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X-press Van Lines FL

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X-press Van Lines FL

Postby dwb » Sun Sep 11, 2011 8:01 pm

What does anyone know about X-press Van Lines out of Davie, FL and the owner, Keren Lugasi? They appear to have gone out of business-website shut down, phones down, dissolution of corporation filed 9/1/11. I have missing and damaged items resulting from a terrible experience with them, as well as overcharge on a binding estimate. Have they operated under other names? Premiere Van Lines shows up online with the same address on Stirling Rd, but is out of business. Is there any way to determine if/when they incorporate under a new name?
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Re: X-press Van Lines FL

Postby Movinghelper » Sun Sep 11, 2011 8:28 pm

Was it an instate move or an interstate move
For more information on moving or to file a complaint go to http://www.protectyourmove.gov

1..NEVER PAY A MOVER A DEPOSIT FOR INTERSTATE MOVING! IT COULD BE THE START OF THE BIG SCAM
2. GO WITH IN HOME ESTIMATES ONLY.
3. DO NOT USE A BROKER.
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Re: X-press Van Lines FL

Postby dwb » Sun Sep 11, 2011 10:02 pm

Interstate. I have filed a complaint with the DOT and reported them to the Federal Trade Commission, and have notified the FLorida Attorney General. I am interested in seeing where they open up shop next.
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Re: X-press Van Lines FL

Postby natalia200382 » Tue Sep 13, 2011 1:20 pm

I had the same bad experience with X-Press Van Lines and today I discovered that they gone out of business. They moved my items in April and I filed a claim right after the move but they still didn't resolve it and now they have disappeared. It was an interstate move as well. Does anyone have any suggestions what to do?
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Re: X-press Van Lines FL

Postby ArchieWhite » Tue Sep 13, 2011 2:47 pm

natalia200382 wrote:I had the same bad experience with X-Press Van Lines and today I discovered that they gone out of business. They moved my items in April and I filed a claim right after the move but they still didn't resolve it and now they have disappeared. It was an interstate move as well. Does anyone have any suggestions what to do?


I've heard that when airlines fold, that other airlines honor the pre-sold tickets...maybe some nice mover will pay your claim in the same line of goodwill?
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Re: X-press Van Lines FL

Postby MusicMom » Tue Sep 13, 2011 3:37 pm

Natalia,

Contact the provider of their insurance at the time of your move, and explain the situation. You're still within 9 months from your move, and their insurance was active through May.

Cargo Insurance Policy # 5820VYP10ST75560059
UNDERWRITERS AT LLOYDS LONDON
Attn: LLOYD'S ILLINOIS INC
Address: 181 W. MADISON, SUITE 3870
CHICAGO, IL US 60602
Telephone: (312) 407 - 6219
Fax: (312) 407 - 6229
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Re: X-press Van Lines FL

Postby natalia200382 » Tue Sep 13, 2011 4:56 pm

Thank you for the advice. At the time of my move they had a claim service - CSI (http://www.csipros.com/home.htm). I have contacted this company but they told me that they are not responsible for X-Press Van Lines claims anymore since X-Press Van Lines is no longer their customer...
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Re: X-press Van Lines FL

Postby lhelms » Wed Sep 21, 2011 9:57 am

I recently moved from North Carolina to Colorado, and am in the same situation. I've filed the claim with the Claims Processing Company, had the claim approved for settlement, and now there is no X-Press vanlines to actually make the payment. I've called the insurance carrier from the earlier post, but there is no way to get anywhere unless you know the name of the BROKER. Are there any other options?

Thank you!
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Re: X-press Van Lines FL

Postby natalia200382 » Wed Sep 21, 2011 10:05 am

lhelms,

I filled a complaint with DOT and just yesterday I received a letter from them. There is a phone number you can call to find out the name of that broker. I'm going to do that tomorrow so I'll let you know.
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Re: X-press Van Lines FL

Postby MusicMom » Wed Sep 21, 2011 12:05 pm

Which broker are you looking for? Were you given X-press by another company, or are they looking for the insurance broker's individual name?
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Re: X-press Van Lines FL

Postby natalia200382 » Wed Sep 21, 2011 12:54 pm

I found X-press on internet. I think it is insurance broker's individual name.
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Re: X-press Van Lines FL

Postby adelatorre » Thu Sep 22, 2011 12:57 pm

My in-laws contracted with them in August 18th, 2011. They are now in Utah living with us, and want to know how to get all their household belongings.

If anybody can assist or wants to commiserate, please contact me.

Thanks.
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Re: X-press Van Lines FL

Postby MusicMom » Thu Sep 22, 2011 2:06 pm

Adela, your inlaws should contact www.moverescue.com

All of you, here's an alternate way to get in touch with them, under their new name:

Domain Name: SDCINTERNATIONALSHIPPING.COM
Created on: 29-Mar-11
Expires on: 29-Mar-13
Last Updated on: 29-Mar-11

Administrative Contact:
cohen, kfir kfir563@hotmail.com
shipping companny
12450 burbank blvd #p117
valley village, California 91607
United States
(323) 774-1687

(Too bad that's a rental mailbox)

Address (from Movers.com, also shows up in ads for X-Press)
7340 Radford Ave
North Hollywood, CA 91605


Address (From their FMC license, but it's a "virtual office")
2033 Gateway Place
San Jose, CA 95110
(same phone number as above)
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Re: X-press Van Lines FL

Postby lhelms » Fri Sep 23, 2011 6:59 pm

natalia200382 -

Were you able to get the name of the individual broker when you called the number that DOT gave you?

Thank you,
lhelms
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