Search found 755 matches

by BillAdams
Tue Sep 11, 2018 6:58 am
Forum: Open Community
Topic: accuracy of online reviews
Replies: 3
Views: 9119

Re: accuracy of online reviews

This is a battle that the movers cannot win. I find that as a consumer, I will no doubt have to decide whether the reviews I read are fake (usually the good ones), or written by the rogue scorned customer. In the moving business, it is not typical for a happy customer to take time away from unpackin...
by BillAdams
Tue Aug 28, 2018 9:19 am
Forum: Open Community
Topic: GPS tracking device for the move
Replies: 12
Views: 8545

Re: GPS tracking device for the move

Personally, I feel like, if only moving companies would share or volunteer this information, it would save them a lot of headaches, as their customers would feel more at ease as to where their items are located, and why. I respectfully disagree. Here's why: Having planned Interstate moves for over ...
by BillAdams
Sun Oct 01, 2017 10:59 am
Forum: Open Community
Topic: When to pay the full amount?
Replies: 2
Views: 2356

Re: When to pay the full amount?

Licensed Interstate movers require payment in full prior to unloading. This can be done with a certified, or bank check, and not a personal check. When paying with a credit card, it is common for the mover to run the card for the full amount prior to loading to be sure the customers' credit will cov...
by BillAdams
Thu Sep 21, 2017 3:37 pm
Forum: Open Community
Topic: Discussion: Damage during your move
Replies: 5
Views: 3367

Re: Discussion: Damage during your move

I have read reports showing a claims frequently as high as 25%. That's 1 in 4 moves. Things don't get damaged when they sit in your home year after year doing nothing. They get damaged when they are put into motion. Movers do the very best they can to prevent damage, but it can (and does) happen. We...
by BillAdams
Sun Sep 17, 2017 7:26 am
Forum: Open Community
Topic: Discussion: Deposits
Replies: 4
Views: 3068

Re: Discussion: Deposits

I recently had my bathroom remodeled. The contractor requested 50% deposit to schedule the work. 25% at the half way point, and the balance upon completion. One could argue that not taking a deposit means no commitment on the part of the service provider. meaning they could cancel the job at any tim...
by BillAdams
Fri Sep 15, 2017 7:26 am
Forum: Open Community
Topic: Discussion: Deposits
Replies: 4
Views: 3068

Re: Discussion: Deposits

Great question, Jeff. Hope you enjoyed your time off. There are two sides to the deposit issue. Trustworthy movers do not ask for large deposits, or any at all. If a deposit is required, it is normally a small amount, $100 or so. If you are a consumer and are asked to pay 25% or more as a deposit, i...
by BillAdams
Tue Sep 05, 2017 5:35 pm
Forum: Open Community
Topic: Discussion: Full Valuation Protection
Replies: 1
Views: 2057

Re: Discussion: Full Valuation Protection

Great topic Jeff! For the Pros: 1. What is the percentage of customers that end up using full valuation? While my answer is not exact, I will guess that roughly 30% of my customer moving locally take the full value option, and 70% don't. The thought is typically that all goes into and off of the tru...
by BillAdams
Fri Sep 01, 2017 7:39 am
Forum: Open Community
Topic: Question for the pros
Replies: 4
Views: 3098

Re: Question for the pros

Hi Jeff, I totally miss the days when consumers came here to learn, and pose questions for the site volunteers to answer. I will admit that I haven't checked in as often as I used to because so little activity is happening. It used to be a thing I did several times a day. I've always enjoyed sharing...
by BillAdams
Mon Aug 29, 2016 2:47 pm
Forum: Open Community
Topic: New to this, trying to understand the quotes
Replies: 4
Views: 3081

Re: New to this, trying to understand the quotes

It is important to be sure everything you want to have moved is on the inventory when you are asking for a binding price. Clear this up before saying yes because you will be asked to sign the inventory before scheduling of your move. Most movers to do not have a cancellation penalty, but ask the mov...
by BillAdams
Tue Aug 16, 2016 10:38 am
Forum: Open Community
Topic: Did we get over-charged for move in/out of warehouse?
Replies: 3
Views: 8290

Re: Did we get over-charged for move in/out of warehouse?

I agree with Jeff and NYC Mover. 1. Should have had a total estimate done as opposed to just an hourly rate. Movers do charge for actual time to load and unload shipments into and out of their warehouses on a local time-based move; and travel allowance to and from the job site is normally "fixe...
by BillAdams
Thu Jul 14, 2016 1:03 pm
Forum: Open Community
Topic: Von Paris (MD-DC) Unresponsive?
Replies: 3
Views: 2752

Re: Von Paris (MD-DC) Unresponsive?

has not responded to any questions of mine regarding the estimate he sent me. I'm loathe to go with an unresponsive company, but that may be more the fault of the agent and not the company. They are all connected. I personally never work too hard to give my money (and trust) to someone who isn't in...
by BillAdams
Mon Jun 06, 2016 5:46 pm
Forum: Open Community
Topic: Recoup options
Replies: 2
Views: 2726

Re: Recoup options

I am very sorry to read about your delay, after doing your due diligence in your selection of carrier. And with the little ones - ow. I work for another carrier, and I can share how we handle delay claims. Hopefully you'll receive other responses here, and maybe from someone at Graebel. The people a...
by BillAdams
Wed Aug 12, 2015 10:49 am
Forum: Open Community
Topic: Ventura, CA to New Orleans, LA
Replies: 1
Views: 2311

Re: Ventura, CA to New Orleans, LA

Congrats in your new job, kaninchen. I am suspecting that most of the reputable movers are pretty heavily booked now through the end of August, so you'll need to start making calls right away. Try looking for movers through promover.org, your local BBB site, and on the Superlist here on this site. B...
by BillAdams
Wed Jul 29, 2015 12:14 pm
Forum: Open Community
Topic: New to the forum with questions
Replies: 1
Views: 2321

Re: New to the forum with questions

It is better to work with a mover at origin, not destination.
To find reputable movers, try clicking the Superlist here on the main page, up top.
Try your local BBB
Try promover.org
Best,
-Bill
by BillAdams
Tue Jul 28, 2015 6:03 am
Forum: Open Community
Topic: Handling fees
Replies: 4
Views: 3181

Re: Handling fees

The standard charges for storage in transit for interstate moves includes a one time warehouse handling fee, typically shown as "first day in storage", then a per day fee to store, then a delivery out of storage fee, also known as cartage. Warehouse handling is for moving the goods from th...

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