Both of these companies have good reputations, so no worries there. Which one communicates better? Which one gives you better dates? Which one gives the best overall impression? These are important questions to ask, and may help you to decide which is the right choice for you. Best to you with your ...

Hi Vince, Consumers who have used moving companies do not typically come here after their moves, so finding anyone with experience to answer you may be a challenge. To find a trustworthy mover, first ask people you know. Realtors, friends, and family members are best. Next, do a search for movers ne...

Welcome back, Tim! It's good to hear from you along with all the others who've been here for a good long time. Shout out to Jeff, who has been in touch with me through the years. We've shared countless conversations about the business and life. Thanks for giving the article some consideration. It's ...

Hey guys, Thanks for your input. Congrats on retirement Lee. If you get bored, try pickleball :D Good point on going to see those homes that are large and with high-end furnishings. Also good point regarding what the client wants moved during the estimate vs. what they want moved on load day. The vi...

I've been a contributor since 2007 and a huge supporter of everything this site does for consumers. I'd like to open up a discussion on the advice given in the article "How to Find a Reputable Mover" that eliminates all movers from consideration because they cannot send an estimator to the customer'...

This is a battle that the movers cannot win. I find that as a consumer, I will no doubt have to decide whether the reviews I read are fake (usually the good ones), or written by the rogue scorned customer. In the moving business, it is not typical for a happy customer to take time away from unpackin...

Personally, I feel like, if only moving companies would share or volunteer this information, it would save them a lot of headaches, as their customers would feel more at ease as to where their items are located, and why. I respectfully disagree. Here's why: Having planned Interstate moves for over ...

Licensed Interstate movers require payment in full prior to unloading. This can be done with a certified, or bank check, and not a personal check. When paying with a credit card, it is common for the mover to run the card for the full amount prior to loading to be sure the customers' credit will cov...

I have read reports showing a claims frequently as high as 25%. That's 1 in 4 moves. Things don't get damaged when they sit in your home year after year doing nothing. They get damaged when they are put into motion. Movers do the very best they can to prevent damage, but it can (and does) happen. We...

I recently had my bathroom remodeled. The contractor requested 50% deposit to schedule the work. 25% at the half way point, and the balance upon completion. One could argue that not taking a deposit means no commitment on the part of the service provider. meaning they could cancel the job at any tim...

Great question, Jeff. Hope you enjoyed your time off. There are two sides to the deposit issue. Trustworthy movers do not ask for large deposits, or any at all. If a deposit is required, it is normally a small amount, $100 or so. If you are a consumer and are asked to pay 25% or more as a deposit, i...

Great topic Jeff! For the Pros: 1. What is the percentage of customers that end up using full valuation? While my answer is not exact, I will guess that roughly 30% of my customer moving locally take the full value option, and 70% don't. The thought is typically that all goes into and off of the tru...

Hi Jeff, I totally miss the days when consumers came here to learn, and pose questions for the site volunteers to answer. I will admit that I haven't checked in as often as I used to because so little activity is happening. It used to be a thing I did several times a day. I've always enjoyed sharing...

It is important to be sure everything you want to have moved is on the inventory when you are asking for a binding price. Clear this up before saying yes because you will be asked to sign the inventory before scheduling of your move. Most movers to do not have a cancellation penalty, but ask the mov...

I agree with Jeff and NYC Mover. 1. Should have had a total estimate done as opposed to just an hourly rate. Movers do charge for actual time to load and unload shipments into and out of their warehouses on a local time-based move; and travel allowance to and from the job site is normally "fixe...