**5 stars for Rainier Overseas Movers

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**5 stars for Rainier Overseas Movers

Postby turbunator123 » Tue Feb 26, 2008 3:26 pm

I am greatly thankful to this website for my great experience with Rainier Overseas Movers for my move from florida to belgium.

I was about to do my moving from those online scammers. The one night I decided to get some reviews for internationals movers and found this website.

After getting 3 qoutes from different movers I decided to use the services of Rainier Overseas Movers (someone on this website told me the flaws other qoutes had).

I got a qoute of $8000+ for 20 cubic feet container and for 40 feet it was $500 extra. There was no extra cost if I exceed the weight or anything like that.

The packers came in time to pack my stuff on 30th of Nov. Packed the stuff up in two days. I left the stuff in their storage for 2 months as I went to india from US before going to belgium.

I emailed Dave (Rainier Overseas Movers) in the last week of Jan. 2008 that I would like to get my stuff in belgium at around 20th of Feb and my stuff was delivered on 25th of Feb. WOILLA!!!!!

No breakage and delays of any sort.

Just the way it should be done.


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Re: 5 stars for Rainier Overseas Movers

Postby gis1 » Tue Feb 16, 2010 9:48 am

The Scammers are Doug Wiviott and Rainier Overseas Movers not their competition.

I requested quotes on the internet for my move to Brazil.
I was looking forward to getting quotes from the companies recommended on Moving Scam.

Rainier Overseas Movers replied with email containing frightening information and warnings about three of their competitors.
In Doug Wiviott of Rainier Overseas Movers own words “criminal…scam artist of the world… change their name and address every 2-3 years...”

I received a quote from one of these “criminals” and as a friend of mine used them and was extremely happy with their service, I confronted their sales person.
I was transferred to the owner who assured me that these are lies and provided me with proof that his company has the same name from date of incorporation 6 years ago, in addition they did not change their offices or their warehouses locations (they own both properties).

Moving Scam is recommending Rainier Overseas Movers, yet it is obvious that Doug Wiviott is spreading lies about his competitors making Rainier Overseas Movers the scammer

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Re: 5 stars for Rainier Overseas Movers

Postby MusicMom » Tue Feb 16, 2010 12:20 pm

Hmm, anonymous post complaining about a long-standing reputable mover, vague claims of successful move with unnamed "other mover", specific hate against one employee of reputable mover...

Sounds like another disgruntled ex-employee or scammer who lost a bid once the customer found out the truth. We've been at this a while and can spot spam a mile away.

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Re: 5 stars for Rainier Overseas Movers

Postby JAHaddow » Tue Feb 16, 2010 3:17 pm

I have known the people at Raineer overseas for many, many years. They are above reproach. For gis1 to make these accusations without any proof posted, I would encourage eveyone to dismiss the rant.

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Re: 5 stars for Rainier Overseas Movers

Postby gis1 » Wed Feb 17, 2010 7:22 am

I was asked not to mention the “other mover” name they claim that “Moving scam” is bias and worse.

Did any of you contact Rainier Overseas Movers to find out if it is true or not before posting your replies?
Doug Wiviott is emailing it to thousands of potential customers, he can not deny it.

Any one reading this can contact Rainier Overseas Movers and find out the truth.

Moving scam was created, as per its originator, to advise and help consumers, not to protect some Movers of your choice or liking.
When someone tries to sell his services by spreading lies about the competition, he is a scammer and a liar and this is also holds true for Rainier Overseas Movers, and JAHaddow, no one is “above reproach”

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Re: 5 stars for Rainier Overseas Movers

Postby Jeff.Walker » Wed Feb 17, 2010 9:44 am

We are in the process of contacting Doug as we speak, however, your statements about MovingScam being "biased", has the sound of someone who doesn't know our process. Movers that we recommend go through a rigorous background check that includes but is not limited to:

• A history of consistent excellence in business for at least five years.

• The company must have positive consumer reviews going back for at least 6 months, possibly as far as 18 months depending on inception date.

• The company must have no complaints of hostage moves.

• Recommendations from Pro-Movers who volunteer on our site.

This means that companies on our recommended movers list potentially wait a year and 1/2 to get listed.

That being said, there are plenty of movers that are recommended by the volunteers who are not on our recommended moving list. In every instance, the mover is recommended to the consumer because its what is best in their situation, NOT the mover is on our recommended list. Please feel free to look around the forums to validate my claim. I think you will find our volunteers are honest and incredibly unbiased.

While your anger is apparent. Your story doesn't add up. I watch these boards daily and have yet to seen a consumer complain about a mover they didn't use. If Rainier is using unscrupulous business practices, we will get to the bottom of it, but your story sounds more like someone who is attempting a character assasination, than a scammed customer.

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Re: 5 stars for Rainier Overseas Movers

Postby GP6971 » Wed Feb 17, 2010 1:13 pm

"Doug Wiviott is emailing it to thousands of potential customers, he can not deny it".

Hmmmmm. gis1 has a severe case of sour grapes if you ask me.

I recently used Rainier with great success for one of our employee relocations outside of our normal process and they are a very professional, top shelf company. I haven't seen any of these emails and they sure didn't bad mouth their competition when they were competitively bidding for my recent move.

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Re: 5 stars for Rainier Overseas Movers

Postby dougwiv » Wed Feb 17, 2010 1:21 pm

Rainier Overseas Movers has been in this business siince 1979 and we handle over 5000 clients per year trust their international move to Rainier Overseas Movers.
When we warn potential clients of potential "problem shippers", we do not give this warning without research. A simple google search of any company that we mention will produce at least a half dozen complaints on ripoff/complaint boards, etc. Many of these companies do not provide a free in home estimate, do not include packing in their quote[ how could they when they have not even seen the shipment], do not mention many costs involved such as THC, shuttle costs, etc., do not use professional movers, and take large deposits from clients in advance to handcuff clients so that they can not fire these so called movers when they find out what all the extra costs are and see the pathetic service they are getting.
And this is just part of the sad story that we hear over and over again from clients that have been duped. Buyer Beware!!!! Do your homework!!!

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Re: 5 stars for Rainier Overseas Movers

Postby gis1 » Wed Feb 17, 2010 2:57 pm

Thank you Jeff Walker for your reply
I appreciate your promise to check if Rainier Overseas Movers uses unscrupulous business practices.
It is the first positive sign I have found on this site since placing my posting here.

The rest of the replies are suspicious of being an orchestrated “Internet Marketing campaign”

I also see Doug Wiviott response, admitting that Rainier Overseas Movers does send a smear campaign document which he calls a “warning”.
Ask Rainier Overseas Movers to provide you with a copy of this “warning” so we can compare it to the one I got.

Doug Wiviott
claims “we do not give this warning without research”. If his “research” produces lies such as “… change their name and address every 2-3 years...”, then what creditability does all of their other statements have?
Someone that uses unscrupulous business practices will stop at nothing to trash the competition; including using this site and other postings on the internet.
I’m sure once you get to the “bottom of it” you will find that Rainier Overseas Moving is wrong.
Your efforts will go a long way in helping me regain my trust in this site.

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Re: 5 stars for Rainier Overseas Movers

Postby Jeff.Walker » Wed Feb 17, 2010 3:59 pm

At this point, I don't see anything positive coming out of your posts.

I will, as I promised, continue to look into this matter. However, if I see you put another negative post about the volunteers, you will be banned. These folks give up countless UNPAID hours of their lives to help consumers out on these boards.

Ranier has a long history of excellent service, and to me it looks like you are the one running the smear campaign. The only thing Doug has admitted to so far, is to hand out information on how consumers can protect themselves from Rogue movers.

Personally, I don't care if you trust this site or not. You don't appear to be a consumer, you post claims of bad business practices about a company you didn't use, and you accuse the volunteers of dishonest practices. You obviously haven't done the research I asked you to do, as you are making the same unsubstantiated comments you made when you first posted.

Also, until this matter is resolved, you will refrain from continued attacks on Ranier as well. Your point has been made. Let me verify the claim.

The Management

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Re: 5 stars for Rainier Overseas Movers

Postby Jeff.Walker » Wed Feb 17, 2010 5:52 pm

After careful review of the email sent out by Ranier, I am confident that you came on this board lookihg for retribution for what you feel is diverting customers away from one of the following companies:

Echo Trans World Inc
Rated "F" by the BBB
http://www.bbb.org/new-york-city/busine ... -ny-87567/

According to protectyourmove.gov, the company has a history of at least one, and as many as three hostage complaints each year for the last four years.
http://ai.volpe.dot.gov/hhg/SearchDetai ... t%3DSearch

FID International
BBB rating of a "D+"
http://www.seflorida.bbb.org/Business-R ... c-26001623

Protectyourmove.gov report shows two hostage moves in two complaints in 2007
http://ai.volpe.dot.gov/hhg/SearchDetai ... t%3DSearch

Not listed with the BBB (means they're not a member)
Not listed with FMCSA
However, they are listed on a posting within our own boards:

In addition, Doug gives supporting evidence in each case, as to the origins of his claims, and they do seem to have merit, as they come from credible sources:

Echo Trans
http://www.movinganswers.org/thread/341 ... 9522N.html

http://www.ripoffreport.com/reports/0/2 ... 288791.htm

http://www.complaintsboard.com/complain ... 06228.html

http://www.movehop.com/mover-reviews/62 ... -world.php

FID International
http://www.ripoffreport.com/reports/0/3 ... 349054.htm

http://www.complaintsboard.com/suspicio ... 58917.html

http://www.rateitall.com/i-937572-fid-i ... ional.aspx

INTLMove Inc
http://www.ripoffreport.com/reports/0/3 ... 334200.htm

http://www.complaintsboard.com/complain ... 74559.html


So my real question is, are you upset because you own one of these companies, or are you upset because someone is on to you?

At this point I consider the matter closed. Its obvious to me that you are trying to discredit a reputable company who is trying to keep their customers safe. I have recommended to Doug, that they craft a more generic letter, removing specific companies, and that they focus on the process of verifying good movers instead of pointing out bad.

A very good suggestion was handed to me by Hardatwork:
"One point I would make is that for international ocean freight shipment the Federal Maritime Commission www.fmc.gov has jurisdiction over these matters."

I am locking this thread from further comment. The matter is closed.

The Management[/b]

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