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"You Load/We Drive" moves are usually much less expensive than full-service moves. You control your moving costs by loading your items yourself within the space you reserve. Charges are based on space used and distance traveled; weight is not considered. Because you load your own shipment, you are primarily responsible if scratches, dents, and breakage occur, although your shipment is covered for damage caused by company negligence or catastrophes.
Full service moving companies do the loading, driving, and unloading for you and also pack your items if desired. However, these moves are usually much more expensive than self-moves. Charges are based on the weight of the shipment and distance traveled. Items are covered for damage caused by company negligence or catastrophes and you can also buy enhanced valuation coverage for scratches, dents, and breakage from the company.
Auto transport companies These auto transporters own their own trucks and have their own drivers. They are not brokers that would shop your move to the lowest bidder and keep you waiting until someone agrees to move your car. If you ship your car with them, you can talk to the driver so you will always know where your car is. They are not cut-rate operators, but reviews show that they have performed very well for customers at reasonable cost.
Auto transport brokers do not own their own trucks. They book your car with the actual carrier and charge a small fee (typically $150-$200) to do so. A good broker with many contacts can be very helpful. However, choose one like ProStar that works with high-quality carriers and will not just place your car with the lowest bidder. The broker should also stay on top of your move so you know where your car is and when it will be delivered.
International moving companies arrange for your goods to be seen and measured, packaged, moved to port or airport, transported internationally, and delivered. For safety, be sure that any company you contract with is licensed by the Federal Maritime Commission (FMC).
MovingScam-Approved Companies There are many good moving companies besides the few companies that are formally endorsed by MovingScam. The following companies are properly licensed and insured. They have numerous excellent, believable reviews and few or no complaints, showing that they are committed to providing high-quality moves. They have each assigned a person to help MovingScam customers with any problems that may arise.  
 
In view of this, MovingScam has given these companies its seal of approval. This seal of approval is a step below formal endorsement only because, as van line agents, they are not able to control every move from start to finish, although they are able to control moves that they do using their own trucks and drivers. Especially for the latter type of move, MovingScam.com recommends these companies with confidence.
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Question Regarding Damages and Filing a Claim

  		 
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lukenlaurafan77



Joined: 31 Jul 2007
Posts: 24
Location: md
PostPosted: Thu Oct 04, 2007 2:11 pm    Post subject: Question Regarding Damages and Filing a Claim Reply with quote
I recently moved from MD to CO and must say overall I had a very satisfying experience using Ace Relocation. While they were late arriving they were fast and efficient loading and very professional. They delivered my stuff 3 days later(next day after I arrived.) However, my concern is that my son's crib was broken during transit, which was noted on the papers by the movers. I am not completely unpacked yet but I also noticed 3 broken dishes and it appears our dvd/vcr recorder is broken. This is the one that greatly bothers me, because I hadn't known about it before and it was not packed in a box. We went to play some dvds and they either won't load or keep freezing(all dvds and these are even brand new ones). This player is 1 year old. I have full coverage insurance so how do I go about doing this and will I be compensated? I'm scared because when I moved 2 years ago I didn't realize I had signed a paper(even with full coverage ins) saying everything was delivered and ok and all I wound up getting for broken furniture was $450. I don't want that to happen here. Thanks in advance.
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farrah7031



Joined: 11 Jun 2006
Posts: 4619
Location: Tallahassee, FL
PostPosted: Thu Oct 04, 2007 3:04 pm    Post subject: Re: Question Regarding Damages and Filing a Claim Reply with quote
Call Ace and ask them how to file a claim. They're a reputable company and will be fair.
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lukenlaurafan77



Joined: 31 Jul 2007
Posts: 24
Location: md
PostPosted: Thu Oct 04, 2007 3:43 pm    Post subject: Re: Question Regarding Damages and Filing a Claim Reply with quote
I know I can file a claim online and I do intend to. I just don't want them to say something like well the damages should've been found before we left and noted, like the last company I used did. They told me I had signed something saying I waived my rights to use my full value ins protection and therefore settled for thousands of dollars worth of damages for $450. I just hesitate to think I did the same with Ace.
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Michael



Joined: 18 Mar 2003
Posts: 3246
Location: Charlotte, NC
PostPosted: Fri Oct 05, 2007 9:50 am    Post subject: Re: Question Regarding Damages and Filing a Claim Reply with quote
You stated the crib was noted as damged thus your valuation should cover you to have that fixed or repaired first. The dishes, were they packed by you or them? The DVD, if there is no external damage to the piece then they are not liable for what they call "Inherent vice". If there is external damage to the DVD then they should cover you.

I dont think you will have any issue either. But I would recommend you finish getting settled in, unpacked and then go through the claim process. You can only file one claim. therefore make sure you have clearly gone over everything.

Keep us posted,
_________________
Michael
************************************

Forget yourself for others and the others will never forget
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farrah7031



Joined: 11 Jun 2006
Posts: 4619
Location: Tallahassee, FL
PostPosted: Fri Oct 05, 2007 9:59 am    Post subject: Re: Question Regarding Damages and Filing a Claim Reply with quote
Dang! Michael finally agreed with me! Mark that on the calendar! Laughing
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