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Demanded money up front and then raised price over 60%. Failed to move on contacted date causing us to pay additional rent. Over $ 4000 of damages and lost items. They charge for insurance but it isnt really insurance. they keep the premium and unilaterally decide what they feel like paying...offering us $55 settlement after 4 months of jumping through claims hoops. Things were not packed but simply thrown into boxes - overpacked to what was delivered were crushed boxes and many broken items - mirrors, motorcycle, blown glass, and so much more. More simply didn't show up. The worst was upon arrival, the driver posted on craigslist for workers to come an unload our household goods...so we had people coming and going all evening past midnight as they didn't start until 5 p.m. We fell criminally victimized.
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