reviews and no significant bad reviews on this website. Background, contact information, and multiple rave reviews (too many to list individually here) are on its review thread. As of 10/19/10 this company had a BBB rating of an "A+" with 3 complaints over the last 36 months.
http://www.movingscam.com/forum/viewtopic.php?t=4655
"BigLeeCalif" (working for a Mayflower agent in CA) commented about Moovers in 8/08, "I have recommended several people use their services, and not a single one has been dissatisfied.":
http://www.movingscam.com/forum/viewtop ... 684#115684

--Shamrock Moving & Storage (independent) in San Francisco.
As of 10/19/10 this company had an "A+" rating with the BBB with 0 complaints over the last 36 months. People who have worked there say that its quality is marginal.
"jycau" posted that Shamrock quoted an hourly rate for a 400-mile move from SF to Ventura and "Nancy" (works for a NAVL agent) commented that all intra-CA moves over 100 miles must legally be quoted by weight:
http://www.movingscam.com/forum/viewtopic.php?t=3980 (move within CA)
This company has two very bad reviews for local moves on www.yelp.com:
http://www.yelp.com/biz/_cDU3PrbxOcZMC4PYgpVdw (local)

For local moves in the Bay Area

Several small companies have been recommended, but when checked out, all were found to be unlicensed. People are taking a chance if they hire companies with no worker's comp insurance because they could be sued if a worker is injured in the course of a move.

However, the following company is licensed and insured:

--Stu Miller's Movers, Inc. (independent) in Lafayette.
This company has the phone number 510-848-9395. It is licensed for within-CA moves and has worker's comp - http://www.cpuc.ca.gov/tmis/det_MTR0189726.htm As of 10/19/10 it has no BBB complaints with a rating of an "A+".
"humanbungee" gave the company a rave review for two somewhat complicated local moves in the Bay Area in 2002 and 2005. "Stu Miller is an independent local mover operating in the Bay Area. I believe he advertises in the Yellow Pages as "The Mellow Mover" which is dead-on. You can find several short reviews from people who've moved with him on the Berkeley Parents Network, all of them glowing. The hardest part of moving with Stu is availability; he is booked way in advance. He has his own truck and always moves with a four-person team, charging by the hour. They do not provide packing services, but will work with independent packers":
http://www.movingscam.com/forum/viewtop ... 5152#75152 (local)
During her 2005 move, Stu worked with Family Packers (see below).
There is also an excellent review of Stu Miller on another website:
http://basappho.wordpress.com/tag/house/movers/ (three local moves)
However, "Banker" posted in 7/07 that when he spoke with Stu Miller about doing a short within-state move of a 1BR apartment, Stu refused to do an in-residence estimate or give a price cap, had a somewhat "holier than thou" attitude, and recommended a much larger crew than "Banker" thought was needed:
http://www.movingscam.com/forum/viewtopic.php?t=14271
"Gleevac99" reported in 5/08 that he/she spoke with Stu Miller on the phone after reading positive reviews on other websites and felt that he was "someone who is used to dealing with the wealthy people of the Lamorinda area and uses rather affected speech." Stu said that he did not work on weekends:
http://www.movingscam.com/forum/viewtop ... 640#109640
"jrwmd" posted an excellent review of Stu's company in 8/08, saying that for a local move, he was "a careful mover with attentive crew. . . cost half the estimate of our prior movers, All-Reasons. Will certainly use his services again. he treats antiques with special care.":
http://www.movingscam.com/forum/viewtop ... 758#115758 (local)

--Family Packers (independent) in the Bay Area.
This company (run by a woman named Johanna and her daughter) has the website www.familypackers.com and the phone 510-893-6896. A MovingScam moderator couldn't find records of incorporation in CA. As of 10/18/10 it had a BBB rating of an "A+" with no complaints over the last 36 months.
"humanbungee" gave them a rave review for packing and unpacking services during a local move with Stu Miller in 2005 - "They were great and are used to working with Stu; they also charge an hourly rate, but a nice bonus is that all packing materials are free if you hire them for both packing and unpacking":
http://www.movingscam.com/forum/viewtop ... 5152#75152 (packing and unpacking services)
"humanbungee" used them again for unpacking when she moved from Seattle to SF in 12/06. She said that they were recently featured in a SF Chronicle article, so they were deluged with business:
http://www.movingscam.com/forum/viewtop ... 6517#76517 (unpacking)

For small interstate shipments

--ShipSmart in Aptos near Santa Cruz.
This is a packaging/shipping company that has had varying reviews for small interstate shipments (they told someone that they usually don't do intrastate shipments). The consensus is that the people running it are friendly but rather disorganized. There have been communications problems both within the company and between the company and the customer. Some customers have been unpleasantly surprised by the additional costs of packaging and delivery delays have been reported. However, there are no reports of items being permanently lost while in the custody of ShipSmart. You have to take a lot on faith since you don't know what the final cost will be until they measure your goods at the packaging place and let you know. Reportedly the cost goes mainly by weight rather than volume. They take a $75 deposit which you lose if you cancel. As of 10/19/10 this company had a "B+" rating with the BBB with 26 complaints over the last 36 months.
Here are a couple of review threads:
http://www.movingscam.com/forum/viewtopic.php?t=278 (good to poor reviews)
http://www.movingscam.com/forum/viewtopic.php?t=2547 (fair to poor reviews)
A person in Los Angeles ("jen74") posted that she felt like ShipSmart was giving her the runaround and passing her from person to person:
http://www.movingscam.com/forum/viewtop ... 6962#26962 (interstate)


CENTRAL CALIFORNIA

Allied Van Lines agents

--City Transfer (Allied) in Bakersfield.
This company is long-established in the area. As of 10/19/10 this company has a BBB rating of an "A" with 0 complaints over the last 36 months. No further information.

Atlas Van Lines agents

--Hansen Moving (Atlas) in Bakersfield.
As of 10/19/10 this company has a BBB rating of an "A+" with 3 complaints over the last 36 months. No further information.

Mayflower Transit agents

--Dickey Transfer & Storage (Mayflower) in Fresno.
This company has the phone 559-268-6686. "Jim" (former industry person) commented in 8/08 that a family member had used Dickey for an interstate move a few years previously and "they did great for him":
http://www.movingscam.com/forum/viewtop ... 895#115895
As of 10/25/10 the BBB reported that "This business has no rating because it is out of business"


North American Van Lines agents

--Colonial Van & Storage, Inc. (North American) in Fresno.
This company has the phone 866-546-6052. As of 10/19/10 this company has a BBB rating of an "A+" with 1 complaint over the last 36 months. No further information.

--Gailbraith (North American) in Bakersfield.
This company is probably the oldest van line agent in town. No further information.

United Van Lines agents

--Reliable Moving & Storage (United) in Bakersfield.
As of 10/19/10 this company had a BBB rating of an "A" with 1 complaint over the last 36 months. No further information.

Wheaton Van Lines agents

--Courtesy Moving Service (Wheaton) in Fresno.
This company has the website www.courtesymoving.com and the phone 800-554-8890 or 559-252-8000. As of 10/19/10 it has a BBB rating of an "A+" with 1 complaint over the past 36 months.
"jmcwaystl@yahoo.com" gave them a very good review for a move to Madison, WI, in approximately 2004:
http://www.movingscam.com/forum/viewtop ... 8180#78180 (interstate)

Independent moving companies

:thumbsup:--Meathead Movers (independent) in San Luis Obispo and Camarillo.
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews on this website. This company has the website www.meatheadmovers.com and the phone 805-544-6328 (SLO) and 805-966-6328 (Camarillo). As of 10/19/10 it had an "A+" rating with the BBB, with 1 complaint over the past 36 months. Its website explains how it got its rather strange name. In 2008 it was selected as "Best Moving Company" by both the local paper in SLO (for the eighth year in a row) and the largest paper in Ventura County (the Ventura County Star). It has been licensed for interstate moves since 2001, but in practice it does only intra-CA moves. Here are some comments on this company:
http://www.movingscam.com/forum/viewtopic.php?t=9069
"BigLeeCalif" (used to work for Chipman United) is a fan, and so is an industry expert in a 5/08 post:
http://www.movingscam.com/forum/viewtop ... 831#108831
We have a review by someone who had Meathead workers load a Broadway Express truck and wasn't overly impressed:
http://www.movingscam.com/forum/viewtop ... 1311#31311 (loading help)
However, another person chimed in with a positive review of an in-state move:
http://www.movingscam.com/forum/viewtop ... 5205#65205 (in-state)
In 10/07, "Amalia" posted that her family had used Meathead several times over the past few years and the workers were always "friendly, professional, strong, and most importantly, competent":
http://www.movingscam.com/forum/viewtopic.php?t=14960 (several short-haul and local moves)
A person posting as "Barrick" claimed unconvincingly to have had items stolen during a move from SLO to Santa Barbara with Meathead in 4/08, but the company had no record of this move, and in the absence of any supporting evidence his complaint should definitely be disregarded:
http://www.movingscam.com/forum/viewtopic.php?t=16154
"klh" posted a rave review of Meathead for his local move in Thousand Oaks, CA in 5/08--"a class A outfit . . . professional, well-trained, friendly, and competent to a T":
http://www.movingscam.com/forum/viewtopic.php?t=16977 (local)
"jfriedman" (real name Jim Friedman), manager of Hollywood Storage Center in Thousand Oaks, praised Meathead highly for its services to him in a review posted in 8/08:
http://www.movingscam.com/forum/viewtopic.php?t=17047 (local)


SACRAMENTO AREA

Comments and reviews on this website suggest that people should AVOID the following companies with :evil: in front of their names, although this list is not all-inclusive:

:evil:--All My Sons (independent; agent of American Red Ball for interstate moves) in West Sacramento.
AVOID this company.
"Wanda" reported that the sales rep gave strange answers when she asked why the Hayward branch used to have an "unsatisfactory" rating with the BBB and also said that AMS-West Sacramento did not offer any valuation coverage beyond 60 cents a pound and would not weigh the truck - http://www.movingscam.com/forum/viewtop ... 4694#24694 (within-state move)
"snoobear" said that they gave him a very low (possibly lowball) quote for a move to VA:
http://www.movingscam.com/forum/viewtop ... 4163#34163 (interstate)
And "marilyn" who was moving things from a storage unit to FL said that the AMS sales rep told her that a Nonbinding estimate was a Not to Exceed (among other problems):
http://www.movingscam.com/forum/viewtop ... 7369#47369 (interstate)
"BigLeeCalif" (worked for Chipman) posted that a friend who drove for AMS in Hayward was in an accident and declared not at fault, but AMS still tried to sue him for the damage to the household goods:
http://www.movingscam.com/forum/viewtop ... 2364#62364

:evil:--Moving Seagull LLC (independent) in Carmichael. (Supposedly in CA, but the website is registered to someone in Tel Aviv, Israel.) As of 10/19/10 this company has 13 complaints with the BBB over the last 36 months The BBB has indicated it believes it is out of business.
AVOID this company, which has MC #594276, website www.movingseagull.com and phone 916- 662-5703. See these threads for why (four reports of scams):
http://www.movingscam.com/forum/viewtopic.php?t=13983
http://www.movingscam.com/forum/viewtopic.php?t=14942

Allied Van Lines agents

--Colonial Van & Storage (Allied) in Sacramento (also in Fresno and in Reno, NV). As of 10/19/10 this company has a BBB rating of an "A+" with 1 complaint over the last 36.
"r.tennison" who posts on this website is a driver for the Reno office of this company. Several people have mentioned getting quotes from the Sacramento office but no one has moved with them.
In 4/08 "elric13" reported getting a very low Nonbinding quote from them for a move to FL, and "joesgarage39" (retired vanline driver) seemed to express a few doubts about their quality:
http://www.movingscam.com/forum/viewtopic.php?t=15991

:alert:--Mee's Moving and Storage (Allied) in Rancho Cordova.
BE CAUTIOUS about using this company, which has the website www.alliedagent.com/meesmoving/ and phone 916-635-8262. As of 10/19/10 it had 5 complaints with the BBB over the past 36 months.
It has fairly good comments by "BigLeeCalif" (working for Chipman Concord, a competitor). However, its quality scores from the van line (especially as a booking agent) are low.:
http://www.movingscam.com/forum/viewtop ... 8331#38331
Someone posted a complaint about the company but gave no details:
http://www.movingscam.com/forum/viewtop ... 8329#38329
There is another vague but serious-sounding complaint about them here:
http://www.movingscam.com/forum/viewtopic.php?t=7775
Mee's gave "SGM" a very low estimate for an interstate move:
http://www.movingscam.com/forum/viewtop ... =5028#5028
"Another Guest" posted a bad review of Mee's for a 2006 move from TX to Sacramento, alleging very poor communication by the owner and damage to items:
http://www.movingscam.com/forum/viewtop ... 0724#70724 (interstate)

--Pool's Moving & Storage (Allied) in Turlock.
This company has the website http://www.alliedagent.com/pools/ and the phone 209-668-2331. As of 10/19/10 the BBB gave the company an "A" with no complaints over the last 36 months. Little information although "r.tennison" (driving for Colonial Van, a competitor) posted a negative comment about them in 5/08:
http://www.movingscam.com/forum/viewtop ... 293#109293

Atlas Van Lines agents

--California Moving Systems (Atlas) in Sacramento.
Only one report on a completed move but good comments by industry people. The company won a quality award from the van line in 2004 and 2005 (Milton Hill Award).
It has had 2 complaints with the BBB over the past 36 months as of 10/19/10 with a rating of an "A+". We have a good second-hand report from "Lynn" on a friend's interstate move with them:
http://www.movingscam.com/forum/viewtop ... =5937#5937 (interstate)
"rusttribe" (moving to Rhode Island) gave CMS a good preliminary review for the estimate process and was poised to go with them:
http://www.movingscam.com/forum/viewtop ... 7102#57102 (interstate)
"California Bound" gave CMS a very good report on the estimate process for a local move, but Chipman's GNTE was lower so he went with them:
http://www.movingscam.com/forum/viewtopic.php?t=8435
"Robert P" gave CMS a rave review for a (self-hauled) move to Oregon in 6/07, praising especially Judy Little-Martin (sales rep) and Calvin Grigsby (driver). Judy went above and beyond to provide excellent service and "Calvin was friendly and very professional. You can tell he took pride in his work and took it seriously." The cost was about $4800 for 11,200 pounds. There was almost no damage and a fast delivery:
http://www.movingscam.com/forum/viewtopic.php?t=14051 (interstate)

--Mother Lode Van & Storage (Atlas) in Rancho Cordova.
Not much information but good comments by industry people. The company won a quality award from the van line in 2007 (World Class Commitment Award). As of 10/19/10 this company has a BBB rating of an "A+" with 1 complaint over the last 36 months. We are waiting for a final report by someone who booked with them:
http://www.movingscam.com/forum/viewtop ... 8952#48952

Bekins Van Lines agents

--Pacific Storage (Bekins) in Stockton.
Good comments by industry professionals. As of 10/19/10 it had an "A+" rating with the BBB with 7 complaints over the last 36 months. However, "Cyrus" posted that according to the California PUC, the company had 2 complaints in 2004, 1 in 2003, and 6 in 2002 (i.e. 9 over those three years):
http://www.movingscam.com/forum/viewtop ... 7997#27997
We also have two bad reports on moves booked by Pacific Storage. One bad report by "Steve" on a CA to FL move mentioned an inaccurate estimate and a bad claims experience with Bekins Van Lines:
http://www.movingscam.com/forum/viewtop ... 1556#41556 (interstate)
The other bad report is rather vague but it mentions damage and a bad claims experience for an apparently interstate move:
http://www.movingscam.com/forum/viewtop ... =2448#2448
One person ("Wanda") said that she was put on hold forever by their phone system when she tried to get an estimate, so she gave up:
http://www.movingscam.com/forum/viewtopic.php?t=3143

Mayflower Transit agents

--Olsen & Fielding (Mayflower) in Sacramento.
Almost no information but good comments by industry people. Several people have gotten quotes from them but no one has moved with them. As of 10/19/10 this company had a BBB rating of an "A+" with 0 complaints over the last 36 months.

United Van Lines agents

--Casey Moving Systems (United) in Ceres.
This company also does business as Dawson Van and Storage (Mayflower) for interstate moves. Note that for within-CA moves, the tariff used (the Max 4) is different from the tariff used for interstate moves. As of 10/19/10 this company had a BBB rating of an "A" with no complaints in the last 36 months. We have a good report by "Wanda" on a within-CA move from Stockton to Hollywood. http://www.movingscam.com/forum/viewtopic.php?t=3143

--Chipman Relocations (United) in Sacramento.
Good comments by industry people. See the entry for Chipman in the Bay Area for additional details.
"Lynn" was set to go with them for a move from Sacramento to Tampa but never came back to give a final report. She said that she had moved twice with them in the Sacramento area and was pleased:
http://www.movingscam.com/forum/viewtop ... =5937#5937 (two local moves)
"BigLeeCalif" (working for Chipman in Concord) volunteered to call the dispatch office and get the load registered as a self-haul, which we didn't know was possible. (Good to know.)
"California Bound" posted that Chipman did an excellent job on a local move - communication was great and the guys moved quickly, saving him money:
http://www.movingscam.com/forum/viewtopic.php?t=8435 (local)
"Joel5000" posted that he had an excellent move with Chipman to Portland in 1/08. Although the sales rep was flaky, the driver (Emery) and a father-son team that worked as helpers were very good, and the weight came in far below the estimate, saving Joel money:
http://www.movingscam.com/forum/viewtopic.php?t=16389 (interstate)

--City Moving Systems (United) in Sacramento.
As of 10/19/10 this company had a BBB rating of an "A" with 0 complaints over the last 36 months.
A MovingScam moderator had this company come to do an estimate for an apartment move in June 2003. It was an interstate move. The company had been recommended by another United agent as good for small moves. Unfortunately, it was very difficult to get the sales rep to come out and when he did, he would give her only a Nonbinding estimate even though she obviously had only about 2200 pounds. He also complained about having received a parking ticket while he was doing the estimate. She later sent him a check for the amount of the ticket but it was never cashed so presumably he had left the company by then. Anyway, the obvious lack of interest by the sales rep and the uncertainty about how much she would end up paying led her to go with ABF U-Pack instead (she had done a self-move previously).
"r.tennison" - a driver for Colonial Van (Allied) in Reno - told a MovingScam moderator in a Private Message that City Moving was not good.

--Yolo Transfer & Storage (United) in Sacramento.
Chosen by "elric13" for his move to FL in 4/08 - its quote was comparable to Colonial and $1400 less than Quality Moving Service (Wheaton). "BigLeeCalif" (working for a Mayflower agent) reported that it has been bought by Chipman:
http://www.movingscam.com/forum/viewtopic.php?t=15991

Wheaton Van Lines agents

--Da Rosa Moving Services (Wheaton) in Tracy.
As of 10/19/10 this company had a BBB rating of an "A" with no complaints in the last 36 months.
"LASpirit" posted in 11/07 that the owner of the company, a woman named Alex, came out to do his estimate for a move to VA and was very pleasant:
http://www.movingscam.com/forum/viewtopic.php?t=15160

--Quality Moving Service (Wheaton) in Vacaville.
As of 10/19/10 this company had a BBB rating of an "A+" with 1 complaint over the last 36 months.
"elric13" got a quote from them for his move to FL in 4/08 and it came in $1400 higher than Yolo and Colonial:
http://www.movingscam.com/forum/viewtopic.php?t=15991

Independent moving companies

--Two Men and a Truck (independent) in Rancho Cordova and Elk Grove.
This company has the website www.twomen.com and the phone 877-263-6444. It has had 1 complaint with the BBB over the past 36 months as of 11/07.
"a4adam" reported in 9/07 that this company double-booked him for a local move and then their estimator failed to show up. They seemed so disorganized that he wrote them off and used Moovers instead:
http://www.movingscam.com/forum/viewtopic.php?t=14761 (local)

--Two Men and a Truck (independent) Sacramento.
This company has the website www.twomen.com email: info0264@twomen.com and the phone 916-852-7411. It is located at 8167 Belvedere Avenue Suite D, in Sacramento. It's DOT is 1370440 and MC: 457791. As of 7/3/12 it they have 4 complaints in the last 36 months. A company representative stated that this affiliate has been in business for ten years.
No futher information.

CALIF-LOS ANGELES(Part 1)

Re: Summary of moving company reviews posted on MovingScam.c

Postby CALIF-LOS ANGELES(Part 1) » Thu Apr 27, 2006 1:39 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7572#57572

In California, the Public Utilities Commission (PUC) can be contacted about a moving company but it only verifies whether a company is licensed. This is its website where you can look up companies alphabetically - http://www.cpuc.ca.gov/static/transportation/movers.htm The California Moving and Storage Association (CMSA) at www.thecmsa.org may have additional information and may even make recommendations as described below. But neither organization has the complaint records that the Federal Government sites like the DOT and the FMCSA have. Steve Weitekamp is the CMSA president and he can be reached at 714-236-2060 or 800-672-1415.

LOS ANGELES AREA

Note: On the recommendation of moving professionals posting here, we advise against using any Bekins agent in the Los Angeles area. A group of Bekins agents in Southern CA and TX known as Bekins Moving Solutions declared bankruptcy in 2004 and stiffed employees and creditors. The agents involved are in the Los Angeles area, San Diego, Dallas, and Houston.

There is a horrible report about a move from CA with Bekins where there was damage and the van line refused to pay the claim, but the person didn't say which Bekins agent was involved:
http://www.movingscam.com/forum/viewtop ... =5856#5856

There is a bad report on the Santa Barbara Bekins agent on a move to PA, describing delay, lost articles, damage, and failure to pay on claims:
http://www.movingscam.com/forum/viewtop ... =3613#3613

In 8/07 someone posted that Bekins was subleasing space in its warehouse at 20525 Nordhoff Street & Mason St. in Chatsworth, CA to BQM Moving, a highly dubious company:
http://www.movingscam.com/forum/viewtopic.php?t=14710

Comments and reviews on this website suggest that people should AVOID the following companies with :evil: in front of their names, although this list is not all-inclusive:

:evil:--Across America Moving & Storage (independent) in the Los Angeles area.
AVOID this company, whose legal name is Levi Enterprises, Inc. and which is variously listed as being in Tarzana or Van Nuys. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=8546
As of 11/07 it had an "F" rating with the LA area BBB with 92 complaints.

:evil:--Air 1 Moving and Storage (independent) in North Hollywood.
AVOID this company, which has a "C" rating with the Los Angeles area BBB as of 11/07 and is run by the same person as Right on Time Moving & Storage. See these threads for discussion:
http://www.movingscam.com/forum/viewtopic.php?t=4693 (2 reports of scams)
http://www.movingscam.com/forum/viewtopic.php?t=3364
http://www.movingscam.com/forum/viewtopic.php?t=1904

:evil:--Air Ride Moving & Storage, Inc. (independent) in Granada Hills.
AVOID this company, which has the website www.airridemoving.com and reportedly tried to charge by cubic feet for an intrastate move, which is illegal:
http://www.labbb.org/BBBWeb/Forms/Busin ... D=13201822
As of 3/07 it had a "C" rating with the LA area BBB.

:evil:--All USA Moving & Storage (independent) in North Hollywood.
AVOID this company, which has an "F" rating with the Los Angeles area BBB and 48 unanswered complaints. See these threads for a discussion and reports by scammed customers:
http://www.movingscam.com/forum/viewtopic.php?t=6495
http://www.movingscam.com/forum/viewtopic.php?t=4891
http://www.movingscam.com/forum/viewtopic.php?t=115

:evil:--Ameli Moving and Storage Company (independent) also dba Ameli Trucking in Sherman Oaks.
AVOID this company, which has MC #545001. As of 11/07 it was not licensed to do interstate moves and had a "D" rating with the BBB. See this thread:
http://www.movingscam.com/forum/viewtopic.php?t=15131

:evil:--AmexMovers, Inc. closely related to US Moving Experts, Inc. (independent) in Los Angeles.
AVOID this company, which has MC #534061, the phone 866-808-5444 (Amex) or 866-649-6044/213-596-5997 (US Moving Experts), the website www.amexmovers.com or www.usmovingexperts.com and as of 11/07 an "F" rating with the BBB. See this thread for a discussion:
http://www.movingscam.com/forum/viewtopic.php?t=15107

:evil:--A Professional Move, Inc. (independent) in Montecito (Santa Barbara area).
AVOID this company, which has phone 818-718-0907, website www.apromove.com and MC #604814. As of 3/07, it had an "CCC" rating with the LA area BBB. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=3049
http://www.movingscam.com/forum/viewtopic.php?t=13778
http://www.movingscam.com/forum/viewtopic.php?t=14045
http://www.movingscam.com/forum/viewtopic.php?t=14667

:evil:--AS Transport Enterprises, Inc. (independent) in Northridge. (Also dba Priority Van Lines.)
AVOID this company with MC #634861 and phone 818-470-5627, which was licensed for interstate moves only in 3/08. See this thread for a discussion:
http://www.movingscam.com/forum/viewtopic.php?t=15870

:evil:--Avalon Van Lines (independent) in Reseda.
AVOID this company. As of 11/07 it had two BBB reports, one with an A rating and one with a C rating, so it seems to have duped the BBB. See this thread for why to avoid it:
http://www.movingscam.com/forum/viewtopic.php?t=11689
Update: As of later in 11/07 both BBB reports had an "BB" rating (!).

:evil:--Ben Hur Moving & Storage (independent) in Van Nuys (HQd in the Bronx in NYC and reportedly has a branch in Northern CA). As of 11/07, it had a "B" rating with the LA area BBB.
AVOID this company. See these threads for why:
http://www.ripoffreport.com/reports/ripoff195715.htm
http://www.movingscam.com/forum/viewtopic.php?t=5733
http://www.movingscam.com/forum/viewtop ... 2278#72278
http://www.movingscam.com/forum/viewtopic.php?t=17301

:evil:--Benny's Moving & Storage (independent) in Chatsworth (also in Watertown, MA).
AVOID this company, which has the website www.bennysmoving.com. See discussion under "Massachusetts" for why.
As of 11/07, it had an "F" rating with the LA area BBB.

:evil:--BQM Moving and Storage (independent) in Tarzana. [Also known as Best Quality Movers and B.Q.M. Moving and Storage.]
AVOID this company, which has the website www.mybqm.com and the phone 866-668-3449. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=13726
http://www.movingscam.com/forum/viewtopic.php?t=14710 (says BQM was storing things in a Bekins warehouse as of 8/07)
As of 11/07, it had an "F" rating with the LA area BBB.

:evil:--California New York Express (independent) in Los Angeles and San Francisco.
AVOID this company, which has the website www.moveeast.com. See these threads and posts for why:
http://www.complaints.com/directory/2004/july/8/28.htm
http://www.movingscam.com/forum/viewtopic.php?t=7914
http://www.movingscam.com/forum/viewtopic.php?t=10498
http://www.movingscam.com/forum/viewtop ... 2426#82426
As of 11/07, it had a "BB" rating with the LA area BBB.

:evil:--CNS Transportation (independent) in the Los Angeles area. Also dba C & S Transportation.
AVOID this company with website www.cnstransportation.com - it is an alias of Gem Trucking (see below) and as of 8/07 appears to be unlicensed. It is apparently a follow-on to KX Express. All three companies are/were run by Peter Ho Kim. See this thread for a discussion:
http://www.movingscam.com/forum/viewtopic.php?t=14575

:evil:--Direct Moving and Storage, Inc. (independent) in Van Nuys.
AVOID this company, which has MC #594217, website www.directmovingandstorage.com and phone 800-255461. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=14571 (contains a scam report)
http://www.movingscam.com/forum/viewtopic.php?t=15851 (says its CA license was revoked as of 3/08)
As of 11/07, it had a "D" rating with the LA area BBB.

:evil:--Discount Moving & Storage (independent) in Van Nuys.
AVOID this company, which has the website www.discountmoving-storage.com and MC #582286. As of 11/07 it has a "F" rating with the Los Angeles area BBB. See this thread:
http://www.movingscam.com/forum/viewtopic.php?t=13415

:evil:--Exodus Relocation (independent) in West Hills.
AVOID this company. See discussion below under Genesis Van Lines. As of 4/08 it had a "D" rating with the Los Angeles area BBB, which lists its owner as Shai Ben David.

:evil:--Fidelity Van Lines Inc. (independent) in Camarillo.
AVOID this company, which has MC #584745 and (as of 2/07) a "D" rating with the Los Angeles area BBB. See this thread:
http://www.movingscam.com/forum/viewtopic.php?t=12641
Update: as of 3/07, it had an "A" rating with the LA area BBB (!).

:evil:--Fragile Van Lines (independent) in Encino.
AVOID this company, which has the website www.fragilevanlines.com. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=8930
As of 11/07, it had a "BB" rating with the LA area BBB.
Someone posted in 7/08 that it functions as the West Coast branch of Oz Moving in NYC:
http://www.movingscam.com/forum/viewtop ... 102#113102

:evil:--Gem Trucking (independent) in Wilmington or Bell.
AVOID this company - it is an alias of CNS Transportation(see above) and as of 8/07 appears to be unlicensed. It is apparently a follow-on to KX Express. All three companies are/were run by Peter Ho Kim. See this thread for a discussion:
http://www.movingscam.com/forum/viewtopic.php?t=14575 (bad report)
As of 11/07, it had a "F" rating with the LA area BBB.

:evil:--Genesis Van Lines (independent) in Canoga Park. (Shares MC #581674 with Exodus Relocation.)
AVOID this company. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=10114
http://www.movingscam.com/forum/viewtopic.php?t=14881
As of 4/08 it had an "F" rating with the Los Angeles area BBB.

:evil:--Golden Van Lines Inc. (independent) in North Hollywood.
AVOID this company, which has MC #560796 and (as of 11/07) a "F" rating with the Los Angeles area BBB. See this thread:
http://www.movingscam.com/forum/viewtopic.php?t=12641

:evil:--Hanna International, Inc. (independent) in Van Nuys.
AVOID this company, which has the website www.hannainternational.com and the MC #551204. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=9880
As of 11/07, it had a "B" rating with the LA area BBB.

:evil:--Hercules Van Lines, Inc. (independent) in Los Angeles (may have a branch in Rahway, NJ). (Also dba Hercules Moving Systems, Inc. with MC #619135.)
AVOID this company, which has MC #427618. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=6637
http://www.movingscam.com/forum/viewtopic.php?t=8531
http://www.ripoffreport.com/reports/ripoff211312.htm (Hercules shown to be connected to two dubious or scam companies)
http://www.movingscam.com/forum/viewtopic.php?t=11613 (someone-- probably from Hercules--posting a fake good review of it)
http://www.movingscam.com/forum/viewtopic.php?t=15837 (saying that the two Hercules companies are connected, and a scam report)
As of 11/07, it had a "D" (extremely low) rating with the LA area BBB.

:evil:--Jet Lines Moving & Storage (independent) in Van Nuys (its website says that it also has a branch in San Jose).
AVOID this company, which has the website www.jetlinesmoving.com and MC #560930. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=14243
http://www.movingscam.com/forum/viewtopic.php?t=16331 (says this company has the legal name All State Moving and Storage)
http://www.movingscam.com/forum/viewtopic.php?t=17735

:evil:--Mayfield Van Line Inc. (independent) in Acton.
AVOID this company, which has MC #539988, phone 877-668-4677, and a "D" rating with the Los Angeles BBB as of 5/07. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=9842 (two bad reports)

:evil:--Millennium Moving (independent) in Los Angeles.
AVOID this company with MC #412746, which has the website
www.millenniummoving.com and the phone 800-841-7771.
See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=5742

:evil:--National Relocation Van Lines (independent) in Reseda.
AVOID this company, which - even though its website is www.nationalvanlines.us - is completely unrelated to the reputable van line called National Van Lines. As of 9/07 National Relocation Van Lines was completely unlicensed to move anybody. See this thread:
http://www.movingscam.com/forum/viewtopic.php?t=14788

:evil: --One Mover Depot, Inc. aka 1 Mover Depot, Inc. (independent) in Gardena.
AVOID this company with website www.onemoverdepot.com - it had a "CC" rating with the BBB in 11/07. See this thread:
http://www.movingscam.com/forum/viewtopic.php?t=15125 (bad report on local move)

:evil:--Paramount Packing & Relocation, Inc. (independent) in Tarzana or Reseda.
AVOID this company, which has MC #572636. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=10918
http://www.movingscam.com/forum/viewtop ... 1071#81071
As of 8/07, it had an "F" rating with the LA area BBB.

:evil: --Priority Van Lines (independent) in Northridge.
AVOID this company. See above under AS Transport Enterprises for a discussion.

:evil:--Remington Moving and Storage LLC (independent) in Hollywood and Los Angeles.
AVOID this company, which has the website www.remingtonmoving.com and MC #542076. See this thread for why:
http://www.movingscam.com/forum/viewtopic.php?t=14201
As of 7/07, the Los Angeles area BBB said that it had moved to San Jose, where it had an "unsatisfactory" rating because of unanswered complaints. Also in 7/07, ApartmentStores.com advised people to avoid it.

:evil: --Royalty Moving (independent) in Chatsworth. (Legal name Y & G Van Lines, Inc.)
AVOID this company with MC #615763, which seems to be connected with North America Relocation. See this thread for a discussion:
http://www.movingscam.com/forum/viewtopic.php?t=14958

:evil: --Star Van Lines, Inc. (independent) in Encino.
AVOID this company, which has the website www.starvanlines.com and MC #586362. See these threads for why:
http://www.movingscam.com/forum/viewtopic.php?t=14146
http://www.movingscam.com/forum/viewtopic.php?t=15391

[:evil: A company's name has been deleted here because of litigation concerns.]

:evil:--Super Movers (independent) in Compton or Sun Valley.
AVOID this company, which was formerly known as Isaac's Relocation Service in San Francisco with branches in Boston and Philadelphia. See these threads:
http://www.movingscam.com/forum/viewtopic.php?t=8548
http://www.movingscam.com/forum/viewtopic.php?t=17151 (a complaint)
A WHOIS search showed that as of 12/06, the website of the Super Movers in Compton - www.super-movers.org - was registered to a Sharon Mashata in Israel.

:evil:--Trans US Moving & Storage, Inc. (independent) also dba Trans United Van Lines in Pacoima or Canoga Park.
AVOID this company, which has website www.transusmoving.com and MC #558424. As of 11/07 it had a "D" rating with the BBB. See this thread:
http://www.movingscam.com/forum/viewtopic.php?t=15124

:evil:--US Moving Experts, Inc. (independent) in Los Angeles.
AVOID this company, which is closely related to AmexMovers, Inc. (see above).
------------------------------------------

:arrow: Los Angeles area (including Orange County) moving companies are given letter ratings by the Los Angeles area BBB. Those ratings have fluctuated over time. See the following post for some examples:
http://www.movingscam.com/forum/viewtop ... 7822#27822
We have given the companies' letter rating as of 2/06 in the listings below unless another date is mentioned.

Allied Van Lines agents

--Beverly Hills Transfer and Storage (Allied) in Gardena.
This company has an "A+" rating with the Los Angeles area BBB with 1 complaint over the past 36 months as of 10/20/10. It was one of the companies mentioned to a MovingScam moderator as good to get a quote from when she called the CMSA anonymously in 2006 to ask for recommendations. As of 1/06 it had an overall quality score from the van line of 4.40 out of 5 (on the low end of the "excellent" range):
http://www.movingscam.com/forum/viewtop ... 0089#50089
We have a good review by "Butterfly" for a move from LA to FL:
http://www.movingscam.com/forum/viewtop ... 9178#29178 (interstate)
There is a rave review by "Allan" for a large two-household move from LA to Atlanta. He singled out the BH Transfer sales rep, Barry Eisen, and the long-haul driver, Albert Smith, for praise. He gives his email address if anyone wants to contact him about the move:
http://www.movingscam.com/forum/viewtop ... 8901#38901 (interstate)
Another person ("dgoldyn") was set to use it for a move from LA to FL but never came back to report:
http://www.movingscam.com/forum/viewtopic.php?t=3430 (interstate)
Somebody posted that BH Transfer gave him a very high estimate ($3000 above Gentle Giant and Blue Chip):
http://www.movingscam.com/forum/viewtopic.php?t=177 (interstate)
"Oct2006Move" reported in 10/06 that he was given a seriously lowball estimate and was pressured to put the additional cost for the additional weight on his credit card by the sales rep (Mike), who said "nothing could be done." He had not signed an addendum authorizing this and the driver did not protest until the goods were partly loaded on the truck, both of which are illegal. Also, he said that the BH Transfer loading crew stole $40 from his wallet:
http://www.movingscam.com/forum/viewtopic.php?t=10391 (apparently interstate)
"mogambo" posted in 6/07 that he had an excellent move to Colorado in 2003 that was booked by Barry Eisen at BH Transfer, but someone reported that Barry left the company in 2006:
http://www.movingscam.com/forum/viewtop ... 9742#89742 (interstate)

--Circle Moving & Storage, Inc. (Allied) in Long Beach.
This company has the website http://www.alliedagent.com/circlemoving and the phone 562-424-0451. As of 10/20/10 this company had an "A" rating with the BBB with no complaints over the last 36 months.
In 7/07 someone posted that Stevens Worldwide Van Lines was going to use it as an origin agent for his HHG shipment to the UK, and "Nancy" (works for NAVL in the area) commented that "Circle is an excellent agent, and does international shipping in large volumes. They are a long established company and active in the industry and van line.":
http://www.movingscam.com/forum/viewtopic.php?t=14283
However, "stromgald30" reported that she had a driver from Circle for her move from Houston to CA in 5/06 and he broke a sliding door mirror and then argued with her about it, although she was promptly reimbursed by Allied Van Lines:
http://www.movingscam.com/forum/viewtop ... 4176#94176 (interstate)

--Hilford Moving & Storage, Inc. (Allied) in Ventura.
This company has the phone 805-642-0221. As of 10/20/10 it was rated "A" by the Los Angeles area BBB and had 3 BBB complaints over the past 36 months.
A person working for Meathead Movers in Camarillo told a MovingScam moderator that its president, Sally Crain, is "a class act."
"Tartbird" (real name Pam) liked their estimator and posted that they did a very good job moving her large shipment into storage in 2005:
http://www.movingscam.com/forum/viewtopic.php?t=4296 (local)

--Stadler & Jensen Moving (Formerly Jensen Relocation) (Allied) in Lawndale.
This company with phone number 310-725-9151 and website www.jensenrelocation.com is rated an "A+" by the Los Angeles area BBB. As of 7/20/11 it had no BBB complaints over the preceding 36 months. "Nancy" (works for NAVL in CA) described it as an "excellent" company to get a quote from. As of 8/06 its overall quality score from the van line was 4.44 (in the "Excellent" range), with its hauling score especially high.
"Seismoguy" gave the company a rave review for a large, self-hauled move to Seattle in 8/06, singling out the sales rep Tom Caputo as well as the driver, Dan Sijer, and his crew for their excellent performance:
http://www.movingscam.com/forum/viewtopic.php?t=9805 (interstate)
"MeganHartman" reported that Jensen estimated and packed her things beautifully for a move to MD in 9/06, but on the way the Allied truck's brakes caught fire and most of her things were damaged and in her view, Allied did not settle the claim properly (note that this has nothing to do with Jensen):
http://www.movingscam.com/forum/viewtopic.php?t=10762 (interstate)
rozh1" got a quote from Jensen for her move to MI (although she went with another company) and praised the sales rep Thomas Caputo:
http://www.movingscam.com/forum/viewtop ... 897#105897
"thepragmatist" gave Jensen excellent marks for her small move to downtown Chicago in 6/08, praising both Tom (estimator) and the Allied driver, who unfortunately had to move her items into the residence by himself. Jensen and Beverly Hills Transfer (which she also liked) were the only two companies with a 1000-pound minimum as opposed to 2000 pounds:
http://www.movingscam.com/forum/viewtop ... 503#111503 (interstate)

--Lambert's Van and Storage (Allied) in Los Angeles.
This company's phone number is 310-652-1555. MovingScam moderators were unable to find a listing for the company with the Los Angeles area BBB (still true as of 10/20/10). Recommended by Bill Ortmann (owns an Allied agency in another state):
http://www.movingscam.com/forum/viewtop ... 7058#57058

Atlas Van Lines agents

--Ace Relocation Systems (Atlas) in Long Beach.
An industry expert said that Ace has a large hauling fleet. This company, Atlantic Relo, Nelson, Beltmann, and Crown are among the very few van line agents that have a (top) rating with the Los Angeles area BBB. As of 10/20/10 the company has an "A" rating and has had 2 complaints in the last 36 months . Ace Relocation in Long Beach won a quality award from the van line (Milton Hill Award) in 2004, 2005, 2006 and 2007. Among other things, this means that it had a "customer satisfaction" score of at least 4.10 out of 5.
We have a good report on a local move:
http://www.movingscam.com/forum/viewtop ... 7040#37040 (move within CA)
We also have a very good review by "charmcity" for a move to Baltimore:
http://www.movingscam.com/forum/viewtopic.php?t=5580 (interstate)
"carl65535" gave Ace an excellent report for a move to Portland, OR, in 7/08, praising especially the estimator Larry Buckle and the driver Jesus Sandoval and his helpers - there was no damage:
http://www.movingscam.com/forum/viewtopic.php?t=17222 (interstate)

--Gentle Giant Moving & Storage (Atlas) in Hawthorne.
Gentle Giant used to be rated "A" but has slipped to a "B" rating with the Los Angeles are BBB. As of 10/20/10 it appears to have worked its way back to an "A-" rating. The company had 3 complaints over the past 36 months.
It was praised by "Nancy" (works for a competitor).
One person ("Laurie") had a rather bad experience with them in 8/04 (delivery delay in the summer, but mainly communications problems with an employee named Patricia):
http://www.movingscam.com/forum/viewtopic.php?t=2253 (interstate)
"hollandmk" posted a similar complaint for her move to TX in 7/04--Gentle Giant held her things in its warehouse for 3 weeks because they couldn't get an Atlas truck. They did compensate her for the delay, but again, the main problem seems to have been Patricia and her communications style:
http://www.movingscam.com/forum/viewtopic.php?t=13667 (interstate)
"GDBaer" liked GG's estimator (Mike) although she ultimately didn't go with them:
http://www.movingscam.com/forum/viewtop ... 7386#17386
"gentlegiantSUCKS" posted a complaint in 3/07 alleging overcharging on a local move and rude treatment by the owner, Patrick Griffin:
http://www.movingscam.com/forum/viewtopic.php?t=13298 (local)

--NMS Moving Systems, Inc. (Atlas) in Simi Valley and Oxnard.
This company has the website www.nmsmoving.com and as of 10/20/10 it had an "A+" rating from the Los Angeles area BBB, with 0 complaints over the past 36 months. The branch in Oxnard won a quality award from the van line (Milton Hill Award) in 2005, 2006 and 2007 and the branch in Simi Valley won the same award in 2007. Among other things, this means that it had a "customer satisfaction" score of at least 4.10 out of 5.
"Samtastic" gave the branch in Simi Valley a rave review for a local move done on short notice in 7/06:
http://www.movingscam.com/forum/viewtopic.php?t=9128 (local)
"happymover" posted in 3/07 that NMS in Oxnard did an excellent job on his (self-hauled) move to NY State - the sales rep was John and the NMS driver was Steve:
http://www.movingscam.com/forum/viewtopic.php?t=13264 (interstate)
"TrojanGuy" posted in 4/07 that he was underwhelmed by the NMS rep, apparently from Simi Valley, and decided to go with Andy's Transfer instead:
http://www.movingscam.com/forum/viewtopic.php?t=13507

--Ortiz Bros. Moving & Storage (Atlas) in Los Angeles.
This company has the website www.ortizbros.com and the phone 323-221-3393 or 800-690-6683. As of 10/20/10 the BBB shows no listing for this company.
"Barbara Tenney" posted in 9/08 that they gave her a very high quote for a move and "Rick" (industry expert) explained that the company has decided not to compete on price but to rely on its reputation for high-quality service to the Hollywood elite:
http://www.movingscam.com/forum/viewtopic.php?t=17245

Bekins Van Lines agents

:alert:--Rebel Van Lines (Bekins) in Compton.
BE CAUTIOUS about using this company. It has the website www.rebelvanlines.com and as of 10/20/10 it had a "B-" (low) rating from the BBB, with 1 complaints over the past 36 months. It reportedly does a lot of international work. There is a complaint about its workers stealing stuff on RipoffReport - http://www.ripoffreport.com/reports/ripoff174095.htm

Graebel service centers

Graebel services Los Angeles through its location in Corona, CA.

Mayflower Transit agents

:alert:--American Relocation & Logistics, Inc. (Mayflower) in Santa Fe Springs.
BE CAUTIOUS about using this company, which has the website http://www.american-moving.com and the phone 800-381-4527. As of 10/20/10 it had an "A-" rating with the BBB and 8 complaints over the past 36 months. Some issues with the company are discussed on this thread:
http://www.movingscam.com/forum/viewtopic.php?t=13329

--Blue Chip Moving & Storage (Mayflower) in Hawthorne.
The company has the website www.bluechipmoving.com and the phone 800-464-1460. As of 10/20/10 this company had a BBB rating of an "A" with 3 complaints over the past 36 months, much improved from the 14 complaints that it had in 3/07. However, someone posted that it was a "CC" in July 2005 - http://www.movingscam.com/forum/viewtop ... 9597#39597
Another Mayflower agent reported that his company had experienced communications problems with Blue Chip and therefore had not used them as a destination agent recently. He also said that there seemed to be some claims issues reflected in the official Mayflower data, although not much information was available. In 2007, van line drivers told him that the company had declined dramatically in quality. Also, another person in the industry said that Blue Chip is located in a marginal area of Los Angeles (Crenshaw Blvd.) and he had observed the gate to its yard left open, which he felt was unwise from a security point of view.
There is a good review by "damfino" of a move from LA to Boston, singling out Blue Chip's estimator and the driver for praise:
http://www.movingscam.com/forum/viewtopic.php?t=2533 (interstate)
http://www.movingscam.com/forum/viewtop ... 3732#13732
There are also good comments by "patkhu" on Blue Chip's estimator for a move from LA to Austin, TX, although she moved with another company:
http://www.movingscam.com/forum/viewtop ... 0687#20687
"GDBaer" said she chose them for her move from LA to DC mostly because of their great estimator, Michael Sarro, but we have no final report:
http://www.movingscam.com/forum/viewtop ... 7386#17386 (interstate)
Just an interesting note: in the case of all three posters above, the estimator came up with a weight ending in -98 or -99.
"Butterfly" liked Blue Chip's estimator too, but ultimately went with Beverly Hills Transfer:
http://www.movingscam.com/forum/viewtop ... 7012#27012 (interstate)

--Coast Transfer & Storage (Mayflower) in Ventura.
As of 10/20/10 this company had an "A+" rating with the BBB with no complaints over the last 36 months.
In 8/09, moving professionals made good remarks about this company in this thread: http://www.movingscam.com/forum/viewtopic.php?t=18499

--Las Virgenes Van Lines (Mayflower) in Simi Valley.
As of 10/20/10 this company has an "A+" rating with the BBB with no complaints over the last 36 months.

--Worldwide Moving & Storage, Inc. (Mayflower) in Oxnard.
This company has the website www.wwmsinc.com and the phone 800- 303-9967. According to its website, it has been in business since 1957.
As of 10/20/10 it had an "A+" rating with the Los Angeles area BBB and no complaints over the past 36 months.

- California-Los Angeles listings continued in the next post -

CALIF-LOS ANGELES(Part 2)

Re: Summary of moving company reviews posted on MovingScam.c

Postby CALIF-LOS ANGELES(Part 2) » Thu Apr 27, 2006 1:41 pm

This is the link to this post - viewtopic.php?p=57573#57573

LOS ANGELES AREA (continued)

National Van Lines agents

--A Better Way to Move (National) in Los Angeles.
This company has the website http://www.abetterwaytomove.com and the phone 310-397-1222. As of 10/25/10 it had an "A" BBB rating with 1 complaint over the past 36 months.

North American Van Lines agents

--Alex Moving (North American) in Van Nuys and Oxnard (also in Santa Ana).
This is a large agent. Reportedly it went through organizational changes around 2004 that caused some mismanagement at that time. We have no reviews of these offices although there are a couple for the Santa Ana branch. Industry people say that there are a lot of people with limited English working there, which can create confusion at times. As of 10/25/10 this company had a BBB rating of an "A+" with no complaints over the last 36 months.

:thumbsup:--Andy's Transfer & Storage (North American) in Glendale.
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews as an origin agent on this website. Its website is http://www.andystransfer.com or http://www.andysmoving.com and its phone number is 818-249-2016 or 800-244-4520. The general manager is Patrick Longo. As of 10/25/10, Andy's had an "A+" rating with the BBB with 1 complaint over the past 36 months. It received a top quality award from the van line (Customer Choice award, which is based on customer surveys) in 2005, 2006, and 2007. It was also one of the companies mentioned to a MovingScam moderator as good to get a quote from when she called the California Moving and Storage Association anonymously to ask for recommendations, and it won the CMSA's Pinnacle Award in 2008.
Andy's was founded in 1921 by Dick Anderson, aka "Andy." It went through a series of owners until 1945, when Harry and Cres Kroening bought the business. Their son Joe Kroening and his wife Mary took over in the 1980s. Currently the company is transitioning to Joe and Mary's daughter Jill and her husband Patrick Longo as owners--the third generation of movers. As of 9/08 the estimators for Andy's were Kent Delaney, Ralph Myers, and Jim Smith. They work in territories. Kent has Glendale, Pasadena, Burbank and surrounding cities. Ralph has the Valencia area, the Simi Valley area, and the San Fernando Valley up to Burbank. Jim is the "traveler" - he has the Hollywood Hills, the entire West Side, and South Bay as well as parts of Los Angeles that are not covered by the other two estimators.
Andy's does about 500 self-hauled moves a year, of which about 200 are local and intrastate (within-CA) and about 300 are interstate. It self-hauls almost every shipment going 500 miles or less, which includes Arizona, Nevada, and all of CA. Andy's also books interstate shipments going farther than 500 miles, and most of these are hauled by other North American agents, although Andy's hauls shipments beyond 500 miles if they are large enough, typically 10,000 pounds or more. The company has 40 trucks, 8 of which are tractor-trailers and 2 of which are straight trucks that go interstate, which helps avoid the need for a shuttle.
Andy's was praised by "Mr B" (works for NAVL in another state) as follows:- "I can say as an ex driver for North American that Andy's has always been a topnotch agent.I was always happy to get help from there.The workers and the office staff really seemed on the ball. You get what you pay for." - viewtopic.php?p=67578#67578 "EastCoastMover" (a current driver for NAVL) posted as follows in 3/07:- "I've worked with joe [owner of Andy's] and his group of employees many times over the last 25 years and have never been dissapointed.":
viewtopic.php?p=84578#84578
We have a rave review by "JakeL" of a move from LA to NYC:
viewtopic.php?t=5749 (interstate)
We have a very good review by "latochi" of a move from LA to Chicago:
viewtopic.php?p=51252#51252 (interstate)
We also have an excellent report by "jedd" on his move from LA to Philadelphia:
viewtopic.php?p=51481#51481 (interstate)
We have a very good report by "la to portland" on a move to Portland, OR:
viewtopic.php?t=9312 (interstate)
And another person ("ajd") was set to move with them from CA to PA but never came back to report. This person chose them over Beverly Hills Transfer because Andy's was willing to give him a GNTE:
viewtopic.php?p=23661#23661 (interstate)
We also have a good review by "damfino" of a local move with Andy's:
viewtopic.php?p=13285#13285 (local)
"avchicago" posted that although there were problems with the hauling agent, Andy's did a good job as the booking/origin agent on a 7/06 shipment from Los Angeles to Chicago:
viewtopic.php?p=69504#69504 (interstate)
"AdamB" booked with Andy's for a move from Pasadena to Atlanta in 8/06 - he praised Andy's estimator (Kent) and loaders as "professional" but the NAVL driver and unloaders were unsatisfactory - he had damage to a table and the residence walls at destination:
viewtopic.php?t=9039
viewtopic.php?t=9992 (interstate)
"fifi" posted a mixed report on a move to OR in 5/06 - she was very happy with the packing crew and the estimator (Ralph), who even came to her home on the day of the move to make sure that the loading went well, but there were some glitches on the delivery end:
viewtopic.php?t=10569 (interstate)
"jputman" (Joanna) was set to go with Andy's for a move to CO in 8/06, praising its estimator Jim Smith as "very professional and thorough," but never came back to report:
viewtopic.php?p=67397#67397
In 12/06, "Iroxv" praised Andy's estimator, Kent Delaney, for his comfortable manner and helpful moving tips, but ultimately went with Delancey Street because its quote was less:
viewtopic.php?t=10751 (local)
"No Longer Confused in LA" moved to AZ in 12/06 and gave a rave review to Andy's. Jim Smith was the estimator and his weight estimate, though more than 4,000 pounds higher than the one provided by the dubious company Fragile Van Lines, was right on. Tim Trotter was the driver from NAVL and his helper Tom rode with him to AZ - both were excellent. "Most efficient, stress-free move we've ever had. . . . If you're moving to or from the SoCal area, look no further. Give yourself a few days of leeway so you can get Tim and Tom -- you'll be happy you did.":
viewtopic.php?p=77324#77324 (interstate)
"hoihoi8" posted an excellent report about Andy's for a move to Seattle in 3/07 with Jim Smith as his estimator - "They are up front, no hidden fees, honest, and willing to go above and beyond their basic service without charging extra. Highly endorsed.":
viewtopic.php?t=13254 (interstate)
"joyful17" chose Andy's for her move to Montreal in 5/07, praising the estimator Kent Delaney for his thoroughness and patience. In 6/07, posting as "joyful18" (real name Joy), she reported that Andy's was excellent as the origin agent for her 20,000-pound shipment and that Gengiz Avci of Westmount Movers in Montreal was the driver and he was also great:
viewtopic.php?t=13419
viewtopic.php?t=14111 (origin agent for move to Canada)
"alohast" reported in 4/07 that when she had to change the delivery date on a move to DC, the office staff was unhelpful although the sales rep and loaders were good:
viewtopic.php?t=13545 (interstate)
"topher" moving to San Antonio went with Andy's after negotiating its quote down to only $100 more than Flat Rate's $3600. He purchased ample valuation coverage and the van line (which hauled the shipment) compensated the customer for damage that occurred during the move. The customer posted in 5/07 that the estimator was prompt and thorough and he would recommend Andy's highly for local moves:
viewtopic.php?t=13768 (interstate)
"L." gave Andy's a rave review for a local apartment move in 8/07, saying that its crew members--Pablo (leader), Mario, Cipriano, and Andy H.--were friendly, careful, and extremely fast, and the final cost was $120 less than the estimate, which was done by Jim Smith:
viewtopic.php?t=14713 (local)
“Beachguy” gave Andy’s a rave review for an intrastate move from LA to San Francisco in 2/08. He was considering using Delancey Street, but Andy’s was able to do the move without loading and unloading onto 2 trucks:
viewtopic.php?t=15624 (intrastate)
"rozh1" got a quote from Andy's for her move to MI in 1/08 (although she went with another company) and praised the sales rep Jim Smith--Jim gave me a lot of great information. I can only say good things about him.":
viewtopic.php?p=105897#105897
"1qwerty" posted in 6/08 that Andy's estimator Ralph gave her a quote on her move to Santa Fe and he seemed "extraordinarily professional, experienced, and trustworthy," although we don't know what company she chose:
viewtopic.php?t=16617
"martyreed" posted a rave review of Andy's in 9/08 for a move from Los Angeles to Sacramento, praising the estimator (Jim Smith), Janet in the office, and especially "Tim, Chris, Tom and the crew who moved us - [they] were outstanding. They moved all of our stuff down a very narrow flight of stairs without a single mark. I . . . would recommend this company without reservation. I want to extend a special thanks to Tim who runs a very tight ship and takes real pride in his job.":
viewtopic.php?p=117943#117943 (within-CA)
Andy's reviews are continued on this thread - viewtopic.php?t=17124

--Beltmann Group (North American) in City of Industry.
Beltmann has many locations in the U.S. It is reportedly the largest agent moving household goods in the NAVL system. We have hardly any information on this branch. Although it has an "A+" rating from the BBB, with 1 complaint in the past 36 months as of 10/25/10, industry people seem to think that there are better choices in Los Angeles. A couple of drivers made bad comments about it on a drivers' messageboard in 1/07:
http://householddrivers.com/PHP-Nuke/mo ... opic&t=391

Stevens Worldwide agents

--Agosti's Moving and Storage (Stevens) in Northridge CA.
This company has the phone number 818-773-6683and is located at 19338 Londelius St., Northridge Ca 91324. It reportedly tried to book an intrastate move while its CPUC license was suspended:
viewtopic.php?t=9572
However, it was properly licensed as of 11/07 and had an "A+" rating with the BBB with 1 complaints over the last 36 months as of 10/25/10.

United Van Lines agents

--Barrett Moving & Storage (United) in Thousand Oaks/Newbury Park.
This company is said to have bought out Award Moving & Storage, which at last report had a "CCC" rating with the Los Angeles area BBB as of 11/07. Mentioned but little information. As of 10/25/10 the BBB does not have a page listing for Barrett Moving & Storage.

--Gemini Moving Specialists (United) in North Hollywood and Ventura.
As of 10/25/10 this company with website http://www.geminimoving.com had an "A-" rating with the BBB and 1 complaints over the past 36 months. Gemini also has an office in San Diego and "BigLeeCalif" posted that his company (Chipman United in Concord) used Gemini when it needed services in San Diego, a good sign:
viewtopic.php?p=62528#62528
We have a very good review by "patkhu" (Lisa) for a move with Gemini from LA to Austin, TX:
viewtopic.php?t=2699 (interstate)
Also, "mdoats" posted a very good review of Gemini for a move from LA to South FL, singling out the long-haul driver from United, Jonathan, for praise:
viewtopic.php?t=4474 (interstate)
We also have good comments about the Gemini sales rep (Cletis Harris) by a person ("Mickey") who was going to move with them, but she never came back with a final report:
viewtopic.php?t=575 (interstate)
And there is a so-so preliminary review of a move including a baby grand piano from Santa Clarita to the Seattle area, mentioning communications problems:
viewtopic.php?t=5348 (interstate)
Another person ("hkornfeld") was leaning toward Gemini in Ventura for an interstate move from Ventura to VA but never came back to report. He said that a sales rep for another company told him that Gemini's Ventura warehouse looked like "a disaster zone":
viewtopic.php?t=2416 (interstate)
"anamika" posting in 6/07 reported a good move to TN with Gemini in summer 2006--the cost was $2900 for 2500 pounds, full-pack with 10 days' storage:
viewtopic.php?p=89201#89201 (interstate with storage)
Someone sent a MovingScam moderator a Private Message in 6/07 telling of his excellent full-pack move with Gemini to NYC--there was no damage and the United Van Lines driver, Jeff Lukas, was outstanding:
viewtopic.php?t=13945 (interstate)
"rozh1" got a quote from Gemini for her move to MI in 1/08 (although she went with Escanaba, another United agent, to book the move). She said that the sales rep was cursory and gave her an estimate that was 2000 pounds higher than the actual weight of the shipment. However, Gemini did a good job as the origin agent:
viewtopic.php?p=105897#105897 (origin agent)

--King Relocation Services (United) in Santa Fe Springs.
This company with website http://www.kingrelocation.com has the phone 800-854-3679. As of 10/25/10 it had an "A-" rating with BBB and 5 complaints over the past 36 months.
"onlythrugrace1" gave King a rave review for his move to southern IL in 2004--the driver was from United Van Lines:
viewtopic.php?t=2967
"moveman" (works for another United agent) posted in the same thread that King was a great agent.
Someone posted later in the thread (July 2006) that King's estimator was "very professional."
"jaderae" posted in 8/06 that she contacted King about a small move to TX and King just wanted to give her an estimate over the phone. The estimator (Steve) finally did come out but gave her things only a cursory look and she went with Berger Fullerton:
viewtopic.php?p=69740#69740

--McCollister's Transportation Group (United) in Fontana.
This company originally had only a "CCC" rating (just below B) with the Los Angeles area BBB, but it's unclear why since the record shows no complaints about it. (As of 10/25/10 its rating had been changed to "A-" and it was showing no complaints over the past 36 months.) We don't have much information but an industry expert said that McCollister's has a large hauling fleet:
viewtopic.php?p=45385#45385

--S&M Moving Systems (United) in Santa Fe Springs. (Also in Fremont and in Albuquerque and Phoenix [HQ].)
This company has the website http://www.smmoving.com and the phone 562-567-2100. As of 10/25/10 this company had an "A" rating with the BBB with 3 complaints over the past 36 months. It is spoken highly of by industry professionals. One person posted that the company didn't return her calls asking for an estimate to be scheduled.
"dr_jay" gave S&M a rave review for his (company-paid) move from the Bay Area to Los Angeles in 8/07, saying that although the cost was high ($3800 for a 1BR including packing and shuttle), they were extremely thorough and communication was excellent:
viewtopic.php?t=14751 (within CA)

--Suddath Relocation Systems (United) in La Mirada.
As of 10/25/10 this office of Suddath had an "A" rating with the BBB and 4 complaints over the past 36 months. Suddath is one of United Van Lines' largest agents with many locations throughout the U.S., especially in Florida. An industry expert said that Suddath has a large hauling fleet:
viewtopic.php?p=45385#45385
"bigwormie" gave this office an excellent review for his move to NC in 11/06 - "By FAR the best experience I have ever had with a moving company." Communication was great, delivery was in only a week, and the price was right ($9350 for 13,500 pounds including packing):
viewtopic.php?t=10749 (interstate)
"hbdumpling" gave Suddath La Mirada a very good review for a move to NYC in 6/07 - the only problem was that a box was temporarily lost on the NYC end, but they found it even though she had not marked it off as missing on delivery day. The Suddath La Mirada sales rep was very helpful throughout:
viewtopic.php?t=14377 (interstate)
"Headingeast" gave Suddath a glowing report for his move across country on 9/14/11:
viewtopic.php?t=20995

Wheaton Van Lines agents

--Aaron's Full Service Moving & Storage (dba Micor Transportation Group, Inc.) (Wheaton) in Van Nuys.
This company has the phone number 818-989-9953 or 800-989-9953. It has the DBA Micor Transportation Group (MC #424959). Under that name it has an "A" rating with the BBB with 1 complaint over the past 36 months as of 10/25/10.
"daisy88" told a MovingScam moderator in a PM that she had decided to go with them for a move to MA - she praised their estimator Leo and owner Corky for being up-front and helpful:
viewtopic.php?t=8580 (interstate)

--Sheeler Moving and Storage, Inc. (Wheaton) in Ventura.
This company has the website http://www.sheelermoving.com and the phone 805-658-1943. As of 10/25/10 it has an "A+" rating from the BBB with no complaints over the past 36 months.

Independent moving companies

--ABC Moving Systems (dba ABC Office Moving Systems) (independent) in Canoga Park.
As of 10/25/10 this company had an "A" rating from the BBB with 3 complaints over the past 36 months. It was praised by "Don't Shoot" (works for an Allied agent in LA, but used to work for them) as doing a high-quality job and having long-term employees. It is licensed for local and within-CA only:
viewtopic.php?t=6969
"Nancy" (works for a competitor in the LA area) praised ABC as follows: "They are an excellent moving company for local moves and usually right on for their quotes.":
viewtopic.php?p=83582#83582
"stromgald30" posted in 7/07 that she got a quote from ABC for her move from Los Angeles to San Francisco but ABC was only booking the move--Blue Chip Mayflower was going to perform it:
viewtopic.php?p=94230#94230

:thumbsup:--Delancey Street Movers-Los Angeles (independent) in Montebello.
A VERY GOOD PERFORMER with at least 5 good reviews and no bad reviews on this website. The parent company, the Delancey Street Foundation, has an "A+" rating with the BBB with no complaints over the last 36 months. Background, contact information, and multiple rave reviews are on its review thread:
viewtopic.php?t=2377

--Elephant Moving Company (independent) in Los Angeles.
This company has the website http://www.elephantmoving.com and the phone 310-815-8304. As of 10/25/10 it had a BBB rating of an "A-" with 1 complaint over the past 36 months. It seems not to be a member of the CMSA and not to be licensed to move people interstate, although its website says it has Cal-T license 142285. It is not registered as a CA corporation under the name Elephant Moving Company although it is probably registered under some different legal name. No further information.

--Farley Brothers of Lancaster, Inc. (independent) in Lancaster.
This company has the phone 661) 948-4541. As of 10/25/10 it had an "A-" rating from the BBB and no complaints over the past 36 months.
"tartbird" (real name Pam) gave them a very good review for her large move from storage to a residence in 2005:
viewtopic.php?t=4296 (local)

--Flat Rate Moving Company (independent) in Santa Monica.
This company is a division of Flat Rate Moving in Manhattan. See the discussion of Flat Rate under "New York City” for more information.
"petitesyrah" posted a good review of his move with Flat Rate to NYC, but noted that Flat Rate subcontracts to California-New York Express, a company that has bad comments on this website and elsewhere:
viewtopic.php?p=64338#64338 (interstate)
"No Longer Confused in LA" posted that Flat Rate gave him an estimate based on cubic feet for his move to AZ in 12/06--he went with Andy's Transfer and was pleased:
viewtopic.php?p=77480#77480 (interstate)

--Friendly Student Movers LLC (independent) in Hollywood (apparently also in San Diego).
This company has the website http://www.friendlystudentmovers.com and the phone 323-463-4355. Like the typical small company on http://www.eMove.com, as of 5/07 it appears not to be licensed or insured:
http://www.cpuc.ca.gov/tmis/det_MTR0190353.htm
"Veronykah" (real name Gwen) found it on Craigslist and gave it a rave review for unloading her ABF ReloCube in Long Beach and for charging very little:
viewtopic.php?t=13587 (unloading help)

--Lindemans Professional Movers (independent) in Long Beach.
This company has the website http://www.lindemansmovers.com and the phone 562-422-5707. As of 10/25/10 it had an "A" rating with the BBB and 2 complaints over the past 36 months.
"markymark" posted in 8/07 that he had used them twice for local moves and they were "fantastic" and "very affordable"--even rescuing him from a scam-type situation on one occasion:
viewtopic.php?p=95276#95276 (two local moves)
"meydele" chose Lindemans to pack and load her Broadway Express truck going to NJ with a large shipment in 3/08. Initially she felt that they had overcharged her since they took much longer than expected to load and she was also concerned about reported damage:
viewtopic.php?t=15775
viewtopic.php?t=15890 (packing and loading help)
However, she later told a MovingScam moderator in a PM that their $2000 charge wasn't unreasonable since they had had to do a lot of the packing as well as loading. In 8/08 the owners of Lindemans came on the messageboard to confirm this and to give their side of the story. They said that in the 13 years they had been in business they had not had any claims filed for insurance.

--Lucky Moving, Inc. (independent) in City of Industry (also has a branch in NJ).
This company has the website http://www.luckymoving.com and MC #282688. As of 10/25/07 it had an “A+” rating and no complaints with the BBB over the past 36 months. See the following thread for a discussion, including links to other threads:
viewtopic.php?t=13573

:thumbsup:--Meathead Movers (independent) in San Luis Obispo and Camarillo.
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews on this website. (See under "Central California" above for many excellent reviews besides the ones listed below.) Its website at http://www.meatheadmovers.com says that it can service Los Angeles and Ventura Counties. As of 10/25/10 this company had a BBB rating of an "A" with 1 complaint over the last 36 months.
"klh" posted a rave review of Meathead for his local move in Thousand Oaks, CA in 5/08--"a class A outfit . . . professional, well-trained, friendly, and competent to a T": viewtopic.php?t=16977 (local)
"jfriedman" (real name Jim Friedman), manager of Hollywood Storage Center in Thousand Oaks, praised Meathead highly for its services to him in a review posted in 8/08: viewtopic.php?t=17047 (local)
"LaGeek" posted a rave review of Meathead (singling out Tyler and Richie) for a local move in 8/09: viewtopic.php?t=18481 (local)
"bonnwerl" praised Meathead to the skies for good communication and great performance on a complicated move in 3/11: viewtopic.php?t=20208 (local)

--NorthStar Moving Corporation (independent) in Chatsworth.
This company has the website http://www.northstarmoving.com and the phone 800-275-7767. As of 10/25/10 it had 15 BBB complaints over the past 36 months and the owner was listed as Ram Katalan. It has no interstate licensing authority (MC#) of its own - it uses the MC number of Moishe's in NYC. It bills itself as the West Coast agent for Moishe's, which may mean that it books moves as backhaul for Moishe's vans.

--Sterling Van Lines (independent) in Los Angeles/Bell.
As of 10/25/10 this company had an "A-" rating with the BBB and 8 complaints over the past 36 months. It has MC #290939 and website http://www.sterlingvanlines.com and should not be confused with the FL company.
Sterling in LA specializes in small moves going into and out of CA. "Nancy" (works for a NAVL agent) has referred people with small shipments to the company and has said good things about it. She said that it sometimes brokers shipments out rather than hauling them itself. On interstate moves, it's probable that people's goods would be held in Sterling's warehouse until they had enough for a full trailer and transit times could be rather long, but this can be good for people who don't need their things right away. Pickup and delivery dates could be unpredictable.
Judging from posts here, Sterling frequently gives over-the-phone quotes based on an item list supplied by the customer or a weight estimate by another moving company. In reviews here, people have spoken favorably of Doug (sales) and Tony (dispatcher) at the company, and of the drivers.
No one else said this, but "kim" posted that Sterling required a 25% nonrefundable deposit to book a date and told her that they charge by "dimensional weight" rather than actual weight (dimensional weight is variously defined but it includes consideration of volume):
viewtopic.php?p=1913#1913
Someone posting as "moving soon" remarked that Sterling said they would charge by dimensional weight for his interstate shipment, and he told a MovingScam moderator later in a Private Message that Sterling eventually dropped him when he started asking them a lot of questions (he went with Ship Smart instead):
viewtopic.php?p=33295#33295
Someone else ("jen74") posted that Sterling was going to charge her about 40% extra for a definite pickup date on a very small shipment from DE to LA. It seemed as if she was going to go with them (she said they were much more responsive than ShipSmart) but she never came back with a final report:
viewtopic.php?t=3456
We have a very good review by "nowhere" of a within-CA move from LA to San Jose:
viewtopic.php?t=2306 (within CA)
We also have a very good review by "cathie" on a CA to MD shipment. It took three weeks to cross the country but she didn't mind:
viewtopic.php?p=33614 (end of thread)
We have a good preliminary report on a small move from LA to DC by "LA to DC" which was given to me in a Private Message. This is his initial post:
viewtopic.php?t=2053 (interstate)
There is a very good review by "Palo Alto" of a move within CA but it lacks detail and therefore is somewhat unconvincing:
viewtopic.php?t=6295 (within CA)
We have a basically good review by "janet" on a move from the LA area to Michigan, although transit time was very long and there was a lot of misunderstanding about when the delivery would take place:
viewtopic.php?t=5419 (interstate)
There is a review of a move by "memcnult" complaining that the shipment took two months to go from CO to San Francisco. It was on a truck rambling around the East Coast for weeks (viewtopic.php?p=39968#39968 ). The poster states that the company is somewhat disorganized and maybe a bit incompetent, and says that someone commented that East to West moves may be more of a problem than the reverse:
viewtopic.php?t=5457 (interstate)
Another person ("dgoldyn") had Sterling cancel on him at the last minute, but they did find another company, Beverly Hills Transfer, to pick him up for a move from LA to FL:
viewtopic.php?t=3430 (interstate)
“zantiton” posted a rave review of Sterling in 12/07 on a move to Sacramento that included 1.5 months of storage:
viewtopic.php?t=15237 (intrastate)

--Unique Movers (independent) in Camarillo.
This company has the website http://www.uniquemover.com and the phone 805-389-1577. As of 10/25/10 it had an "A" rating from the BBB with 2 complaints over the past 36 months.

--Unique Movers (independent) in Newport Beach
This company has the website https://www.thestudentmovers.com/ and the phone 877-336-6838. As of 7/13/16 this company has a BBB rating of an "A" with 5 complaints in the last 3 years. We have no further information or reviews of this company.


INLAND EMPIRE

Allied Van Lines agents

--Canyon City Transfer (Allied) in Redlands.
As of 10/25/10 this company had an "A-" rating with the BBB with 0 complaints during the past 36 months. As of 9/06 it had an overall quality score from the van line of 4.48 out of 5 ("excellent").
"Katari" decided to go with them for a move to Long Island after they gave her a TPG quote but unfortunately after generating 5 pages of discussion she never came back to tell us how the move went:
viewtopic.php?t=4909

--Inland Empire Relocation Service (Allied) in Ontario.
This company has the phone 909-390-3260. As of 11/07 they have an “F” rating with the BBB with 7 complaints in the past 36 months. This seems ot have improved as of 10/25/10 they now have an "A" rating with the BBB with 2 complaints over the last 36 months. Mentioned but little information.

Atlas Van Lines agents

--Cardinal Van & Storage (Atlas) in Twentynine Palms.
This company has the website http://www.atlasvanlines.com/movers/cal ... d-storage/ and the phone 800-755-3264 or 760-367-7529. The BBB does not have a listing for this company.

--Eastern Van Lines (Atlas) in Irwindale.
This company has the website http://www.easternvanlines.com and the phone 626-969-4292 or 800-322-3035. As of 11/07 they had a “B” rating with the BBB with 1 complaint in the past 36 months. By 10/25/10 this fell to a "C+" with 1 complaint over the last 36 months. The BBB maintains that this company's response did not address the complaintants allogations. No further explanation for the rating drop mentioned on the BBB listing. Mentioned but little information.

Graebel service centers

—Graebel/Los Angeles Movers in Corona.
This location services Orange, Los Angeles, and San Diego counties and goes as far north as Bakersfield. As of 10/25/10 they had a “A” rating with the BBB with 1 complaint in the past 36 months.

National Van Lines agents

--Sav On Moving & Storage (National; possibly also Arpin) in Corona. (Also in San Diego.)
This company has the website http://www.savonmoving.com and the phone 951-371-8870, 714-258-7030 or 800-675-2956. Note that its website says it is a National agent but one of its reps told a customer that it was an Arpin agent, and indeed a branch in San Diego is an Arpin agent. As of 12/10 the Corona branch had an "A+" BBB rating with 1 complaint over the past 36 months.
"Priime" posted in 12/10 that a sales rep who came to do his estimate for an interstate move was "very very professional": viewtopic.php?p=136336#136336

:alert:--Southern Cal Moving and Storage (National) in Corona.
BE CAUTIOUS about using this company, which has the website http://www.southerncalmoving.com and the phone 951- 520-8800 or 800-475-5427. Unfortunately, it first came to our attention when one of its sales reps, Jim or James Fox, posted a fake review praising the company in 10/06 and failed to take it down when asked to do so: viewtopic.php?t=10360 As of 12/10 it had an "F" BBB rating for failing to respond to a complaint. Do not confuse this company with Southern California Moving Company, an independent company in Temecula run by Albert Davis. Southern Cal Moving is run by Gary Ratliff and is properly licensed for in-state moves: http://www.cpuc.ca.gov/tmis/det_MTR0189425.htm

North American Van Lines agents

--Burgess (North American) in Riverside.
As of 10/25/10 this company had an "A-" rating with the BBB with 1 complaint over the past 36 months. Industry people have said that it is small and old fashioned in the sense of not wanting to give GNTEs. However, it is high quality and especially good for local moves. It received a quality award from the van line (Customer Choice award) in 2005.
"Katari" looked at them for a move to Long Island but ultimately decided to go with Canyon City when Burgess would not give her a GNTE (perhaps because she was shipping only some of her household items):
viewtopic.php?t=4909

United Van Lines agents

--Crown Worldwide Moving & Storage (United) in Ontario (also has a branch in San Leandro in Northern CA).
This branch of Crown Worldwide has an "A+" rating with the BBB as of 10/25/10 and has no complaints within the last 36 months. We have no reviews but Crown Worldwide with website http://www.crownwms.com (sometimes called CMS) has 500 agents in the U.S. and people in the industry speak very highly of it. The branch in San Leandro was one of six companies recommended to people in the Bay Area by the California Moving and Storage Association (CMSA).
"hardatwork" (international moving expert) posted that this company is excellent, saying that it "started out as Dean Worldwide here in the US many years ago, owned by a woman. Her brother owned Crown Pacific in Asia. A few years back brother bought out sister and as the Crown Pacific was well established throughout the world they changed the name to Crown. As they now own moving companies around the world they now call themselves Crown Worldwide.":
viewtopic.php?p=62333#62333

:thumbsup:--Golden Eagle Moving Services (United) in Upland.
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews as an origin agent on this website. As of 10/25/10 this company had an "A" rating with the BBB with 1 complaint over the past 36 months. Its website is http://www.goldeneaglemoving.com and its phone is 800-328-4367. It has won various quality awards from the van line. "az ops man" (working for Sullivan Mayflower in Phoenix) posted in 3/07 that he had dealt with the company for 12 years and "Golden Eagle is a top notch outfit and the owners Tom and Bob Johnson are both great people.":
viewtopic.php?p=84488#84488
"Nancy" (works for a competitor) posted that Golden Eagle is "great, highly reputable":
viewtopic.php?p=88763#88763
"Moving to Chicago" used it as a booking/origin agent on a "flawless" move from Los Angeles to Chicago in 11/04. Andrews Moving & Storage in Cleveland was the actual hauling agent and the poster also gives Andrews a rave report:
viewtopic.php?t=3060 (interstate)
There is a rave review by "Guest2006" of Golden Eagle for an East Coast to West Coast move (how that happened is unclear, but this may be the same couple raved about by "Erich" below):
viewtopic.php?p=50219#50219
Someone posting as "cmpeter" said he had used Golden Eagle successfully for a local move and was going to use the company again for another such move:
viewtopic.php?t=3385 (local move)
Someone posting as "moving in Rancho" gave it a good review for a local move in 2001:
viewtopic.php?p=52688#52688 (local move)
"Erich" gave the company an outstanding review for a move from CA to North Carolina, praising the owner (Bob Johnson) for being so accessible, the move coordinator (Chris Macias), the estimator (Aaron Robilotto) for estimating the weight within 500 pounds on an 8000-pound shipment, and the drivers (a married couple, Paul and Carrie):
viewtopic.php?p=55930#55930 (interstate)
"jdh" (real name Josh) moving to OH posted a rave review of Golden Eagle in 6/07, mentioning their reasonable price and professionalism. He especially praised the estimator (who got the weight right within 150 pounds!), the move coordinator Chris, and the great owner-operator driver Gerald and his helper Duke:
viewtopic.php?t=13958 (interstate)
"a4adam" (real name Adam) gave Golden Eagle an excellent review for two within-state moves, one in 2002 and the other in 2005:
viewtopic.php?p=96359#96359 (two within-CA moves)
"makjvr" (real name John Rank) posted a rave review of his large move to Idaho in 9/07, praising the sales rep Doug Sholten, the move coordinator Stacey Krieger, the driver Victor Munoz, and the helpers Nick Jaloma (lead helper), Ralph Ochoa, Fabian Garcia and Mark Howard (in CA) and Bobby Rockefeller and Duane Swanson (in Idaho). All were "excellent":
viewtopic.php?t=14902 (interstate)

--Merit Moving Systems (United) in Temecula.
Not much information although industry people have spoken highly of Merit in Orange County. As of 10/25/10 it had an "A+" rating from the BBB with 0 complaints over the past 36 months.
"Katari" got a GNTE quote from them for a move to Long Island but ultimately went with Canyon City:
viewtopic.php?t=4909

Wheaton Van Lines agents

:alert:--The People Movers, Inc. (Wheaton) in Duarte (formerly in Ontario).
BE CAUTIOUS about using this company, which has the website http://www.thepeoplemovers.com and the phone 909-596-2899. As of 10/25/10 it had an "A+" rating with the BBB and 0 complaints over the past 36 months:
"Lorrie Ann" posted a serious complaint about People Movers in 9/06 alleging major theft, bad damage, and denial of her very large claim on a within-state move. She said she called the police and they found pot on one of the workers and arrested him:
viewtopic.php?t=10031 (within-CA)

Independent moving companies

--Curtis Movers, Inc. (independent) in Ontario.
This company with MC #254755 has the phone 909-980-2777 and someone posted that it used to be an Atlas agent. As of 11/07 it had an "A+" rating and no BBB complaints for the past 36 months but is not licensed for interstate moves.
"CaliforniaJasper" gave Curtis Movers a rave review for his own 11/07 local move and posted that he was going to start working for them:
viewtopic.php?t=15106 (local)

:alert:--Southern California Moving Company (independent) in Temecula.
BE CAUTIOUS about using this company, which is run by Albert Davis and has the website http://www.socalmove.com. Do not confuse it with the National Van lines agent Southern Cal Moving Company in Corona. As of 10/25/10, Southern California Moving Company had a "D" rating from the BBB and 10 complaints over the past 36 months. Of these, 1 complaint wend unanswered.
As of 10/06 its CPUC listing showed a suspended license, but as of 11/07 the license is active:
http://www.cpuc.ca.gov/tmis/det_MTR0172577.htm

CALIF - SOUTHERN (Part 1)

Re: Summary of moving company reviews posted on MovingScam.c

Postby CALIF - SOUTHERN (Part 1) » Thu Apr 27, 2006 1:42 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7574#57574

In California, the Public Utilities Commission (PUC) can be contacted about a moving company but it only verifies whether a company is licensed. This is its website where you can look up companies alphabetically - http://www.cpuc.ca.gov/static/transportation/movers.htm The California Moving and Storage Association (CMSA) at www.thecmsa.org may have additional information and may even make recommendations as described below. But neither organization has the complaint records that the Federal Goverment sites like the DOT and the FMCSA have. Steve Weitekamp is the CMSA president and he can be reached at 714-236-2060 or 800-672-1415.

ORANGE COUNTY

Allied Van Lines agents

--Berger Transfer & Storage (Allied) in Fullerton.
Berger is the largest Allied agent with many locations throughout the U.S. We don't have much information on this office, but an industry expert said that Berger has a large hauling fleet. As of 10/26/10 Berger Transfer in Fullerton had an "A-" rating with the BBB with 3 complaints. As of 1/06 its overall internal quality score from the van line wasn't quite as high - 4.38 - as those of the other Allied agents Schick in Tustin (4.52) and Beverly Hills Transfer in Gardena (4.40):
http://www.movingscam.com/forum/viewtop ... 0089#50089
Jensen Allied in Lawndale also had a higher score than Berger as of 8/06 (4.44 out of 5). As of 9/06 Berger Fullerton's score had improved to 4.42, in the "excellent" range.
"jade rae" posted an excellent review of Berger Fullerton and the Allied driver Raul for her move to TX in 10/06. She said the estimators from Ace Relo and King Relocation were less impressive:
http://www.movingscam.com/forum/viewtop ... 5&start=15 (interstate)

--Schick Moving & Storage (Allied) in Tustin.
As of 10/26/10 this company had an "A-" rating with the BBB with 1 complaints during the past 36 months. It had an "excellent" overall internal quality score from the van line (4.52 out of 5) and there were good comments by "PMueller," an Allied sales rep:
http://www.movingscam.com/forum/viewtop ... 0089#50089
A United sales rep ("Ken" in MA) also made positive remarks about Allied's international division, although he wasn't sure whether Schick uses it (probably it does):
http://www.movingscam.com/forum/viewtop ... =9681#9681

Atlas Van Lines agents

--Ace World-Wide Moving & Storage (Atlas) in Garden Grove.
This company won a quality award from the van line in 2007 (Milton Hill Award).

--Alexander's Mobility Services (also called Alexander's Moving & Storage) (Atlas) in Tustin.
As of 10/26/10 this company has an "A" rating with the BBB with 2 complaints over the last 36 months. We don't have much information but an industry expert said that Alexander's has a large hauling fleet. See the remarks on Alexander's under the Bay Area section. The Tustin branch won a quality award from the van line (Milton Hill Award) in 2004, 2005, 2006, and 2007. Among other things, this means that it had a "customer satisfaction" score of at least 4.10 out of 5.

--Atlantic Relocation Systems (Atlas; used to be North American) in Anaheim.
As of 10/26/10 this company has an "A" rating with the BBB and 2 complaints over the last 36 months. This office of Atlantic Relo got a quality award from the van line in 2004, 2005, and 2007 (Milton Hill Award), a very good sign. "Nancy" (works for North American Van Lines) said that they focus on office moving.
"kristalou" gave this branch of Atlantic Relo an excellent review for her move to San Luis Obispo in 10/07--they adjusted the schedule so delivery was the next day:
http://www.movingscam.com/forum/viewtopic.php?t=14950 (within-CA)

Graebel service centers

Graebel services Orange County through its location in Corona, CA.

Mayflower Transit agents

--American Relocation & Logistics, Inc. (Mayflower) in Santa Fe Springs. (Technically this is in Los Angeles County.)
This company has the website http://www.american-moving.com and the phone 800-381-4527. As of 10/26/10 it had a "A-" rating with the BBB and 8 complaints over the past 36 months. Some issues with the company are discussed on this thread:
http://www.movingscam.com/forum/viewtopic.php?t=13329

--Penn Van and Storage (Mayflower) in Santa Ana.
As of 10/26/10, this company had an "A-" rating with the BBB with no complaints over the past 36 months. "pinkrancher" (now living in TX but worked as a sales rep for various companies in Orange County for many years) posted that "Penn Mayflower has been in Santa Ana since at least the 1950's, they were located on penn way at 5frwy and 17th street. They have always been primarily a commercial office moving company." He said that he preferred to use O'Neil (United):
http://www.movingscam.com/forum/viewtop ... 2252#32252 (local)
In 3/06 "Charles" added that "I just had Penn-Mayflower move my small office across town. They gave us the lowest bid (of 3 bids requested) and did the work better and faster than my very picky office manager thought possible. I knew of them because they have been moving family goods for over 10 years now, with never a problem and never a surprise (other than pleasant ones.)":
http://www.movingscam.com/forum/viewtop ... 3507#53507 (local)
"goincrazy" gave Penn a rave review for his move to OR in 8/07--"absolutely awesome . . . fairly priced . . . great service":
http://www.movingscam.com/forum/viewtopic.php?t=15356 (interstate)

North American Van Lines agents

--Alex Moving (North American) in Santa Ana (also in Oxnard and Venture).
This is a large agent. As of 10/26/10 the company had an "A" rating with the BBB with 2 complaints over the past 36 months. Reportedly it went through some organizational changes around 2004 that caused mismanagement for a while. People posting here report that it gives low estimates. Industry people say that there are a lot of people with limited English working there, which can create confusion at times.
"x-countrymove" (real name Patti) had a bad experience with Alex in 2004. She was given an apparently lowball Nonbinding estimate for her shipment to FL and her weight came in more than 5000 pounds above the estimate, resulting in a cost significantly above what she expected. However, after she protested, North American Van Lines rescinded the excess charges so that she ended up paying only 110% of the Nonbinding estimate. In other words, the van line went "above and beyond" to make up for the Alex salesperson's inaccurate estimate:
http://www.movingscam.com/forum/viewtopic.php?t=1538 (interstate)
"stemsla" reported in 3/08 that her move to KY was disrupted by a driver quitting and communication with the company wasn't very good, but her things were delivered within the spread:
http://www.movingscam.com/forum/viewtopic.php?t=15830 (interstate)
"jeanie245" posted that Alex gave her a low estimate for her 7/08 move to GA and the move went very well:
http://www.movingscam.com/forum/viewtopic.php?t=16889 (interstate)

--Executive Moving Systems (North American) in Anaheim.
This large carrier has a phone number of 800-221-3648. It has an "A+" rating from the BBB with 1 complaint over the past 36 months. It has good comments by industry professionals but we have no reviews.

--Nelson Moving and Storage (North American) in Lake Forest.
We have no reviews as yet, but as of 10/26/10 this company had an "A" rating from the BBB with only 2 complaints over the past 36 months. The owner used to work for NAVL corporate HQ but left 15 years ago to start his own agency. It has a large hauling fleet. Nelson has very good comments by industry professionals and by "East Coast Mover" (a driver for NAVL):
http://www.movingscam.com/forum/viewtop ... 1777#51777

--South Coast Logistics (North American) in Garden Grove.
This company has the website www.southcoastlogistics.com and the phone 714-894-4744 or 800-833-1766. As of 10/26/10 this company had an “A” rating with the BBB, with 1 complaint in the past 36 months. Mentioned but not much information. Judging from their website, they focus more on commercial shipments than on individual household moves.

Paul Arpin Van Lines agents

Industry people have expressed reservations about using any Arpin agent for a cross-country move (as opposed to a local move) because it is a smaller van line with relatively few agents.

--Daly Movers (Paul Arpin) in Orange.
As of 11/07 this company had an "A" rating from the BBB with 2 complaints over the past 36 months.
We have good preliminary report by "diamondjim" on a move from LA to NYC. Surprisingly, Daly was going to self-haul his small shipment all the way to NY:
http://www.movingscam.com/forum/viewtop ... 9487#39487 (interstate)

--Western Relocations (Paul Arpin) in Anaheim.
This company has an "A" rating from the BBB with 3 complaints over the past 36 months. It won a quality award from the van line in 2004.
It was advertising on a moving broker website (movedirect.com), which is where "pscamguy" heard about the company, but we don't know whether he went with them for his move to South Dakota:
http://www.movingscam.com/forum/viewtopic.php?t=1102 (interstate)
Currently, "hgde4u" is using them for an interstate move from CA including four months' storage. His weight was 20% over the estimate but he had a GNTE. He has not come back to give a final report as yet:
http://www.movingscam.com/forum/viewtopic.php?t=6821 (interstate)
"PM" reported using them (sales rep was Don Piccheto) for a move to the Bronx in 2003. The move went well except that Western did not anticipate needing a shuttle. The Paul Arpin Van Lines driver had to hire workers that he just happened to see unloading someone else:
http://www.movingscam.com/forum/viewtop ... 2135#62135 (interstate)

Stevens Worldwide Van Lines agents

:thumbsdown:--West Coast Moving & Storage (Stevens) in Placentia.
Comments and reviews here suggest that customers should AVOID this company, which was formerly a Wheaton agent. There are two very bad reports about it on this thread, both alleging negligent damage:
http://www.movingscam.com/forum/viewtopic.php?t=5975
The president of West Coast Relocation, Inc. (independent) in Henderson NV, Paul Buckles, came on the messageboard in 7/08 saying that his company had no current connection with the above company, West Coast Moving & Storage (Stevens) in CA. He said that in 2004 he had sold some trucks and phone numbers to the latter company, headed by Doug Derobertis, but the latter had "issues" and he didn't want his company to be confused with Doug's company:
http://www.movingscam.com/forum/viewtop ... 201#114201

United Van Lines agents

--Chipman Relocations (United) in Santa Ana.
As of 10/26/10, this office of Chipman had an "A" rating with the BBB with 2 complaints over the past 36 months. "BigLeeCalif" (used to work for Chipman Concord) posted that it is a good company, adding that Chipman has its own claims department in Benicia, CA, and most claims are resolved within 30 days of filing (desirable):
http://www.movingscam.com/forum/viewtop ... 3436#63436
One person moving to VA commented that its estimator seemed nice but inexperienced and he was leaning toward using Merit instead:
http://www.movingscam.com/forum/viewtopic.php?t=2087 (interstate)
"yos14" gave Chipman a very good review as a booking agent for his move to OH - he had excellent drivers from Planes (United) in Cincinnati:
http://www.movingscam.com/forum/viewtopic.php?t=10432 (interstate)

--King Relocation Services (United) in Santa Fe Springs. (Technically this is in Los Angeles County.)
This company with website www.kingrelocation.com has the phone 800-854-3679. As of 10/26/10 it had an "A-" rating with the BBB and 5 complaints over the past 36 months.
"onlythrugrace1" gave King a rave review for his move to southern IL in 2004--the driver was from United Van Lines:
http://www.movingscam.com/forum/viewtopic.php?t=2967
"moveman" (works for another United agent) posted in the same thread that King was a great agent.
Someone posted later in the thread (July 2006) that King's estimator was "very professional."
"jaderae" posted in 8/06 that she contacted King about a small move to TX and King just wanted to give her an estimate over the phone. The estimator (Steve) finally did come out but gave her things only a cursory look and she went with Berger Fullerton:
http://www.movingscam.com/forum/viewtop ... 9740#69740

--McCollister's Transportation Group (United) in Santa Fe Springs. (Technically this is in Los Angeles County.)
This company originally had only a "CCC" rating (just below B) with the BBB, but this seems odd since the record shows no complaints about it. As of 11/07 its rating had been changed to "A" and it was showing 1 complaint over the past 36 months. By 10/26/10 the BBB has rated them an "A-" wtih no complaints over the last 36 months. We don't have much information but an industry expert said that McCollister's has a large hauling fleet:
http://www.movingscam.com/forum/viewtop ... 5385#45385

--Merit Moving Systems (United) in Buena Park.
As of 10/26/10 this company had an "A+" rating with the BBB and 0 complaint over the past 36 months. Industry people have spoken highly of the company, which has several branches in Southern CA.
One poster ("joclamp") liked the estimator and was leaning toward moving with Merit from LA to Miami:
http://www.movingscam.com/forum/viewtop ... =8439#8439 (interstate)
Another poster also liked the estimator and was leaning toward moving with them to VA:
http://www.movingscam.com/forum/viewtopic.php?t=2087 (interstate)
"ginamonaghan" gave Merit an excellent review of a large move from Los Angeles to Wayne, PA in 8/06, singling out the sales rep Frank Buckley and the Mayflower driver Daniel Malnia and his assistant Fred Blear for praise:
http://www.movingscam.com/forum/viewtop ... 9527#69527 (interstate)
"carolemove" also gave Merit an excellent report as an origin agent for a move from Pasadena to the NYC area in 4/07, mentioning specifically the sales rep John Horist, the move coordinator Sandy, and the packing team:
http://www.movingscam.com/forum/viewtopic.php?t=13519 (interstate)
"movingeast" posted in 7/07 that Merit was the most professional of the companies she called for a quote for her approximately 3000-pound shipment to MA--Penn (Mayflower) and Nelson (North American) wouldn't come to her student residence to do an estimate, and the Nelson rep was "actually pretty rude" on the phone:
http://www.movingscam.com/forum/viewtop ... 4481#94481 (interstate)
"misstokyo" decided on Merit for her move to MI in 8/08, saying that her husband liked John Horist and its price was also lower than that of a couple of other companies:
http://www.movingscam.com/forum/viewtopic.php?t=16735

:RIP:--O'Neil Relocation (United) in Garden Grove. [Reportedly went out of business in 10/11.]
This branch of the company is the HQ--there is also a branch in the San Jose area and one in Garland, TX. As of 10/26/10 it had an "A+" rating with the BBB and 1 complaint over the past 36 months. I believe that it has a very large warehouse. It has the website www.oneilrelocation.com and the phone 800-776-6345. Oddly, there is a company with the same name in Costa Mesa that has a "CCC" rating with no complaints.
Two people who got estimates for interstate moves from O'Neil both told one of the MovingScam moderators that they liked the estimator (Audrey Copeland). One moved a large shipment with them to IL although she never came back to report. She said that O'Neil's pricing was the best of the three companies she was considering.
"pinkrancher" (now living in TX but worked as a sales rep for various companies in Orange County for many years) posted that "I know whom and whom not to use in so cal, I can refer a good quality person and agent to help. . . . I like O'Neil Relocations in Garden Grove, contact COD person Audrey Copeland, they have been around for a very long time started in Santa Ana after WW2. still owned by the Family.":
http://www.movingscam.com/forum/viewtop ... 2252#32252

- California-Southern listings continued in the next post -

CALIF - SOUTHERN (Part 2)

Re: Summary of moving company reviews posted on MovingScam.c

Postby CALIF - SOUTHERN (Part 2) » Thu Apr 27, 2006 1:57 pm

This is the link to this post - viewtopic.php?p=57576#57576

ORANGE COUNTY (continued)

Wheaton Van Lines agents

--Crown Relocation (Wheaton) in Huntington Beach.
This company has the website http://www.crownworldwide.com and also http://www.crownrelo.com . It has a branch in NY. As of 10/27/10 it had an "A" rating with the BBB and 2 complaints over the past 36 months. It is very confusing but despite the website name, there is no connection between Crown Relo (Wheaton) and Crown Worldwide (United) in San Leandro and Ontario, CA. Crown Relo used to do mainly international work and people posted that it puts domestic shipments in liftvans and ships them by common carrier:
viewtopic.php?p=10151#10151
"bostonguy" posted that he had moved cross-country twice with Crown Relo (not sure if it was this branch) and it was pricey but excellent:
viewtopic.php?p=10611#10611
A furniture repairman who did a repair for Crown Relo posted that the customer was taken care of and he was paid promptly by the company, which he said was usually a good indicator of quality:
viewtopic.php?p=18848#18848

--La Habra Relocations Inc. (Wheaton) in La Habra.
Mentioned but not much information. A MovingScam moderator was told in 2007 that Wheaton Van Lines had taken over ownership of the company when the owner retired. As of 10/27/10 this company appears to be operating under its original name and has an "A" rating with the BBB with 0 complaints over the last 36 months.

Independent moving companies

--ABC Movers (independent) in Huntington Beach.
This company specializing in loading and unloading help has many reviews on eMove.com. It has the phone number 714-333-7646 and charges about $50/hour for two workers with a two-hour minimum. It isn't licensed to do actual moves involving driving a truck. A MovingScam moderator observed one owner (Jon Gilbaugh) and a helper loading a Broadway Express truck in June 2006 and thought they did an excellent job:
viewtopic.php?p=65854#65854 (loading/unloading help)

--Apollo Moving & Storage (independent) in Santa Ana.
This company has the website http://www.apollomoving.net and the phone 714-547-0100. As of 10/27/10 it had a "B-" rating with the BBB and 5 complaints over the past 36 months. Someone reported in 9/05 that the CMSA said it was a good company:
viewtopic.php?p=43611#43611

:thumbsup:--STS Movers (independent) in Westminster, also dba Schwartz Transportation Services. [Legal name is Donald R. Schwartz.]
A VERY GOOD PERFORMER with at least 5 good reviews and no bad reviews on this website. This company with MC #527192 has the website http://www.stsmovers.com and the phone 714-791-5547. As of 10/27/10 it had an "A" rating with the BBB with no complaints over the last 36 months. It is licensed to do interstate moves. The owner, Don Schwartz, posts on MovingScam as "donatsts" and has made some helpful comments here. He is listed on http://www.uship.com with the user ID "22mover" and as of 3/08 he had about 28 very positive comments there. He also accepts loading and unloading jobs from MovingStaffers (listed on the ABF U-Pack website.) He posted in 1/08 that he usually charges between $65 and $85/hour for two men and a truck, depending on the season - viewtopic.php?p=102034#102034
In 7/07 Carla McKinney moving from Lakewood, CA to Canada had STS load her ABF truck. As it turned out, her moving blankets, bubble wrap, and rope purchased through ABF didn't arrive in time so Don also supplied those (he had picked some supplies up from Pioneer Packing just in case). Carla posted that "he and his colleague are doing a wonderful job; they were prompt and extremely professional packing and moving my things and they have been very efficient (they have been here less than three ours and will be done in probably 30 minutes!)":
viewtopic.php?t=14266 (loading help)
"Kyle" reported in 8/07 that Don had done both business-related moves and personal moves for him and he was very pleased with Don, describing him as "efficient and careful." Both types of moves included storage in the STS warehouse in San Bernardino:
viewtopic.php?t=14502 (within-CA with storage)
There is another very good review posted by "aeest400" in 8/07 saying that Don moved him from Los Angeles to Monterey, CA, on very short notice for $2000 and did it in one day with three helpers:
viewtopic.php?t=14544 (within-CA)
There are two good reviews of the company for local moves during the summer of 2007 on this website--one says that Don beat everyone else's price:
http://www.123movers.com/moving_service ... n_services (two local moves)
"duffs23" posted a rave review in 2/08 of a move from Los Angeles to San Francisco done by STS in one day at a fair price and with no damage:
viewtopic.php?t=15583 (in-state)
See this post for more information about Don and more reviews:
viewtopic.php?t=15698

--Tom & Sons Moving and Storage (independent) in Orange.
This company has the website http://www.tomandsonsmoving.com and its Cal-T license number is 189524. As of 10/27/10 it had an "A" rating from the BBB and 1 complaint over the past 36 months.
Someone posting as "cmpeter" said that Tom & Sons quoted about 30% less per hour for a local move than Golden Eagle in Upland:
viewtopic.php?t=3385
Industry people expressed doubts about how the company could charge so little, but "orangeresident" gave it a rave review, saying that he and his family had done several moves with Tom's (we have no way of authenticating this review):
viewtopic.php?p=42643#42643


SAN DIEGO AREA

Note: On the recommendation of moving professionals posting here, MovingScam advises caution about using any Bekins agent in the San Diego area. A group of Bekins agents in Southern CA and TX known as Bekins Moving Solutions declared bankruptcy in 2004 and stiffed employees and creditors. The agents involved are in the Los Angeles area, San Diego, Dallas, and Houston and they include a Bekins agent in El Cajon. There is another Bekins agent called Pack & Crate in Escondido that gave someone a very low quote and it may also be dubious:
viewtopic.php?p=28505#28505
There is a report by "vcobbs" that a Bekins agent in San Diego demanded more than 110% of a Nonbinding estimate at delivery, ultimately resulting in her things going into storage in Chicago with an auction threatened:
viewtopic.php?t=1811 (interstate)

One industry professional told a MovingScam moderator that Cor-o-Van (North American) in San Diego has had some quality issues as well.

Allied Van Lines agents

--Atlas Transfer and Storage (Allied) in Poway.
This company's website is confusingly http://www.atlasallied.com and its phone is 800-854-2938. To repeat, it is an Allied agent despite the name. As of 10/27/10 this company had 1 complaint with the BBB in the past 36 months. "Don't Shoot" (working for another Allied agent) posted that its quality scores from the van line are in the "excellent" range--4.42. In 5/08, "r.tennison" - a driver for an Allied agent in Reno - posted that Atlas Allied is excellent: viewtopic.php?p=109312#109312 In 6/08 "Troyb22" (works for Sullivan-San Diego) posted that "I know the sales reps at Atlas Transfer and the ownership there. They are honest people and a very good Allied agent. They also self-haul a lot of their booked moves and have very good interstate drivers." - viewtopic.php?p=110451#110451 "joesgarage39" (retired driver) chimed in that "Tommy Oakley has over the many years been one of Allied's top agenices and will serve your needs well."
We have three very good reviews of completed moves and two good partial reviews:
The first is by "boscosmom" for a move from San Diego to Tucson.
viewtopic.php?t=3453 (interstate)
The second is by "hogwildz" for a move from San Diego to PA:
viewtopic.php?p=29891#29891 (interstate)
The third is by "Elismama" for a corporate account move from San Diego to Fort Collins, CO:
viewtopic.php?p=21725#21725 (interstate)
There is also a partial review by "jevans" who also considered Ace (see below) and decided to move with Atlas Allied to AZ but never came back to report:
viewtopic.php?p=22084#22084
And there is a partial review by "lucylulu" who liked their sales rep (Jon) and was leaning toward them for a move to Long Island, NY:
viewtopic.php?p=50751#50751
A long-time resident of San Diego ("sundiego") posted that "this is a family owned business (the Oakley family). They are longtime well-respected San Diegans and I know them to be honest people with the utmost integrity.":
viewtopic.php?p=54043#54043
"juan23" posted in 7/08 that he had decided on Atlas Allied for his move to AL mainly because its storage facility was "extremely well organized and clean. It looked well run." (It also gave him a lower price than either San Diego Van & Storage or a Bekins agent in the area.):
viewtopic.php?t=16808

--La Mesa Transfer & Storage, Inc. (Allied) in La Mesa.
This company has the phone 619-463-9395. As of 10/27/10 this company had an "A+" rating with the BBB with 1 complaint in the last 36 months. No futher information.

Atlas Van Lines agents

--Ace Relocation Systems (Atlas) in San Diego.
We have good remarks by "East Coast Mover" (NAVL driver based in the Midwest) and "Nancy" (works for NAVL) but no reviews. As of 10/27/10 this company has had no complaints with the BBB in the past 36 months and had an "A+" rating. The company won a quality award from the van line (Milton Hill Award) in 2004, 2005, 2006 and 2007. Among other things, this means that it had a "customer satisfaction" score of at least 4.10 out of 5.

--Alexander's Mobility Services (Atlas) in San Diego.
This branch of Alexander's won a quality award from the van line (Milton Hill Award) in 2004, 2005, 2006, and 2007. Among other things, this means that it had a "customer satisfaction" score of at least 4.10 out of 5.

Bekins Van Lines agents

--Cole Moving Systems (Bekins) in Poway.
This company has the phone 858-455-1166 and it seems to belong to the group of Bekins agents known as Bekins A-1, although as of 6/08 it was not listed as an agent on http://www.bekins.com. As of 10/27/10 this company had an "A" rating with the BBB with no complaints over the last 36 months.
"joesgarage39" (retired driver) posted that it used to be an Allied agent - viewtopic.php?p=111515#111515 It is possible that this company was part of the Bekins Moving Solutions group described above that declared bankruptcy in 2004. No further information.

Mayflower Transit agents

--San Diego Van & Storage (Mayflower) in San Diego.
We have good remarks by "East Coast Mover" (NAVL driver based in the Midwest) but no reviews of a completed move. It was also mentioned favorably by "BigLeeCalif" (used to work for Chipman United in Concord). As of 10/27/10 this company had 2 BBB complaints over the past 36 months, with an "A+" rating. The owner, Ed DeBolt, reportedly passed away in 2008 and industry people have speculated that quality might have suffered as a result.
There are lukewarm comments about their sales rep by "jessijenn" for a move to Georgia (she was leaning toward Atlas Allied):
viewtopic.php?p=23849#23849
And in 7/08, "juan23" posted that their quote on his interstate move "contained no detail, no summary on total boxes. I drove by their storage facility and it looked very messy and disorganized.":
viewtopic.php?t=16808

--Hidden Valley Moving & Storage (Mayflower) in Escondido.
This company’s website is http://www.hvmoving.com and their phone number is 760-745-5552. As of 10/27/10 this company had 7 BBB complaints in the past 36 months, and a "B+" rating. A person who has made many useful posts on MovingScam, "BigLeeCalif," was working for Hidden Valley as of 2008. He used to work for Chipman United in Concord.

North American Van Lines agents

--Eckert's Van & Storage (Now Eckert's Moving & Storage) (North American Van Lines) in San Marcos.
This company has the website http://www.eckertsmoving.com and the phones 760-744-3636 or 800-675-8558. We have no reviews but this company has very good comments by industry professionals here and on other websites. People speak especially highly of its owner. Its overall internal quality scores from the van line are in the "excellent" category. It has reportedly performed well on international as well as domestic moves. As of 10/27/10, the BBB shows Rob Eckert as the owner of the company and 1 complaint over the past 36 months, with an "A+" rating - http://sandiego.bbb.org/WWWRoot/Report. ... rm=5000119 Here is one favorable comment by "East Coast Mover" (NAVL driver):
viewtopic.php?p=57692#57692

--Oakley Relocation, LLC (North American) in Poway (also in San Marcos).
This company with website http://www.oakleyrelocation.com has the phone 800-537-4812. It was started from scratch in 2008 by the Oakley family, who are the owners of Atlas (Allied). As of 10/27/10 this company had a BBB rating of an "A-" with 1 complaint over the last 36 months.

:thumbsdown:--Republic Van Lines (North American) in Poway.
This company had the website http://www.republicvanlines.com and the phone number 760-942-1944. In the past, MovingScam advised customers to AVOID this company because of service issues. However, the company reportedly went out of business in 2008:
viewtopic.php?p=104356#104356
"Determined" posted that she successfully sued Republic after a botched move to Honolulu with Unipack where things packaged by Republic were damaged and lost:
viewtopic.php?t=9419

Stevens Worldwide agents

--Solidarity Moving and Storage (dba Solidarity Van & Storage Co.) (Stevens) in Lemon Grove.
This company's phone is 619-287-3080‎. It may not be a full-fledged Stevens agent but just a storage company that Stevens uses. As of 10/27/10 this company had an "A" rating and no complaints with the BBB. Mentioned in 6/08 but no other information.

United Van Lines agents

--Gemini Moving Specialists (United) in San Diego.
Gemini also has offices in North Hollywood and Ventura and it has the website http://www.geminimoving.com . As of 10/27/10 this company had an "A-" with 1 complaint with the BBB in the past 36 months. "BigLeeCalif" posted that his company (then Chipman United in Concord) used Gemini when it needed services in San Diego, a good sign:
viewtopic.php?p=62528#62528

--Johnson Storage & Moving Co. (United) in San Diego and elsewhere.
Mentioned but little information. The company has the website http://www.johnsonstorage.com and 9 locations in the Southwest. As of 10/27/10 this company had 4 complaints with the BBB in the past 36 onths and a rating of "A-". "BigLeeCalif" (used to work for Chipman United) said that he had never heard anything negative about them:
viewtopic.php?p=62528#62528

:thumbsup:--Sullivan Moving & Storage (United) in San Diego.
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews as an origin agent on this website. As of 10/27/10 this company had an "A+" rating and 2 complaints with the BBB in the past 36 month. Sullivan is one of the founding agents of United Van Lines and has been praised by "BigLeeCalif" (working for Hidden Valley Mayflower in San Diego). A sales rep for Sullivan, Chris Lind, posts here as "ChrisL" and has made a lot of useful contributions. "Michael" (working for an Atlas agent) recommended this company to "DK" below and he/she changed from Bekins San Diego to Sullivan as a result.
"az ops man" (working as an operations manager for Sullivan Mayflower in Phoenix) posted that Sullivan has two offices in the San Diego area-- in Vista at 760-599-2600 and in San Diego at 858-874-2600--and all the Sullivans are under the same ownership:
viewtopic.php?p=84430#84430
viewtopic.php?p=96721#96721
We have a good partial review by "DK" for a move to OH:
viewtopic.php?p=943#943 (interstate)
We also have a rave review by "shahidm" for a move to MD. "ChrisL" was his sales rep and the company even UPSed some items that the packing crew forgot to load:
viewtopic.php?t=6489 (interstate)
We have another rave review by "noaman akhtar" for a move to Indiana where Chris was her sales rep and Michael was her United Van Lines driver:
viewtopic.php?p=58740#58740 (interstate)
And there is a rave review by "movedtomiami" (real name Ashley) of a move to Miami posted in 10/06, especially praising the United driver, Darin Olsen, Van #204-886:
viewtopic.php?p=73588#73588 (interstate)
"ReneeK" posted an excellent review of an intrastate move to northern CA in 11/06, praising especially the sales rep, Dave Young, and the driver, Vince:
viewtopic.php?t=10545 (within CA)
"sp" posted a very mixed review of a move to Sacramento in 9/07, praising his sales rep Chris Lind but noting that the Sullivan driver was obnoxious and tried to raise the price of the move on loading day. Although this driver was reportedly later fired, it is disturbing that Sullivan would have hired such a person in the first place:
viewtopic.php?t=14880 (within CA)
"Enorah" posted a rave review of Sullivan's Vista office for a local move in 10/07, praising especially the sales rep, Dave Young--"I have moved many times, and I would have to say that this was the best moving experience I have had to date.":
viewtopic.php?t=14973 (local)
"amandariehl" gave Sullivan a very good review for her move to Wisconsin in 8/08 - "I was very impressed with my estimator [Chris Lind] and the relocation team at Sullivan in San Diego, and my driver did a super job":
viewtopic.php?p=117613#117613 (interstate)

Wheaton Van Lines agents

--Bernardo Moving & Storage (Wheaton) in San Diego.
Not much information although the company won a quality award from the van line in 2003. As of 10/27/10 this company had an "A+" rating and 2 complaints with the BBB in the past 36 months.
Someone ("Gabriel_N") had them come out to do an estimate for a move to VA but he ultimately went with ABF:
viewtopic.php?p=25447#25447

--Coast Valley Moving & Storage, Inc. (Wheaton) in San Clemente.
This company has the website http://www.coastvalleymoving.com and the phone 800-545-6225. As of 6/08 this company had an “A” rating at the BBB, with no complaints in the past 36 months. An industry expert posted in 6/08 that it is a good company:
http://www.movingscam.com/viewtopic/pos ... 941#110941

Independent moving companies

--Bartle Brothers Moving, Inc. (independent) in San Diego.
This company has the phone 619-291-9950 or 858-547-0783. As of 10/27/10 it had an "A" rating with the BBB and 2 complaints over the past 36 months. The president is listed as Chris Bartle.
"GreenSpark" posted in 1/08 that a worker was rude to her when moving goods from storage to a residence. However, the owner posted in 3/08 that the customer had told only part of the story, and that he had in fact bent over backward to help her:
viewtopic.php?t=15389 (local)

:thumbsdown:--Quicksilver Moving & Storage (independent) in San Diego.
MovingScam used to advise consumers to AVOID this company (based on comments by moving professionals). It was a Paul Arpin agent as recently as summer 2005 but it was bought out and its PUC license was revoked. Now its BBB report shows that it has gone out of business: http://sandiego.bbb.org/WWWRoot/Report. ... m=25000716
Someone who had Quicksilver come out for an estimate on an interstate move to VA was underwhelmed:
viewtopic.php?p=25447#25447

For small shipments

--Wright Way Crating, Packaging & Shipping Inc. (independent) in San Diego.
This is a packaging/crating/shipping company somewhat similar to Ship Smart and Box Brothers, but different from them in that its owner, Ron Wright, is very hands-on. It has no website but its phone number is 619-238-0388. As of 10/27/10 this company had 3 BBB complaints in the past 36 months, with an "A+" rating. In the thread cited below, "ChrisL" (a sales rep for Sullivan in San Diego) posted that he has used Wright Way for five years with very good results. "BigLeeCalif" (works for a Mayflower agent in the area) also said that he had heard very good things about the company.
"Kaitlain" posted a vague complaint about the company in 9/06:
viewtopic.php?t=10102
Wright Way also has one very good review by "nearly_blind" for a shipment of boxes and a bicycle to Boston:
viewtopic.php?t=3798 (interstate)

COLORADO

Re: Summary of moving company reviews posted on MovingScam.c

Postby COLORADO » Thu Apr 27, 2006 2:00 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7577#57577

With regard to intra-state moves within Colorado, the Colorado Public Utilities Commission at 800-456-0858 has posted the rules for household goods moving services here: http://www.dora.state.co.us/puc/rules/723-35.pdf Pages 12 and 13 explain what must be on the Order for Service, and that a mover must deliver people's belongings for the amount listed on the order for service.

Comments and reviews on this website suggest that people should AVOID the following companies with :evil: in front of their names, although this list is not all-inclusive:

:evil: --A Golden Hand Moving, Inc. (independent) in Denver.
AVOID this company, which has MC #504712. See these threads for why (reports of scams):
http://www.movingscam.com/forum/viewtopic.php?t=4768
http://www.movingscam.com/forum/viewtopic.php?t=16304
http://www.movingscam.com/forum/viewtop ... 775#131775
NOTE: When FMCSA records were checked in November 2010, it appeared that A Golden Hand had been licensed since November 2007.

[:evil: A company's name has been deleted here because of litigation concerns.]

Allied Van Lines agents

--Able Moving & Storage Co. (Allied) in Colorado Springs and Denver.
This company has the website http://www.alliedagent.com/ablemovers/ and the phone 303-333-1090 (in Denver). As of 10/27/10 the Denver location had an "A" rating witht he BBB with 0 complaints over the last 36 months while the Colorodo Springs locatoin had an "A" rating with 0 complaints during the same period. No further information.

--Avalanche Moving Systems (Allied) in Fort Collins.
This company has the website http://www.alliedagent.com/avalanchemoving/ and the phone 1-800-860-8458. As of 10/27/10 this company had an "A-" rating with the BBB with no complaints over the last 36 months. No further information.

--Bailey's Moving and Storage (Allied) in Englewood (also other locations in CO and two offices in Utah).
This company has the website www.baileysallied.com and there is a location in Denver. As of 10/27/10 this company had an "A+" rating with the BBB with 9 complaints in the last 36 months. As of 9/06, the Englewood office's overall quality score from the the van line was 4.43 out of 5 (in the "excellent" range).
In 11/06, "PMueller" (working for another Allied agent) gave Bailey's Englewood a very strong recommendation, saying that she herself would use them if she were moving from the area:
http://www.movingscam.com/forum/viewtop ... 4723#74723
"denvermoving" posted a complaint about the Denver office in 5/07 saying that both pickup and delivery were not on the days he had expected them to occur:
http://www.movingscam.com/forum/viewtopic.php?t=13691 (interstate)

--Columbine Moving and Storage (Allied) in Aspen and Eagle.
This company has the website www.columbinemoving.com and the phone number 800-288-2201. As of 9/06, the Aspen office's overall quality score from the van line was 4.39 (between "very good" and "excellent") and the Eagle office's score was 4.55 (well up in the "excellent" range). As of 10/27/10 this company had an "A+" rating with the BBB with 1 complaint in the last 36 months. In 4/07, an iindustry expert posted that the company gives very good service:
http://www.movingscam.com/forum/viewtop ... 6160#86160

Atlas Van Lines agents

--Alexander's Mobility (Atlas) in Denver.
Mentioned but no information.

:RIP:--Aspen Moving & Storage, Inc. (Atlas) in Basalt. CLOSED.
This company had the website www.aspenmoving.com and the phone 970-927-4900. Reportedly out of business as of 9/10.

--Atlantic Relocation (Atlas) in Denver.
Some branches of Atlantic Relo have won quality awards from the van line. As of 10/27/10 this company had BBB rating of an "A+" with 2 complaints over the last 36 months.
"mcgr" posted that she had an excellent move with this company on a move from Denver to Chicago, including packing, and she liked the estimator:
http://www.movingscam.com/forum/viewtop ... 3212#53212
However, "laraalley" moving to NC in 8/07 was unhappy with Atlantic Relo's estimator, who she felt was "rude"
http://www.movingscam.com/forum/viewtop ... 2845#92845

--Bekins Northwest (Atlas) in Colorado Springs (also 5 locations in WA and 1 in Alaska).
This office of Bekins Northwest has the website www.bekinsnorthwest.com and the phone 719-520-5700 or 800-522-5777. It won a Milton Hill Award from Atlas in 2004 and World Class Commitment Awards in 2004 and 2006. As of 11/07 it had no BBB complaints over the past 12 months. As of 10/27/10 there was not a BBB listing for this company.
"lukenlaurafan77" posted in 11/07 that on her move to MD a long-haul driver was rude and then lost some of her boxes and there was damage. However, a Bekins Northwest manager, Rob Vassar, came on to say that his office had only provided loading help and he was sorry that the driver (from another Atlas agent) had created these problems:
http://www.movingscam.com/forum/viewtopic.php?t=15168 (interstate)

--Durango Transfer Moving and Storage (Atlas) in Durango.
As of 10/27/10 this company had a BBB rating of an "A+" with 0 complaints in the last 36 months. Mentioned but little information. An industry expert commented that "Tri-City [Mayflower agent in NM] and Durango Transfer have been part of the landscape for a long time. At one time the same family - the Christensons - owned and operated both. Very honest, very sincere.":
http://www.movingscam.com/forum/viewtop ... 1062#41062

--Golden Van Lines, Inc. (Atlas) in Longmont.
The company won a quality award from the van line (Milton Hill Award) in 2004, 2006 and 2007. Among other things, this means that it had a "customer satisfaction" score of at least 4.10 out of 5. As of 10/27/10 it had a BBB rating of an "A+" with no complaints over the last 36 months.

Bekins Van Lines agents

--Daniels Moving (Bekins) in Colorado Springs.
As of 10/27/10 this company had an "A" rating with 0 complaints over the last 36 months. No further information.

--White Moving (Bekins) in Denver.
Mentioned but no information.

Graebel service centers

--Graebel in Denver.
Denver is the company HQ and Graebel maintains a huge warehouse there where it stores things for corporate customers. As of10/27/10 this company had a BBB rating of an "A+" with 5 complaints over the last 36 months. "JimS" (industry person in CA) emailed a MovingScam moderator that this location is "top notch - they've won a number of awards for service within Graebel." "Michael" (then working for Atlas in NC) and others have said that Graebel puts major emphasis on pleasing its corporate customers and assigning them good drivers. It is less careful about pleasing individual COD customers, who may get less experienced drivers.

Mayflower Transit agents

--All American Moving Services (Mayflower) in Aurora and Colorado Springs (also in Albuquerque, NM).
This company's website is http://www.movingservices.com/aams/index.html and its Aurora location phone is 303-373-5101. As of 10/27/10 this company had a BBB rating of an "A+" with no complaints over the past 36 months.
It was recommended by Bob Murphy (works for a moving company in FL). "BigLeeCalif" (works for Mayflower in CA) posted that All American has a large hauling fleet:
http://www.movingscam.com/forum/viewtop ... 8725#88725
"fatkidd33" posted in 5/07 that All American gave him a quote that was much lower than other companies' for his move to NC:
http://www.movingscam.com/forum/viewtopic.php?t=13763

--Arrow Moving & Storage (Mayflower) in Colorado Springs and Fort Collins.
This company has an office in Fort Collins but its full service location is in Colorado Springs. As of 10/27/10 the Colorado Springs location had a BBB rating of an "A+" with 5 complaints over the last 36 months and the Fort Collins location had an "A" rating with 1 complaint in the same reporting period.
"baqueen" moving to FL from Colorado Springs was favorably impressed by the estimator (Art in Colorado Springs) but ultimately decided to move with Armstrong. She said Arrow was going to self-haul:
http://www.movingscam.com/forum/viewtop ... 8109#58109 (interstate)

--Buehler (Mayflower) in Denver and Boulder.
As of 10/27/10 this company had an "A+" rating with 7 complaints over the last 36 months. Highly recommended by "23" (working for a United agent), who has worked with them.
However, "ashul2" posted that the Boulder office never called him back so he decided to go with Arrow (Mayflower) out of Cheyenne, WY:
http://www.movingscam.com/forum/viewtopic.php?t=8144 (interstate)

--Harp Moving & Storage (Mayflower) in Cortez.
As of 10/27/10 this company had a BBB rating of a "B" with no complaints over the last 36 months.
An industry expert posted that "Harp is a small "one horse" agent. Most of his capacity is dedicated to Mayflower's long haul fleet.":
http://www.movingscam.com/forum/viewtop ... 1062#41062

--Vector (Mayflower) in Denver.
Mentioned but no information.

--Whitt Transfer (Mayflower) in Pueblo.
As of 10/27/10 this company had a BBB rating of an "A+" with 0 complaints over the last 36 months. No further information.

North American Van Lines agents

--City Moving & Storage (North American) in Louisville (Boulder County).
This company with website www.cms.net and phone 800-525-0641 is described on its website as "100% Native American owned." As of 10/27/10 it had no BBB complaints over the past 36 months but has no rating.
We have a bad review by "conneticut" describing poor communication and lack of attention to detail on a move from Denver to the Northeast, including the fact that nobody showed up on the agreed-on loading date and the price was initially lowballed (later explained as a handwriting error), although the NAVL driver was good:
http://www.movingscam.com/forum/viewtopic.php?t=9732 (interstate)

--Cor-o-Van (North American) in Denver.
Mentioned but no information.

--Great Plains Moving and Storage (North American) in Fort Collins, Denver, and Colorado Springs. As of 10/27/10 this company has an "A" rating with the BBB with 2 complaints over the last 36 months.
Mentioned but no information.

--St. Vrain Moving (North American) in Fort Collins.
Mentioned but said to be bankrupt.

United Van Lines agents

--Armstrong Moving and Storage (United) in Fort Collins, Colorado Springs, and Denver. As of 10/27/10 the Colorado Springs location had an "A+" rating with the BBB with 1 complaint over the last 36 months and the Fort Collins location had a rating of an "A+" with 1 complaint over the same reporting period.
An industry expert said that all of Armstrong's 21 offices nationwide are generally good although there are some service complaints just because of the company's size.
"gail" had a very good move from Colorado Springs to FL with Armstrong (it seems to have been a self-haul) although the workers in FL had some attitude problems:
http://www.movingscam.com/forum/viewtop ... 4318#34318 (interstate)
"turkey79" posted a rave review of a move with them from Denver to Berkeley, CA--his rep in Denver was Freddie and this seems to have been a self-haul:
http://www.movingscam.com/forum/viewtop ... 7172#47172 (interstate)
"CKSpeed" got a quote from them for a move from Denver to Seattle--his rep in Denver was also Freddie:
http://www.movingscam.com/forum/viewtopic.php?t=6048 (interstate)
"baqueen" moving to FL was favorably impressed by the estimator (Patrick in Colorado Springs) and noted that Armstrong is the official movers for the Broadmoor. Armstrong self-hauled her fairly large shipment and she gave them a rave review (they also arranged for a car move):
http://www.movingscam.com/forum/viewtopic.php?t=7869 (interstate)

--Johnson Moving & Storage (United) in Denver.
Mentioned but not much information. Humboldt Moving (United) in Eureka, CA told a customer that it preferred to work with Armstrong rather than Johnson. Someone posting from Colorado Springs and possibly connected with the company posted that "the Johnson name is a very good name and the owner Mark Johnson is well thought of in the industry. He has served on the board of Unigroup and of the American Moving & Storage Association.":
http://www.movingscam.com/forum/viewtop ... 5925#65925
"CKSpeed" ended up booking with them for a move to Seattle and praised both the estimator and the packing crew, although he said that the driver (from United Van Lines) had a bad attitude and there was damage because of improper handling of his goods:
http://www.movingscam.com/forum/viewtopic.php?t=8451 (interstate)
Note that Johnson should not be blamed for the United driver, and the customer did get paid on his claim for the damaged items.

--Mesa Systems, Inc. (United) in Aurora/Denver (also in Grand Junction, Boise, and Salt Lake City).
This company's website is www.mesasystems.com and the phone number of the Aurora office is 800-945-9012 or 303-923-1300. As of 10/27/10 this company had an "A+" rating and 0 complaints with the BBB over the past 36 months.
"pilarzmom" reported that Mesa Systems/Aurora did a good job as hauler/destination agent on a 7/07 move from CA (with piano) booked by O'Neil (United):
http://www.movingscam.com/forum/viewtopic.php?t=14896 (interstate)

Wheaton Van Lines agents

--Colorado Hi-Tec (Wheaton) in Denver.
This company won a quality award from the van line in 2004. As of 10/27/10 this company had an "A+" rating with the BBB with 2 complaints in the last 36 months.
In 5/07 "JKAHMAN" moving to NM praised the (female) estimator and good price and seemed poised to go with them:
http://www.movingscam.com/forum/viewtopic.php?t=13671

--Conroy Moving and Storage (Wheaton) in Steamboat Springs.
This company has the phone numbers 970-879-1125 and 888-879-1125. It appears not to be licensed to do interstate moves under its own authority.
Conroy was highly recommended to one of the MovingScam moderators in a PM from "Taggy" (Sarah) in 9/06, as follows: "While I don't have first hand moving experience with them, I have spoken with about 6 people who have used them. In all cases, they used Conroy for full packing services as well as the move itself. Everyone, I spoke with raved about them and how Bob Conroy himself(the owner) checked in regularly with them to make sure their needs were being met and that everything was moving according to plan. I found Bob Conroy do be incredibly conscientious when he came out to do the estimate. We live in a small town (large ski resort) and there is no way that someone could be in business since 1977 if they weren't incredibly committed and in turn if they didn't do a really good job - word gets around too fast in this town!"

--Pikes Peak Moving & Storage Company (Wheaton) in Colorado Springs. As of 10/27/10 this company had an "A+" rating with the BBB and 0 complaints over the last 36 months.
Mentioned but little information. Pikes Peak won a quality award from the van line in 2004.
"baqueen" moving to FL was underwhelmed by the estimator, who seem disorganized and never actually sent her a quote:
http://www.movingscam.com/forum/viewtop ... 8109#58109 (interstate)

Independent moving companies

--All My Sons (independent) in Denver.
As of 10/27/10 this branch of AMS had an "A-" rating with the BBB with 33 complaints over the last 36 months.
"dgp" reported in 8/07 that $1400 in goods vanished when this company moved his/her mother half a mile away:
http://www.movingscam.com/forum/viewtop ... 5403#95403 (local)

--A Man with a Van (independent) in Denver.
This company has the website www.amanwithavan.com . This cmopany had an "A+" rating with the BBB as of 10/27/10, with 6 complaints over the last 36 months. No further information.

--Amazing Moves (independent) in Denver.
This company with phone number 303-668-7444 was recommended by Jen (BE review #70) for a local move. It is licensed for within-state moves and insured. One of the MovingScam moderators used it in May 2006 helping a family member move within Denver and thought it was excellent. The company charged about $90/hour for two guys and a 24-foot truck, which was an immaculate Penske rental truck with a liftgate. The guys were reportedly well educated and pleasant to deal with and knew what they were doing. As of 10/27/10 this company had a BBB rating of an "A+" with 1 complaint over the last 36 months.
Full report at http://www.movingscam.com/forum/viewtop ... 2674#62674 (local move)

--Berg's Small Moves (independent) in Boulder.
This company has the phone 303-449-5916 and the owner (Pete Berg) has a blog with various musings at http://bouldercoloradomover.blogspot.com/
As of 10/27/10 this company had a BBB rating of a "B" with 0 complaints over the last 36 months.
"mogambo" posted in 6/07 that following recommendations by colleagues he used Berg's for a local move in 2003 and they were excellent. He thinks they don't go to Denver:
http://www.movingscam.com/forum/viewtopic.php?t=13901 (local)

--Boulder Valley Transfer (independent) in Boulder.
This company has the website www.bouldervalleytransfer.com and the phone 303-530-7333. Services Denver as well as the Boulder area. As of 10/27/10 this company had a BBB rating of an "A+" with 3 complaints over the past 36 months.
"mogambo" posted in 6/07 that he used them for a local move in 2005 and they were unsatisfactory because they worked very slowly and were on their cell phones a lot of the time:
http://www.movingscam.com/forum/viewtopic.php?t=13901 (local)

--Cowboy Moving and Storage (independent) in Denver.
This company has the website www.cowboymoving.com.
Someone posted that they showed up 4 hours late and fibbed about why they were late, so he would give them only a C+. However, once they arrived they worked hard and didn't damage anything:
http://www.movingscam.com/forum/viewtopic.php?t=8934 (local)

--Mountain States Moving & Storage, Inc. (independent) in Denver.
This company with phone number 303-321-8155 had 0 BBB complaints over the past 36 months as of 10/27/10 and a rating of an "A". The BBB lists an alternate name as American Red Ball, which suggests that they may use Red Ball's authority to do interstate moves. Anyone considering them for this should call and ask.
"j-rod" praised them for their work in packaging his 11/06 shipment to Australia booked through Sterling - they let him get into a sealed container to retrieve an important document, staying open late to do so:
http://www.movingscam.com/forum/viewtop ... 4725#74725 (packaging agent)

--Your Personal Mover, Inc. (independent) in Golden.
According to www.safersys.org, this is a very small company with only one truck and one driver. Its DOT # is 1238781. It has the website www.yourpersonalmover.net and the phone 303-277-1221. It had a BBB rating of an "A" as of 10/27/10 with 0 complaints over the last 36 months.
We have a review saying that they did an excellent job on a local move of the contents of a home:
http://www.movingscam.com/forum/viewtopic.php?t=9152 (local)

VML Moving & Delivery, LLC (Independent, Intrastate)
As of 1/24/12 this company has 0 complaints with either the BBB or the Colorado Public Utilities Commision. Currently, they are only licensed to perform in-state moves, their license number is 00270. It's website is www.vmlmovingndelivery.com with a phone number of 720-940-4753. No further reviews or information available.

CONN ECTICUT

Re: Summary of moving company reviews posted on MovingScam.c

Postby CONN ECTICUT » Thu Apr 27, 2006 2:04 pm

This is the link to this post - viewtopic.php?p=57579#57579

Tim Walker posted in 2003 that at least for within-CT moves, people might want to contact the Connecticut Movers & Warehousemen's Association for guidance at 60 Forest St., Hartford, CT 06105, phone (203) 367-4481 or (800) 937-8363.

Someone posted in 1/08 that in CT, intrastate (within-CT) moves cannot be bound--you pay what it takes to do the move. He added that "the best contact to understand intrastate move pricing was the PUC leg of the DOT. 860-594-2000. The Movers & Warehousemen's Association of Connecticut could not speak to the pricing practices." - viewtopic.php?p=102107#102107

Also, the CT Department of Consumer Protection has a website that includes the following remarks about the subject of moving:

--------------------------------------------
MOVERS AND MOVING

Regulated by the Department of Transportation.
2800 Berlin Turnpike
Newington, Connecticut 06131-7546
Tel: 860-594-2870

CGS statutes 13b-387 through 13b-414 regulate movers in the state of Connecticut.
Website for complaints involving the moving of household goods within the state of Connecticut - http://www.ct.gov/dot/cwp/view.asp?A=1394&Q=259536

For complaints against movers who travel across state lines, contact:
U.S. Department of Transportation
628-2 Hebron Avenue
Glastonbury CT 06033
Tel: 1-888-327-4236

http://www.ct.gov/dcp/cwp/view.asp?a=1633&Q=291650
--------------------------------------------

Because the state is so small, companies in all parts of CT will be discussed together.

Allied Van Lines agents

--Braun Moving & Storage (Allied) in Newtown.
As of 11/1/10, this company had 6 complaints in the past 36 months with an "A+" rating with the BBB. As of 8/06 this company had an overall quality score from the van line in the "Very Good" range (4.35):
viewtopic.php?p=69846#69846

--Rogovin Moving and Storage (Allied) in New London.
This company has a phone number of 860-443-8423. As of 11/1/10 this company had an "A" rating and 2 complaints with the BBB in the past 36 months.
“2philippines” posted on 1/08 a good review of an auto and household move with no damages to the Philippines. Rainier was the freight forwarder and they used Rogovin as the origin agent:
viewtopic.php?t=15435 (international)

--Siracusa (Allied) in Hartford.
An industry person who used to work for Allied ("weem") said that this company was OK. As of 11/1/10, this company had 1 complaint in the past 36 months at the BBB and an "A" rating. As of 9/06 its overall internal quality score from the van line was in the "Excellent" range (4.48 out of 5). It has a large hauling fleet. Reportedly it does a lot of national account moves and focuses on them to the point that it does almost no moves for private COD customers in the summer.
Its sales rep was liked by "connecticut" who was moving from Hartford to Denver, but we don't know whether he used Siracusa:
viewtopic.php?p=23622#23622 (interstate)
"newtoohio" gave Siracusa an excellent review for a self-hauled move to Ohio in 6/07--its price was lower than Joyce's, it gave free boxes and packing material, and everyone was friendly. The destination agent was Berger Columbus, which also did a good job:
viewtopic.php?t=13973 (interstate)

--West End Moving & Storage Co., Inc. (Allied) in Bridgeport.
This company has the website http://www.westendmove.com and the phone 203-367-4481 or 203-846-8005. As of 11/1/10 it had an "A+" rating with the BBB and 7 complaints in the last 36 months. Someone posted that it is under the same ownership as the North American agent Morse Moving & Storage, Inc., formerly in Norwalk but now at the same address as West End.
In any case, "reptar" reported having a very good local move with West End/Morse in 3/08 - each company sent an estimator to give him a quote on the same services:
viewtopic.php?p=104525#104525 (local move with one month of storage)

Atlas Van Lines agents

--Admiral Moving & Storage, Inc. (Atlas) in South Windsor.
Do not confuse this company with the scammer Admiral Moving and Storage in Denver, CO. This CT company's website is http://www.admiralmoving.com and its phone number is 860-528-4421. As of 11/1/10 this company had an "A+" rating with the BBB and 8 complaints over the past 36 months.
Someone moving to FL ("whototrust") was considering the company and liked the rep but we don't know whether he actually used them:
viewtopic.php?p=32172#32172 (interstate)
"dankatz" gave Admiral a very good review for his 100-mile move from Avon, CT, to Newton, MA in 6/07. He had been dealing with a dubious company but Admiral's quote was only $600 more and they gave good service on short notice:
viewtopic.php?t=14062
viewtopic.php?t=14141 (short interstate move)

—Certified Van Service of Connecticut (Atlas) in Bethel.
This company has a website of http://www.certifiedtransport.com and a phone number of 800-645-9844. The company won a quality award from the van line (World Class Commitment Award) in 2007. No further information.

--Fallon Moving & Storage, Inc. (Atlas) in Windsor.
This company has the website http://www.fallonmoving.com and the phone 800-450-7766. It became a Mayflower agent in September 2002 and then changed to Atlas around 2007. While a Mayflower agent, its internal quality scores were average to above average. As of 11/1/10 this company had an "A-" rating with the BBB and 3 complaints over the past 36 months. The BBB listing says that Fallon has operated as Fallon Reynolds also, and someone posted that under that name it was an Atlas agent.
Someone ("pete") moving to AZ with Fallon said that his move estimated at 14,000 pounds came in at 9,800 pounds. He was originally not credited with enough of a refund, and he eventually posted here that "I called the Fallon office this morning and after discussing the costs she agreed that she had overcharged me over $850." - viewtopic.php?t=5676. Might have been an honest mistake, but not something that inspires confidence.
Also, someone at the company posted a clearly bogus positive review of it here using the name "cjmsmom":
viewtopic.php?p=50686#50686

--Kaster Moving Co., Inc. (Atlas) in Stamford.
This company has the website http://www.kastermoving.com and the phone 800-333-6299. A driver for another van line told a MovingScam moderator in 11/06 that the company was "fly by night" - probably basing this on his experience with workers he got from Kaster. However, Kaster has been in business since 1977 and as of 11/1/10 it had an "A+" rating with the BBB and 2 complaints over the past 36 months.
Also, a competitor (John Adams of Joyce Van Lines) told the same moderator that he thought that Kaster was a good company.
A Kaster driver was assigned by Atlas Van Lines to a load going from NJ to NC booked by University Van Lines and Kaster's driver didn't have enough room to pick up all the customer's things, resulting in a botched move:
viewtopic.php?t=5763 (interstate)
"doctord33" went with William Meyer for his 10/06 move to IL because of scheduling problems, but he praised Kaster's sales rep, John Stanley, as a class act and "excellent . . . [he] was upfront and honest with me from the beginning and told me outright that if United or another strong competitor could better meet my dates, I might be better off going with them. I liked him a lot":
viewtopic.php?t=10229

Bekins Van Lines agents

:alert:--Dolan Moving & Storage, Inc. (Bekins) in Brookfield. (Legal name Dolan Transport, Inc.)
BE CAUTIOUS about using this company with the website http://www.dolanmoving.com and MC #275153. It has an "unsatisfactory" BBB rating, which the BBB states is because of an unresolved complaint, and as of 3/08 Dolan had 9 BBB complaints over the past 36 months, 4 in the past 12 months. As of 11/1/10 the number of complaints had increased to 8 and the BBB gave the company a "B-" rating.
"suznhenz" reported in 9/06 that it quoted her a price of 40 cents per pound to move to FL from CT rather than an overall price for a given weight, which struck the MovingScam volunteers as a red flag because that is what scammers do:
viewtopic.php?t=10028 (interstate)
However, the company explained that it was just quoting in a way that customers could easily understand.
"nancybak" came out of the blue to describe her successful move to South Carolina with Dolan five months earlier but was posting from Maine, which suggests that the report was bogus - viewtopic.php?p=72245#72245
In a conversation with one of the MovingScam moderators, Kathleen Dolan was honest enough to admit that one of her employees (thinking that he was being helpful) had posted it without her knowledge.
There are two complaints about Dolan posted on the Internet:
http://www.ripoffreport.com/reports/ripoff50157.htm and
http://www.complaints.com/directory/200 ... r/11/4.htm
The first one alleges overcharging on a 2003 move to FL and the second describes poor communication with Dolan's sales rep and office staff during an estimate in 2005.

--True Van Lines, Inc. (Bekins) in Stamford.
This company with DOT# 1295879 has the website http://www.truebekins.com and the phone 1-800-971-8783. True Van Lines appears to have locations in at least CT, WI, FL, TN, and GA. People have posted here that the ones in CT and WI gave low estimates. True in CT has some kind of connection with All My Sons and so does True in WI, because a sales rep in Milwaukee gave a customer a card saying True Van Lines but then the email address said All My Sons. No further information.

Graebel service centers

--Graebel Connecticut Movers, Inc. in North Haven.
An industry expert posted that there have been several General Managers at the Conneticut office since the beginning of 2004 but the changes don't appear to have affected their customers. As of 11/1/10 this company had an "A" rating with the BBB and 0 complaints over the past 36 months.

Mayflower Transit agents

:RIP:--Amodio (Mayflower) in New Britain. THIS COMPANY IS OUT OF BUSINESS.
Amodio reportedly closed its doors in 9/08 - Confirmed with a BBB report on 11/1/10 "This business has no rating because it is out of business." viewtopic.php?t=17372 Before that, the Superlist contained a note to BE CAUTIOUS about using this company. A Mayflower agent emailed this about Amodio: "Amodio has been with Mayflower since 1982. They're a good size agent with lots of equipment. I have had no problem relying on them for destination agent services." It has a large hauling fleet and does many moves using its own trucks and drivers (desirable). One of its drivers, Joe Rodriguez, was praised by a customer for hauling his shipment booked by Wade Odell Wade in NJ - viewtopic.php?p=100543#100543 However, as of 11/07 this company had 12 BBB complaints over the past 36 months. Amodio also has two very bad reviews on Epinions and a driver for another van line told a MovingScam moderator that he and other drivers used to call them "Death Wish Moving & Storage." And, see many bad comments below.
We have one good review by"weso18" for a move to FL. He had 2900 pounds but the driver honored the sales rep's estimate for 2100 pounds since it was a GNTE, although not without grumbling that "that guy has to stop doing this":
viewtopic.php?p=45699#45699 (interstate) and
viewtopic.php?t=6198
Someone ("rippedoff") posted an anonymous complaint about Amodio but gave no details and it could have been a competitor:
viewtopic.php?p=48878#48878
"Erin S." posted that Amodio's estimator was unprofessional, wouldn't come to her residence to do an estimate, and talked trash about the president of Lippincott (she liked Lippincott but it was too expensive for her so she eventually went with Movex):
viewtopic.php?p=15208#15208 (interstate)
Someone moving from MA to CT ("Bos2CT") posted that the Amodio estimator was very rude on the phone:
viewtopic.php?t=2524 (interstate)
"movetopa" reported not liking the Amodio estimator in 9/06:
viewtopic.php?t=10148

--E. Stiewing, Inc. (Mayflower) in Milford.
This company has the website http://www.stiewingmovers.com and the phone numbers 203-878-8960 and 800-762-1845. In 2/12 a customer posted that Stiewing was purchased by William B. Meyer (United) but all of the Stiewing staff was kept on - viewtopic.php?t=21315 As of 11/1/10 this company had an "A" rating with the BBB and 0 complaints in the past 36 months.
"newtoohio" said that Stiewing insisted that a $750 shuttle would be needed for his move to Ohio in 6/07 even though he felt it wasn't necessary, so he went with Siracusa instead:
viewtopic.php?t=13973 (interstate)

National Van Lines agents

An industry expert commented that National Van Lines with website http://www.nationalvanlines.com is a "well run mid-sized, family owned, privately held company based in Broadview, IL. The current management has years of experience and are very active within the industry. "Ruges" (driver for NAVL) posted, "I know a couple of very good drivers who went over [to National Van Lines]. And the stories they are telling me about how high the company view's quality is pretty good." Both of these comments are on this thread:
viewtopic.php?t=6760

--Ann Street Express (National) in Hartford.
Mentioned but not much information. This company's phone is 860-522-8127. As of 11/07 this company had no BBB complaints in the past 36 months. As of 11/1/10, there is no current information from the BBB.

--Vanguard Moving & Storage (dba David Anton, Inc.) (National) in Norwalk.
It appears that the company uses National's authority for interstate moves. Vanguard's phone number is 203-655-1514. As of 11/07 this company had 5 BBB complaints over the past 36 months. (its information is being updated as of 11/1/10, so we have no current information).
An industry expert posted that "Vanguard has been active in Connecticut for years. Although they are a National agent, the owner has his own interstate operating authority as David Anton, Inc. (DOT #1280534; MC #498332)":
viewtopic.php?t=6760
Someone got a Nonbinding estimate from Vanguard for a local move but we don't know whether he went with them:
viewtopic.php?p=34944#34944 (local)
"FredMc" posted in 3/07 that Vanguard did a good job for him on some local moves:
viewtopic.php?p=84897#84897 (several local moves)
"movingtoca" used them for a move to CA in 2006 and posted that the owner was very personable. The move went well although the shipment arrived a little late:
viewtopic.php?t=6730 (interstate)
"OutofChaos" posted in 5/07 that the owner/estimator (Dave Anton) was "all right" and gave him a lower estimate than C&D Moving or a Wheaton agent for his move to Pittsburgh:
viewtopic.php?t=13665

North American Van Lines agents

:alert:--C & D Moving & Storage Co. (North American) in Brookfield.
BE CAUTIOUS about using this company, which has the website http://www.cdmoving.com and the phone 203-744-3010 or 800-473-0021. As of 11/07 this company had no BBB complaints over the past 36 months. As of 11/1/10 the number of complaints had increased to 3 and the BBB had given them a "B+" rating primarily due to the length of time it has taken them to resolve complaints.
It has a serious complaint posted on the Internet dating from 2004:
http://www.stephanemaes.com/ESSEM/pub/2 ... _29_04.htm
"OutofChaos" posted in 5/07 that the co-owner/estimator (Matt Chila) was professional but refused to give him a GNTE for his move to Pittsburgh. Instead, he gave a Nonbinding estimate and indicated that it was "binding" in the sense that the customer wouldn't have to pay more than 110% of the estimate on delivery day (a not uncommon but misleading practice). Also, Matt asked for a 50% deposit up front:
viewtopic.php?t=13665

--Derosier North American (North American) in Stratford.
This company has a website of http://www.b4wemove.com and a phone number of 1-800-830-1159. As of 11/1/10 this company had an "A+" rating from the BBB with 2 complaints over the past 36 months. Mentioned but little information.

:alert:--Nationwide Moving & Storage Co., Inc. (North American) in Bloomfield.
BE CAUTIOUS about using this company. As of 3/08 it had an unsatisfactory record with the BBB due to unanswered complaints and 4 complaints over the past 36 months. As of 11/1/10 the number of complaints had dropped to 3 (resolved) and their rating with the BBB was an "A".
http://ct.bbb.org/WWWRoot/Report.aspx?s ... &firm=1523
"Soup Lady" was set to do a move with them from CT to FL:
viewtopic.php?t=9606

Paul Arpin Van Lines

--BeavEx Moving & Storage (Arpin) in North Haven.
This company has the website http://www.beavexmoving.com and the phone 203-234-9950. As of 5/07 it was licensed to do interstate moving. As of 11/1/10 this company had an "A+" rating with the BBB and 1 complaint over the past 36 months.
"omuraji" posted that he had a good local move with them in 2001 and six years later the same person was running the company, a good sign:
viewtopic.php?p=88192#88192 (local)
"leavingnewhaven" posted in 6/07 that Beavex was "excellent" on his move to Boston - and they held to a $1900 charge for 4000 pounds (their minimum for interstate) even though the weight went over by a few hundred pounds:
viewtopic.php?p=89437#89437 (interstate)

Stevens Worldwide agents

--A Better Way Salka & Sons (Stevens) in Cromwell and Meriden.
This company had the website http://www.abwmover.com and the phone 800-372-4453. It was a North American agent for many years before moving to Stevens. As of 11/07 it had 1 BBB complaint over the past 36 months, and as of 10/08 it had 0 complaints. Someone posted in 10/08 that Salka & Sons had closed its doors - Confirmed as of 11/1/10 the BBB reported "This business has no rating because it is out of business." viewtopic.php?p=118968#118968
"connecticut" (moving from Hartford to Denver) liked the Salka sales rep, partly because he gave a GNTE:
viewtopic.php?t=2927 (interstate)
However, "ct_to_ca" (moving to CA) posted that the rep failed to include two large armoires in his living room in his GNTE quote, i.e. he seemed careless and possibly gave a lowball estimate:
viewtopic.php?t=7723 (interstate)

United Van Lines agents

--Ace Van & Storage (United) in Cheshire.
Mentioned but little information. This company has a phone number of 800-723-0399. As of 11/1/10 this company had an "A" rating with the BBB with no complaints over the past 36 months.
Ace was the hauling agent for a move with storage booked by All Chicagoland in Chicago. When the goods were delivered, items were missing, there was damage, and there were no inventory sheets. It was unclear whether All Chicagoland or Ace was responsible:
viewtopic.php?t=5035 (interstate)

:RIP:--Barrieau Moving and Storage (United) in Hartford. THIS COMPANY IS OUT OF BUSINESS.
Barrieau, an old-line moving company that had been in business since 1927 and had 40 employees, closed its doors in late 2004 - http://www.accessmylibrary.com/coms2/su ... 235315_ITM - The owner had been a past chair of the AMSA. Industry people say that it is difficult to operate a moving company in the Hartford area because it's hard to get good workers there.

--Capitol Moving and Storage (United) in South Windsor.
This company has a website of http://www.capitolmoving.com and a phone number of 860-282-4646. As of 11/1/10 this company had an "A" BBB rating and 2 complaints over the past 36 months. In 6/08, "BillAdams" (sales rep for Joyce in Oxford) posted that Capitol is "an established, well-run, family owned business with much integrity.":
viewtopic.php?p=110646#110646
Someone moving from Hartford to Denver ("connecticut") posted that its sales rep increased his Nonbinding estimate by 15% to give a GNTE estimate and also the company was going to tack on a 4% surcharge if he wanted to pay with a credit card:
viewtopic.php?t=2927 (interstate)

--McCollister's (United).
Mentioned but no information.

--William B. Meyer (United) in Stratford (HQ) and Hartford.
This company has a website of http://www.williambmeyer.com and a phone number of 203-375-5801. This is a large agent that does a lot of commercial moves. It has a large hauling fleet and does many moves using its own trucks and drivers (desirable). As of 11/1/10 the company had an "A+" rating with the BBB and 3 complaints over the last 36 months.
A competitor (John Adams of Joyce Van Lines) told one of the MovingScam moderators that he thought the company was very good. "ArchieWhite" (owns a Mayflower/United agency in Atlanta) posted the same thing.
"ct2tx" (Patty) posted that Meyer was the only company that responded to her request for someone to come give her an estimate in July 2005--she never heard back from Capitol or Admiral:
viewtopic.php?p=39595#39595 (interstate)
However, "ct_to_ca" (moving to CA) posted that Meyer never responded despite two requests for an estimate:
viewtopic.php?t=7723 (interstate)
"doctord33" moving to Chicago in 10/06 posted that the packers from Meyer did a great job, and the Mayflower driver (Steve) was also very good--"I wouldn't hesitate to recommend WB Meyer" to friends and family:
viewtopic.php?t=10229 (interstate)

Wheaton Van Lines agents

--J.B. Moving Services, Inc. (Wheaton) in Stamford.
This company also has an office in New Rochelle, NY. It has the website http://www.movejb.com and the phone 203-602-7979. As of 11/1/10 it had an "A+" rating with the BBB and 0 complaints over the past 36 months.

Independent moving companies

:alert:--Advantage Moving & Storage (independent) in Plainville.
BE CAUTIOUS about using this company. As of 11/1/10 it had a ”D-" rating with the BBB due to unanswered complaints and it had 27 complaints in the past 36 months. Their phone number is 860-283-2886.
"JNickell22" was considering them for an intra-state move and it isn't clear whether they were willing to do an in-residence estimate or not:
viewtopic.php?t=5957 (move within CT)

--Arthur Werner Moving & Storage (independent) in Stamford.
This company also has branches in NYC and NJ. We have two good reviews of the NYC branch. As of 11/1/10 this company had a BBB rating of an "A+" with 0 complaints over the last 36 months.

:thumbsup: :thumbsup: --Callahan Brothers, Inc. (owned by Joyce Van Lines; see below) in Cos Cob.
Because this company is owned by Joyce and is located nearby, MovingScam.com considers it, like Joyce, AN OUTSTANDING PERFORMER with at least 20 good reviews and no significant bad reviews as an origin agent on this website. Callahan has the website http://www.callahanbrothers.net and the phone 203-869-2239. As of 11/1/10 this company had an "A" rating and 0 complaints with the BBB over the past 36 months. It used to be a North American Van Lines Agent and has been in business since 1947. A sales rep for Joyce explained what happened: "John Callahan retired, his children didn't have any interest in running the business, and he sold his company to Will Joyce in March 2006. Will used to drive for John many years ago, and they've always stayed in touch.":
viewtopic.php?p=91578#91578
Find reviews of Joyce Van Lines at:
viewtopic.php?t=19209

--Educated Movers (independent) in New Haven.
This company doesn't seem to be licensed to move people either within CT or interstate. "Erin" used them to load a trailer for her Movex move and posted that things were damaged when Alain (the owner) didn't use enough moving blankets. Nevertheless, "SusannaT" was poised to use them for a move to DC because they quoted her only $1500, but she never came back to report how it went:
viewtopic.php?t=4357 (interstate)
In 1/07 someone posted that the owner (Alain) might have an arrest record:
viewtopic.php?p=80621#80621

--Greene Moving & Storage, LLC (independent) in Manchester. (Legal name Greene Facility Services, LLC.)
This company has MC #218475, website http://www.greenemovingandstorage.com and phone 860-649-2255. As of 11/1/10 it had an "A+" rating with the BBB and 1 complaint over the past 36 months.
"movetopa" was considering the company in 9/06 for a move to PA:
viewtopic.php?t=10148
"arl" gave the company and the estimator Patrick Greene a good report for his move to NYC in 7/08, saying that the movers were "fun, professional, and very fast":
viewtopic.php?t=17203 (short-distance interstate)
"maradino" said they would highly recommend Greene I their review on 7/8/14:
viewtopic.php?f=13&t=24875

:thumbsup: :thumbsup:--John F Goetjen & Son, Inc. (independent) in Wilton. This company with MC #53766 has the website http://www.joycevanlines.com and the phone 800-451-0653 was purchased by Joyce Van Lines in 2009. Prior to this, an industry expert posted in 3/08 that "the Goetjen family has been part of the local market for 50 years and they’ve always gone out of their way to cooperate in difficult situations.": viewtopic.php?p=106013#106013
According to http://www.protectyourmove.gov it has 3 trucks. As of 11/10 it had an "A+" rating with the BBB and 2 complaints over the last 36 months. However, a CAUTION: It was a North American Van Lines agent for many years but the van line no longer lists it as one as of 11/10, even though Goetjen's website says that it is a North American agent for interstate moves.

:thumbsup: :thumbsup: --Joyce Van Lines (independent) in Oxford. Also owns and operates Callahan Bros., Inc. (independent).
AN OUTSTANDING PERFORMER with at least 20 good reviews and no significant bad reviews on this website. This company has about 60 long-distance drivers and 150 trucks nationwide. It is HQd in Indianapolis for the purpose of interstate licensing. However, it has 10 offices throughout the U.S. and 70% of the bookings are done out of the CT office. As of 11/1/10 the CT office had 3 BBB complaints (all resolved) over the past 36 months, with a handful of complaints posted for all of the other offices combined--not many, considering that Joyce reportedly did 5500 to 7000 moves a year between 2004 and 2007. All offices combined had only 3 BBB complaints during the 12 months preceding 9/08.
Moving professionals have spoken of Joyce very highly because of its ability to self-haul shipments using its own trucks and drivers (desirable) and to pick up shipments - even small shipments - on a specific day. A driver for NAVL ("East Coast Mover") posted that "the reason joyce can discount a little higher is that they are not connected with a major vanline and don’t lose a chunk to them..will joyce runs a real tight ship and they are a very good company…a close friend of mine went to work for them in dispatch 2 years ago after 20 years with another mover and has nothing but good things to say... " - viewtopic.php?p=50643#50643 On the same thread, another long-haul driver (ECM, now posting as "I-95") added that one of his friends had left Clark & Reid (a very high-end company) to drive for Joyce.
Joyce does many large, high-end corporate account moves as well as a lot of military work. Will Joyce, the hands-on company owner, works out of the Oxford, CT office. He grew up in Stamford, CT and is himself a former driver. The driver who said above that agents "lose a chunk" to the van lines was referring to the fact that on interstate moves that they register with their van lines, agents typically have to pay the van lines 10% to 15% of the linehaul. Since Joyce self-hauls everything, this doesn't come into play. Also, the drivers are likely to be motivated to do a good job in a self-haul situation like Joyce where they are rated for service quality on every move. There is a stiff chargeback to drivers if there is damage.
"Alba" posted in 2003 that she was going to use Joyce for a local move because they seemed professional and added that they were asking for a $100 deposit, which Tim Walker (website owner) said was normal in the busy season, but she never came back to report:
viewtopic.php?t=411 (local)
We have one bad report on Joyce by "mike in columbia" for a within-state move involving storage where there was damage to items; he said that he was trying to negotiate a settlement but never came back to report:
viewtopic.php?p=37813#37813 (within-state)
As of 2/06, a couple of people ("CTMove" and "LDM509") were poised to use Joyce for interstate moves. The first one was moving to GA. The second one told one of the MovingScam moderators in a Private Message that the Joyce estimator (Bill Adams, cell phone number 203-525-7055) made a very good impression and that Joyce even offers "recycled" boxes from corporate moves for free if people can pick them up in Oxford. Another estimator for Joyce (John Adams) came on MovingScam to offer assistance as needed. "LDM509" (real name Lynn) later came back to say that the move went very well:
viewtopic.php?p=52463#52463
viewtopic.php?t=9105 (interstate)
In 1/07 one of the MovingScam moderators talked on the phone with John Adams about another matter and he told her that he and Bill Adams are brothers and cover different parts of CT for Joyce. John has been in the business for 20 years and he impressed her as a straight shooter. His cell phone number is 860-306-6516.
She asked John about the claim by "mike in columbia" for water damage referred to above and he reported that the claim had been settled. He said that he himself had worked for agents of major van lines before coming to Joyce 7 years ago and he would never work anywhere else. He said that with the van lines, the agents lose control of the moves that aren't self-hauled and when customers complain, it is frustrating because the agent can't really do anything to help. (We have heard this before.)
In 9/08 the same MovingScam moderator met the Joyce team at the Callahan Bros. facility in Cos Cob and was very impressed with the high quality of the people, from Will Joyce on down.
"ct_to_ca" (moving to CA) posted that Joyce gave a very high Nonbinding estimate:
viewtopic.php?t=7723
"just_moved" posted a very good review of a move from New Haven to San Diego--Joyce moved 6400 pounds plus a car for only $5800. The original estimate was for 5000 pounds but the price stayed the same because the person had a GNTE quote:
viewtopic.php?t=7870 (interstate)
"Confusion" posted an excellent review of a move to NC with Joyce, saying that they loaded quickly and "the crew was wonderful":
viewtopic.php?t=8524 (interstate)
"small move" complained in 9/06 that a local move took 2 days rather than 1 day that was promised, but this may not have been Joyce's fault:
viewtopic.php?t=10045 (local)
"doctord33" moving to IL didn't care for Joyce's rep (no longer with the company as of 2007), who he said made disparaging remarks about William B. Meyer and Kaster in 10/06:
viewtopic.php?p=72979#72979
“Glad2BDone” posted a rave review of a very short notice 50-mile move in 1/08, praising Bill Adams (estimator/district manager) and the crew as "absolutely outstanding":
viewtopic.php?t=15450 (intrastate)
"BonnieS" gave Joyce excellent marks for a 2/08 move to West Virginia, which occurred during very bad weather but the movers (the driver was Richard Evans II) never complained and did a great job:
viewtopic.php?p=107227#107227 (interstate)
"DavidV" posted a rave review of Joyce for his 7/08 move to SC that was booked through Callahan, a company owned by Joyce (see above). He singled out Bill Adams, Ann and Barb in the office, and especially the driver Richard Evans for praise - "the most pleasant moving experience imaginable":
viewtopic.php?t=16876 (interstate)
"davefaiman" posted an excellent review of a very large move to OH in 8/08, praising especially John Adams (estimator), Dawn in the office, and the driver John Colaccio:
viewtopic.php?t=17107 (interstate)
"newhaventophoenix" posted an excellent report on Joyce in 9/08 for a move to AZ, giving favorable mention to John Adams (estimator) as well as the driver Frank Lutz and his wife Cindy:
viewtopic.php?t=17276 (interstate)
"Rea.Mark" heartily recommended Joyce in 9/09 after a MA-OH move. The family car was loaded onto the trailer along with the household goods. "Good price, great service, kudos to Jeff Johnson [driver - 'AWESOME'] and John Adams":
viewtopic.php?t=18634 (interstate)
"Nelima 1581" praised Joyce in 10/09 for a NY-CA move, including one month of storage, mentioning good communication in particular:
viewtopic.php?t=18678 (interstate with storage)
"MichaelSharon1" used Joyce for a move to Connecticut in 10/09 and singled out driver Jeff Johnson for praise:
viewtopic.php?t=18706 (interstate)
"jbmill3" posted an excellent review in 3/10 praising the company for low price, fast delivery, and prompt payment of a claim on a move from Boston to KY:
viewtopic.php?t=19040 (interstate)
[More recent reviews of Joyce Van Lines can be found at viewtopic.php?t=19209 .]

:alert:--Lippincott Van Lines (independent) in Winstead and North Haven
BE CAUTIOUS about using this company. People in the industry have said that it used to be a North American agent but it went bankrupt and became an independent. As of 11/1/10 this company had an "A" rating with the BBB with 6 complaints over the past 36 months. We investigated it but no definite conclusions were reached:
viewtopic.php?t=1813
"Erin S." gave a good review of the pre-move process (estimator, etc.) but she went with Movex instead:
viewtopic.php?p=15208#15208 (interstate)
However, "clotho26" posted on the above thread that it would not do an in-residence estimate for his move to VA, which is now illegal if the residence is within a 50-mile radius of a moving company.
Someone ("unsatisfied") wrote in to complain about Lippincott but gave no details:
viewtolpic.php?p=16611#16611

:thumbsdown:--Manchester Moving & Storage, Inc. (independent) in Manchester.
AVOID this company, which has MC #47583, a website of http://www.manchestermoving.com and a phone number of 860-646-3333. As of 11/1/10 this company had an "F" rating with the the BBB and 12 complaints over the past 36 months. Of these, 5 went unanswered and the BBB reports that 3 were serious complaints. It has had some brief interstate license revocations.
"movetopa" liked its sales rep and as of 9/06 was considering the company for a move to PA:
viewtopic.php?t=10148
However, there are two very bad reports about the company on this thread, one dating from 2/06 and the other from 4/08:
viewtopic.php?t=7183 (two moves, at least one interstate)

:alert:--Noah's Ark Moving & Storage (independent) in Westport (also an office in Manhattan). (Legal name is Moving & Storage, Inc.)
BE CAUTIOUS about using this company, which has the website http://www.noahsarkinc.com and phone 203-221-8055 or 866-247-2758 (Westport). As of 11/1/10 this company has 1 complaint over the past 36 months with the BBB, and an "A+" rating. It lists its CEO is Amit Arava. Although its recent reviews on MovingScam.com are generally poor, it does not seem to be connected with the dubious company Noah's Ark Moving at 13148 Raymer Street in North Hollywood, CA, phone 949-448-8898.
"martyw" reported having a good intra-CT move with the company - "about 4 Israeli boys - real nice hard working - no damage" in 2003:
viewtopic.php?t=4342 (within-CT)
Three reviews of the company were posted on the same thread in 2005. The first one, by "voicelit," describes a years-ago short interstate move that was "great . . . bunch of ex army Israeli kids having a Nyc youth time." However, the next two reviews - one by "JohnL" and one by an anonymous poster - allege attempted overcharging and unpleasant demands for tips:
viewtopic.php?t=4769 (three short-distance interstate moves)
"uptownblonde" posted a bad review of them in 4/07 saying that the workers arrived 6 hours late and finished at midnight:
viewtopic.php?p=85551#85551 (local)
"jiankabe" posted a decent review of them for a move from CT to NJ in 11/07 but said people should watch carefully to avoid being overcharged:
viewtopic.php?p=99618#99618 (short-distance interstate)

DELAWARE

Re: Summary of moving company reviews posted on MovingScam.c

Postby DELAWARE » Thu Apr 27, 2006 2:31 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7588#57588

Allied Van Lines agents

:thumbsup:--Bayshore Moving and Storage (Allied) in Newark (also in Woodbridge VA). Legal name Bayshore Transportation System, Inc..
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews as an origin agent on this website. This company with MC #361761 and DOT #540129 has the website www.bayshoreallied.com and the phone 888-665-7342, 302-366-0220 or 800-523-3319. As of 11/3/10 it had an "A" BBB rating and only 2 complaints (both resolved) over the past 36 months. According to industry people, this is a "gold standard" moving company handling a large number of national accounts and some military. Bayshore is woman-owned and the owner's two sons are managers for the company, one in sales and the other in operations (dispatch). It focuses on giving Guaranteed Pricing.
In 2009, the Bayshore office in Newark, DE had excellent internal customer satisfaction scores based on more than 800 surveys and as of 9/10 this pattern has continued through 2010. In the summer of 2010 it hired a manager with 25 years' experience in international moving. Bayshore handled about 5,000 moves in 2009, and (important for quality) about 85% were self-hauled using its own trucks and drivers. It is a top booking agent for Allied Van Lines.
The company was praised by "bosoxfan" (industry expert) in 5/08 - http://www.movingscam.com/forum/viewtop ... 769#108769 It was also praised by "r.tennison" (Allied driver) in 5/08 - http://www.movingscam.com/forum/viewtop ... 313#109313 "Techsan93" (working for an Allied agent at the time) posted in 10/08 that Bayshore has very good drivers: http://www.movingscam.com/forum/viewtop ... 447#119447
"tbirds1500" reported in 11/06 that a Bayshore rep did a careful, thorough estimate of his belongings for a move to NC booked by Excel (Allied) in Raleigh, and after the move he reported that Bayshore's weight estimate was within 100 pounds of the actual weight, which is pretty incredible: http://www.movingscam.com/forum/viewtopic.php?t=10484 (origin agent on interstate move)
"allnin" was very pleased with Bayshore for a move to NJ in 1/07--it cost him $1455 to move 3250 pounds:
http://www.movingscam.com/forum/viewtopic.php?t=10840 (interstate)
"CaneGrrl" posted good things about the sales rep for a move from Philadelphia to Atlanta in 4/07 (Bayshore was going to self-haul), although she went with Sinclair instead: http://www.movingscam.com/forum/viewtopic.php?t=13225
"pkz123" never came back with a final report but posted in 5/08 that she had decided to go with Bayshore for a move from Philly to the Syracuse area because of "the attentive and responsiveness of their team" and said that she had a friend moving at the same time who was pleased as well: http://www.movingscam.com/forum/viewtop ... 0040#10040 (interstate)
"realmingus" (real name John) posted in 7/08 that he was going with Bayshore for a move from DE to Los Angeles because "their service and personal attention has been great so far." There were problems with the actual move (the load was split; a helper was drunk; some items were not properly noted on the inventory), but this was the fault of the van line because Bayshore only booked the move and did not haul it. John had purchased FRV coverage and Bayshore honored his claim for $1000 in damage: http://www.movingscam.com/forum/viewtopic.php?t=16865 (booking agent for interstate move)
In 10/08 "SinDonor" gave Bayshore an excellent review for hauling his move from FL to Redmond, WA, praising especially Bill Fortier, the driver (#40744):
http://www.movingscam.com/forum/viewtopic.php?t=17394 (hauling agent on interstate move)
In 11/09 "Sacgal" posted a rave review of a move to CA with Bayshore, praising especially Paul Skolaski (sales rep), Matt (driver), and Diane (office) - "They were just all so professional and helpful and friendly. Not one complaint!": http://www.movingscam.com/forum/viewtopic.php?t=18779 (interstate)
"bonsai811" posted in 4/10 that he/she had decided on Bayshore for a very small shipment to FL because they had a good price but never came back to report: http://www.movingscam.com/forum/viewtop ... 177#130177 (interstate)

Atlas Van Lines agents

--American Van & Storage (Atlas) in Newark.
This company has the website www.americande.com and the phone 302-369-0900. Mentioned but not much information. As of 11/3/10 the company had an "A" rating with the BBB with no complaints in the last 36 months. In 4/08 "bosoxfan" (banking professional familiar with the industry) seemed to think that they were good:
http://www.movingscam.com/forum/viewtop ... 639#107639

--Hopkins and Sons (Atlas) in New Castle.
This company reportedly left Paul Arpin Van Lines in 2007 to become an Atlas agent. "bosoxfan" (banking professional familiar with the industry) spoke highly of it in 4/08. As of 11/3/10 Hopkins had an "A+" rating with the BBB with 2 complaints over the last 36 months. In 11/10, "NYCMover" (working for a United agent in NY) recommended it highly - "Call (302) 322-5421 and ask for Mark Pitrizzi. He's a VP there, the son of the owner and an honest man": http://www.movingscam.com/forum/viewtop ... 950#135950

Bekins Van Lines agents

--Berry Van Lines (Bekins) in Dover and Wilmington (also in Salisbury, MD).
This company has the website www.berryvanlines.com and the phone 800-355-6205. As of 3/11 this company had an "A+" rating with the BBB and 0 complaints in the past 36 months. At that time it had 41 trucks and no complaints listed on www.protectyourmove.gov (excellent).
In 7/05 "Firewalker" got an estimate from the Dover office for a move to NM and their Nonbinding quote came in double the one submitted by a Mayflower agent (Dennis Storage in MD); she ended up going with Broadway Express:
http://www.movingscam.com/forum/viewtopic.php?t=5230
In 12/06 "tedward" got an estimate from the Wilmington office for a move to OR and the sales rep (Mark) estimated the weight lower than Bayshore Allied:
http://www.movingscam.com/forum/viewtopic.php?t=10736

United Van Lines agents

--Holman Moving Systems (United) in Wilmington (HQ). Also has an office (its flagship) in Hackensack NJ.
This company has the website www.holmanmoving.com and the phone 302-323-9000 or 800-527-6673. As of 11/3/10 the company had an "A" BBB rating and 0 complaints over the last 36 months. According to its BBB listing, Holman was founded in 1886. Its first-quarter 2010 quality scores from the van line - based on ratings by customers - averaged 4.8 out of 5 (very high) for the Delaware office.
Several industry pros including "Fred0844" (works for United in Toronto) have said that it is a highly reputable old-line company. One moving company owner in NJ commented, however, that because it does a lot of corporate/national account moves (about 70% of its business is in this category), it may not be quite as consumer-friendly as some agents that focus on COD moves. In 4/08, "bosoxfan" (banking professional familiar with the industry) spoke very highly of Holman - "Like Bayshore and Hopkins and Sons, it has clean trucks and modern structured warehouses and the drivers I have come across were very professional."
As of 6/10, the company was being run by a brother-sister team, Bob and Kathy Holman. Bob manages the fleet as executive VP and Kathy is the president of both Holman and XONEX, the relocation arm.
"Jay" (works for Armstrong in NC) posted that he used to work for them in NJ and "they are a good orginization and were one of the founding agents of United Van Lines back in the 40's. They are a self haul company and do like to self haul all of their own orders. Holman, btw is the fathers last name. . . . Xonex, is, or at least used to be the relocation side of the business which dabbles in home buyouts, mortgages, things like that. . . . Holman just about turns down every cod move out there because they are a national account company. im pretty sure, or at least thats what i was aware of, that they only did local cod stuff and stuff they knew they could cover."
http://www.movingscam.com/forum/viewtop ... 0656#40656
"rosenfem" had high praise for Holman during an international move on 7/15/11:
http://www.movingscam.com/forum/viewtopic.php?t=20734

Wheaton Van Lines agents

--Delaware Moving & Storage (Wheaton) in Wilmington/Newark.
This company has the phone 302-322-0311 and the website www.delawaremovingandstorage.com. As of 11/3/10 this company had an "A+" rating with the BBB and 7 complaints in the past 36 months. This is down from 6/08 when they had 16 complaints.
"Jeffnusa" gave them an excellent review for his move from southern NJ to northern GA:
http://www.movingscam.com/forum/viewtopic.php?t=8181 (interstate)

DISTRICT OF COLUMBIA

Re: Summary of moving company reviews posted on MovingScam.c

Postby DISTRICT OF COLUMBIA » Thu Apr 27, 2006 2:32 pm

This is the link to this post - http://www.movingscam.com/forum/viewtop ... 7589#57589

NOTE: many companies serving DC are actually located in Virginia and/or Maryland and are listed there. Readers should check the listings under those states.

Mayflower Transit agents

--Federal Moving & Storage, LLC (Mayflower) in Washington (HQ is actually in Forestville, MD).
As of 11/3/10, this company with MC #420207 had an "A+" BBB rating an no complaints over the past 36 months. Its website at www.federalmoving.com says that it's the largest hauler for Mayflower in the D.C. area. On www.safersys.org. It has MC #420207 and is the sister company of Security Storage (United).

United Van Lines agents

--Security Storage (United) in Washington.
Security Storage (also dba Security Moving) has seven offices in the DC area, including in Dulles, Vienna, and Alexandria, VA. Its DOT number is 94594 and its website is www.sscw.com. As of 11/3/10 it had a BBB rating of an "A+" and 1 complaint in the last 36 months. It is a different company from the Atlas agent Security Storage (now Security Relocation Group) in North Carolina. Supposedly it moved Hillary and Bill Clinton out of the White House. It has been highly praised by an industry expert, by "weem" (works for a mover in northeast MD), and by "ECM" (now posting as I-95), a long-haul driver based in the Northeast. It has a large hauling fleet and is likely to self-haul shipments. It is the sister company of Federal Moving & Storage, LLC (Mayflower).
We have a review by "noneofyourbizz" (real name Chris) of a move to Seattle involving storage with Security in DC. He was pleased by the service in DC, which involved pickup in containers, but not so pleased with the delivery crew in Seattle, who he said were careless and one was hung over:
http://www.movingscam.com/forum/viewtop ... 2355#32355 (interstate)
We also have good comments on the pre-move process by "Ted" (moving a full trailer load including high-value items from Great Falls, VA to Portland, OR), although he never came back to post a final report. He went with Security Storage and selected Chipman United as his destination agent:
http://www.movingscam.com/forum/viewtop ... =6656#6656 (interstate)

Independent moving companies

--Capitol Family Movers (independent) in Washington.
"cbreeze" posted a positive review of this company in 8/08 -
"My daughter needed only one hour of loading help from a storage onto a Budget truck. Emove has a minimum of two hours so I looked at craigslist and made contacts with several people. One of them was Capitol Family Movers. Jackie was the contact person who responded to my numerous emails and phone calls promptly. She gladly gave references when asked. Today they showed up on time, loaded my daughter's furniture in one hour, and were very efficient. They charged $25 per person per hour, no travel charges and no minimum hours. I know how hard it is to find reliable help, especially with a small move and craigslist , unlike emove with users' ratings, can be fraught with scams so I can recommend Capitol Family Movers, their ads are in DC craigslist and their phone number is 202-903-6650.":
http://www.movingscam.com/forum/viewtopic.php?t=17202 (loading help)

--Great Scott Moving (independent) in Washington.
Not much information. Someone posted that a friend recommended them and their rates were lower than those of some other companies. A MovingScam moderator commented, "Their DOT number is 604984. They've been discussed a bit here (you can do a search putting "Great Scott" in quotation marks) and it was noted that they have no interstate license. But yours is a local move. Their BBB report looks fine and I could find no complaints on the Internet - http://www.dc.bbb.org/report.html?natio ... ompid=9161.":
http://www.movingscam.com/forum/viewtopic.php?t=5475


Return to “Open Community”

Who is online

Users browsing this forum: No registered users and 11 guests