Note that Shea focuses on moves within and around New York City. It routinely goes to and from New Jersey and Connecticut and sometimes goes to Massachusetts, Rhode Island, Pennsylvania, Maryland, D.C., and Virginia, but rarely any further because it is small and has a limited number of trucks. It can also assist people doing self-moves by sending workers to load or unload ABF U-Pack trucks or containers and Broadway Express trailers.
I called Julie Shea recently to find out more about how Shea operates and to get a general idea of what it charges for various services. The following information is from her directly. It refers to local moves and short interstate moves within an approximately 30-mile radius of Shea's office in Queens. Longer interstate moves may be handled and billed somewhat differently.
The basic charge is $35/hour/worker plus $42/hour for the truck if a truck is needed. (It would not be needed to load or unload a Broadway Express trailer, for example, since BE provides moving pads and dollies and the workers would normally get to and from the customer's residence on their own. However, a truck might be needed to load or unload an ABF trailer since the truck would be needed to carry dollies and possibly other things such as packing supplies.)
Shea normally has a 3.5-hour, three-person minimum. In Manhattan and close-in areas of Brooklyn and Queens, 1/2 hour of travel time is normally added. Therefore to hire three people plus a vehicle is $147/hr with a four-hour minimum of $588 and four people plus a vehicle would cost $182/hr with a four-hour minimum of $728. There is no extra charge for gas, but depending on the situation, Shea sometimes charges for tolls. The time charged for is rounded to the nearest 15 minutes.
Travel time is charged for on a case-to-case basis. If the job is within 10 miles of Shea's HQ in Queens, normally they charge for 1/2 hour, if it is within 20 miles they charge for 3/4 hour, and if it is within 30 miles they charge for 1 hour. They do charge for waiting time if they are there to load or unload a Broadway Express or ABF trailer (for example) and the driver is late in arriving. [NOTE: BE customers should keep careful records if this happens because BE will refund the extra labor charges if their driver arrives late.] They don't charge extra for stairs or long carries/long pushes.
Shea always gives people a Guaranteed Not to Exceed estimate if they can do an on-site estimate in the residence, i.e. if they can see the goods to be moved. The way they do it is to give the customer a sheet pre-printed with the heading "Probable Cost of Services" and then they cross out the word "Probable." Shea also offers guaranteed email estimates based on client photos/inventories. Julie said that Shea always prefers to do an on-site or email estimate but sometimes it isn't possible. If it isn't, Shea tells customers its hourly rate and give them a phone estimate of the time it will take to do the move.
Regarding tips, Julie said she advises customers up front that it is customary to give movers a 15%-20% tip in the New York City area but it is up to them. She tells them that any tip given should be paid to the foreman at the end of the move and he will divide it equally among all the workers, including himself.
Shea does not charge customers for parking tickets. On larger jobs, a man is often working in the back of the truck, which usually prevents tickets because he can move the truck if asked to do so. On smaller jobs, customers are always welcome to help watch the truck.
Regarding form of payment, Julie said that she takes cash, Mastercard or Visa, and personal checks. She is keeping her fingers crossed but up to now, she has never been stiffed. She said that customers have been amazingly good about paying, sometimes even voluntarily paying more than the GNTE quote if the move goes overtime.
:thumbsup:--Shea Moving Corp. (independent) in Long Island City.
A VERY GOOD PERFORMER with at least 5 good reviews and no significant bad reviews on this website. This small company with website www.sheamoving.com is run by Brian and Julie Shea at 718-932-1204. It is fully insured and licensed for local, intrastate, and interstate moves. Its license numbers are NY DOT #35907, MC #573141, and US DOT #1387726.
The owners are delightful people to speak with. Here is a post giving some additional details about the company:
http://www.movingscam.com/forum/viewtop ... 9065#59065
"Ray" moving with Broadway Express posted that he was extremely happy with the company's loading help:
http://www.movingscam.com/forum/viewtop ... =6041#6041 (loading)
"RRoe72" posted that they "did an unbelievable job" loading a BE truck:
http://www.movingscam.com/forum/viewtop ... 2555#62555 (loading)
One of the MovingScam moderators chose Shea to move her own son locally in NYC in 6/06 (local).
"TimNYC" gave Shea an excellent review for a fall 2006 move from DC to NYC - they sent 2 guys to DC in a rental truck and moved about 3000 pounds for the unbelievably low price of $1500:
"Heather L" gave Shea a rave review for an apartment move in Queens in 2/07, praising Julie Shea as well as the actual movers. Shea's quote was less expensive than Dahill's and more expensive than All Star's:
http://www.movingscam.com/forum/viewtop ... 4280#84280 (local)
"canydavid" gave Shea a 4 out of 5 rating for a move from Queens to NJ in 3/07. The workers moved so fast that he paid about $500 less than the estimate but he was put off when the foreman asked for a generous tip:
http://www.movingscam.com/forum/viewtop ... 5010#85010 (local)
"NYCChris" posted a rave review of a local move from two locations in Queens to the UWS in 4/07--Shea accommodated him at the last minute and charged him very little:
"Veronykah" (real name Gwen) posted an excellent report on Shea for loading an ABF ReloCube in Queens in 4/07:
http://www.movingscam.com/forum/viewtopic.php?t=13587 (loading help)
In 6/07 "galadriel30" posted a rave review of a move to Boston which I'm quoting in its entirety because it gives a good sense of what the people associated with Shea are like:
While other companies were quoting us in the $3000 range for a 1-bedroom apartment move from NYC to Boston on May 31st - June 1st 2007, Shea gave us an in-home estimate and quoted us a GNTE price of $1900. We liked what we saw on MovingScam.com, so we booked them right away.
They showed up on time at 9:00am on May 31st with four movers, were extraordinarily careful in packing our items, and were extremely efficient at their job. The only snafu occurred when one of the movers accidentally dropped a wooden shelf on our microwave, slightly denting it. Upon prompt delivery of our items (all of which, excepting the microwave, were perfectly intact and undamaged) at 9:00am on June 1st in Boston (they actually arrived at our apartment an hour and a half before we did), the two movers who arrived negotiated with us a refund of the $75 insurance fee to cover the cost of the damage to our microwave. Our final price was around $1800 - happily less than anticipated. When the foreman called Julie Shea to tell her what had happened to the microwave and to tell them what the final price was, she was very concerned that we hadn't taken out enough money to cover the microwave and insisted that we be asked again if the discount they had given us was acceptable! When the movers departed, we realized that we had left in their truck the plastic ring which holds the turntable in our microwave. We called Julie, who called the movers, who turned around and came back to our apartment to deliver the missing piece! We were very impressed with their concern for our satisfaction at every step of the way.
After such a horrendous experience last year, I can't even express how delighted I was with my experience with Shea. The customer service was absolutely top-notch, and the entire moving experience was pleasant and efficient. - http://www.movingscam.com/forum/viewtopic.php?t=13911 (interstate)
"ymbd" gave two workers from Shea an excellent review in 6/07 for their help loading an ABF trailer--they charged $70/hour for 3 hours and got 5000 pounds into 11 feet. With a generous tip, the total cost was $300 as compared with Albert Moving's estimate of $645, but the customer's husband and friend pitched in prior to the arrival of the Shea workers:
http://www.movingscam.com/forum/viewtopic.php?t=13876 (loading help)
"dsampayo" said that Shea did a great job on a move to NJ in 4/07 and stuck with its initial quote, which was the lowest received:
http://www.movingscam.com/forum/viewtop ... 0453#90453 (short-distance interstate)
"alg70" posted in 7/07 that his large move from West Orange NJ to NYC "could have gone better" in the sense that there was minor damage to a bed frame and Brian Shea didn't seem too concerned. However, the price was excellent [$1600 vs. other companies' quotes of around $3000] and it later came out that Brian and Julie were in the middle of a family emergency at the time, hence preoccupied. In addition, it turned out that the damage to the bed frame was pre-existing:
http://www.movingscam.com/forum/viewtopic.php?t=14429 (short-distance interstate)