Allied Agent in MI not on the superlist

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kurubus
Posts: 5
Joined: Fri Aug 10, 2007 3:15 pm

Allied Agent in MI not on the superlist

Postby kurubus » Fri Aug 10, 2007 3:32 pm

Greetings scam fighters,

I am considering moving with

WOODWORTH MOVING & STORAGE
2510 Lansing Avenue
Jackson, MI 49202

from West MI to Los Angeles. Does anyone have a feedback on this Allied Van Lines agent? According to BBB it has been in business since 1977, but not a member of BBB. There is one complaint in 36 months.

On the Superlist. Can anyone explain the importance of quality of an agent like that versus the associated moving company. What is more important here? What is the Allied on time record?

The company also agreed to issue a binding quote based on another company estimate. The representative also told me that they WILL NOT weigh the truck, but charge exactly as quoted. Is that legal, binding etc.

Thanks in advance

Michael
Posts: 3255
Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Allied Agent in MI not on the superlist

Postby Michael » Fri Aug 10, 2007 4:37 pm

First off, just cause they are not on the super list doesnt mean they arent super. There probably just hasnt been any reports back here to date.

Second, I have had this issue come up before about sales reps from Allied saying they dont weigh their trucks. Well if the driver wants to get paid he will weigh his truck. Second going the distance you are, the driver will go through more then one weigh station. And three it states in the rights and responsibilities that when a shipment is being charged based on weight that they legally have to weigh your truck.

Now in response to the whole weighing thing. You do not want just their TPGprogram (Binding Estimate). You want the **asterick quote that states if your weight is less you will be charged for the lesser weight. I am sure someone can come along and tell you the exact wording of their not to exceed.

Now their response to that may be to tell you that other movers never charge for lesser weight if it is less and always stick the shipper. We have seen here that is just not true and have seen hundreds of shipments (that have posted here) come back and say they were charged less because they had less weight. So dont fall for that. Thats what they are trained to say to combat those comments.

Who is your second mover that you have a quote from?

Best of luck,
Michael
************************************

Forget yourself for others and the others will never forget

Rick
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Joined: Thu Aug 04, 2005 7:59 pm

Re: Allied Agent in MI not on the superlist

Postby Rick » Fri Aug 10, 2007 6:23 pm

Good questions, kurubus.

Woodworth is an established moving company that at one time had offices in South Bend, Indianapolis, and Jackson. Although the other offices have changed hands, a family member has operated the office in Jackson since 1979. Each of the Woodworth offices operated more as local moving companies and really didn’t have a large hauling fleet.

Most of the major van lines rate their agents and drivers on a variety of performance metrics that relate to estimate accuracy, claims performance, on-time pick up and delivery service, and feedback obtained from their customers in survey results. If you want to know an agent’s quality scores, ask them. If they can’t or won’t share them with you, ask their van line.

The following explanation is an except from Your Rights and Responsibilities When You Move at the Protect Your Move website operated by the Federal Motor Carrier Safety Administration. ihttp://www.protectyourmove.gov/consume ... ightsD.htm

“A binding estimate is a written agreement made in advance with your mover, indicating you and the mover are bound by the charges. It guarantees the total cost of the move based upon the quantities and services shown on your mover's estimate.

A non-binding estimate is what your mover believes the total cost will be for the move, based upon the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on your mover. The estimate must indicate that your final charges will be based upon the actual weight of your shipment, the services provided, and the mover's tariff provisions in effect. You should be prepared to pay ten percent more than the estimated amount at delivery.”

PMueller
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Joined: Fri Dec 02, 2005 8:50 am
Location: Florida (Tampa Bay area)

Re: Allied Agent in MI not on the superlist

Postby PMueller » Fri Aug 10, 2007 6:31 pm

Allied estimates are interpreted as follows:

A binding estimate to Allied is a TPG estimate. Total Price Guarantee.

A binding not to exceed estimate to Allied is a TPG with a GRR option. Total Price Guarantee with a Guaranteed Rate Reduction. The GRR ensures you will pay based upon the actual weight if the weight is less than estimated. It will also provide to you the amount of the reduction for every 100 pounds.

A non binding estimate to Allied is a UAS. You are charged based upon actual weight and services performed. This type of estimate is based off of the 400-N tariff as opposed to their TPG tariff for the other types of estimates.

In my opinion a not to exceed type of estimate is in your best interest.
"Amateurs practice until they get it right. Professionals practice until they can't get it wrong."

weem
Posts: 201
Joined: Thu Sep 16, 2004 9:54 pm
Location: norteast, Md

Re: Allied Agent in MI not on the superlist

Postby weem » Fri Aug 10, 2007 6:36 pm

Allied drivers are paid on the estimate for a binding estimate and the trucks are not weighed to derive a final price---various state DOT's do weigh the total truck weight at their discression but this weighing --if done -in no way influences the customer's bill.

PMueller
Posts: 862
Joined: Fri Dec 02, 2005 8:50 am
Location: Florida (Tampa Bay area)

Re: Allied Agent in MI not on the superlist

Postby PMueller » Fri Aug 10, 2007 8:40 pm

To clarify the weighing of the truck:

TPG estimate no weights. The customer pays the TPG amount.

TPG/GRR estimate there are weights, the customer pays the actual weight if less than the estimated weight. The customer pays the TPG amount if the weight is more than the estimated weight.

Non-binding estimate there are weights, the customer pays the actual weight and actual services performed.

Allied agents are able to write all 3 of the types of estimates above. Depending on the type of estimate, mandates if there truck is weighed or not and if there are weight tickets that accompany the bill of lading at time of delivery.
"Amateurs practice until they get it right. Professionals practice until they can't get it wrong."

Diane
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Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: Allied Agent in MI not on the superlist

Postby Diane » Fri Aug 10, 2007 9:19 pm

Thanks for the summary, Pam. What does "UAS" stand for?

Also with regard to the OP's question about Allied's on-time delivery record, you really can't tell much about your own personal chances of an on-time delivery based on the van line's record. (And judging from what Rick posted, it will be a van line driver transporting the shipment.) All van lines can have late deliveries, especially in the summer. It's wise to take essential documents, clothes, and other personal items with you rather than including them in the shipment. However, even shipments that are delivered late are rarely delivered more than a week beyond the last day of the delivery spread. In fact, only one such case has been reported on the MovingScam messageboard this summer.

Michael
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Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Allied Agent in MI not on the superlist

Postby Michael » Sat Aug 11, 2007 11:36 am

The answer to your question is YES. Take what you can with you without over burdening yourself. But also van lines recommend things they wont take so make sure your aware of those items. Generally important documents, tax records, etc you should take.
Michael
************************************

Forget yourself for others and the others will never forget

kurubus
Posts: 5
Joined: Fri Aug 10, 2007 3:15 pm

Re: Allied Agent in MI not on the superlist

Postby kurubus » Mon Aug 13, 2007 1:06 pm

Everyone,

Thank you for your input and support. I am pleasantly surprised by the number of replies and the quality of information. I am also puzzled that such a large industry overall has so many complaints and is plauged by problems.

What I have from the agent is their Guaranteed Price Pledge. Is that a truly guranteed price or still some convoluted wording?As I understand one of the posts, weighings will take place but will not be influencing the charges. My cousin drives a truck and he doesn't really care about the weight, he is paid by miles driven. Why would it be much different for Allied drivers, besides loading and unloading?

Thank you.

MusicMom
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Location: DC Metro

Re: Allied Agent in MI not on the superlist

Postby MusicMom » Mon Aug 13, 2007 1:10 pm

A GPP is a Binding Price. Weighing the load will not make it go up or down, so sometimes weighings don't occur. It's a safe bet, because you know exactly how much to budget for, and the only thing that can raise the prices are "Impractical Operations" like packing, shuttle trucks needed for tight spaces at either end, and the like.

Your cousin must be a freight driver, and the company pays him directly.

Michael
Posts: 3255
Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Allied Agent in MI not on the superlist

Postby Michael » Mon Aug 13, 2007 9:26 pm

Just to make one point about the superlist. There are over probably 2000 agents that represent one van line or another. The superlist established thus far reports back from people here that have used them. So there are plenty of agents out there representing every company from United to Atlas to Allied to Bekins that have some great agents that go unnoticed here but should not reflect negatively here if they are not on that list. Its a work in progress and will always continue to be one.
Michael
************************************

Forget yourself for others and the others will never forget


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