Investigators suspend web of related movers in Florida and S

Our open community forum is for general moving related questions, comments, and useful information about local and interstate moves.
Posts: 1867
Joined: Tue Nov 10, 2009 6:00 pm
Location: Panama City Florida

Investigators suspend web of related movers in Florida and S

Postby Movinghelper » Thu Nov 28, 2013 11:34 am

It might take time but at least they are out of business for now. Keep an eye out for the new companies that will be created by these people. ... force.aspx

FMCSA's Moving Fraud Task Force Shuts Down Five Companies in One Week
Investigators suspend web of related movers in Florida and South Carolina

WASHINGTON - The Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA) announced today that its Moving Fraud Task Force has shut down five household goods moving companies in Florida, South Carolina and Maryland for holding customer shipments hostage and failing to turn over records related to their investigations.

"The last thing families should have to worry about during a move is whether or not their goods will be held hostage by a dishonest moving company," said U.S. Transportation Secretary Anthony Foxx. "FMCSA's moving fraud investigators are cracking down on movers that take advantage of unsuspecting customers and working hard to educate families on how to avoid them in the first place."

The five movers who lost their authority to operate:

Allegiant Van Lines, Inc., USDOT No. 1712687, based in Davie, Fla.;

Northern Van Lines, Inc., USDOT No. 1147457, based in Cooper City, Fla.;

Northeastern Vanlines, Inc., USDOT No. 1212003, based in Pembroke Pines, Fla.;

United West Moving and Storage, Inc., USDOT No. 1827150, based in Anderson, S.C.; and

Direct Movers, Inc., USDOT No. 1666092, based in Pikesville, Md.
FMCSA's Moving Fraud Task Force began investigating Allegiant Van Lines, Inc. in response to consumer complaints that the company illegally held customers' possessions hostage. The company failed to respond to federal orders charging it with improperly holding hostage goods. The company has been suspended from operating for at least one year. In addition, it has been issued fines of over $88,000 for safety and commercial violations.

During the course of the investigation into Allegiant, FMCSA discovered the company's owner also operated Northern Van Lines, Inc. and Northeastern Vanlines, Inc. of Florida, and United West Moving and Storage, Inc. of South Carolina. Combined, more than 100 complaints have been filed against the three related companies in the National Consumer Complaint Database. They now face fines of over $31,000 total and have also been suspended from operating for at least one year.

Maryland-based Direct Movers, Inc. was also shut down, and their DOT No. inactivated, for failing to comply with an FMCSA demand for records involving a shipment being held hostage.

"FMCSA investigators are using new tactics to protect people from the predatory companies looking for ways to exploit them," said Federal Motor Carrier Safety Administrator Anne S. Ferro. "We encourage anyone planning a move to avoid becoming a victim by learning the red flags of moving fraud and researching any prospective mover's complaint history on our website."

In 2012, FMCSA established a Moving Fraud Task Force to investigate household goods moving companies with numerous complaints.

In July of this year, FMCSA announced that civil penalties of up to $56,000 had been levied against three Chicago-area moving companies as a result of an intensified investigation into Illinois movers.

More than 5,800 household goods moving companies are registered with FMCSA. In 2012, FMCSA received more than 3,100 consumer complaints about household goods movers, up from 2,851 in 2011. Among the most common complaints are shipments being held hostage, loss and damaged goods, delay of shipments, unauthorized movers, and deceptive practices such as unwarranted overcharges.

Consumers can report unsafe and unlawful moving companies by calling FMCSA's nationwide complaint hotline at 1-888-368-7238 (1-888 DOT-SAFT) or by visiting the database at

Consumers can visit to find out more about the "red flags" of moving fraud.
For more information on moving or to file a complaint go to


Posts: 503
Joined: Fri Nov 14, 2008 6:50 pm
Location: Mesa, Arizona

Re: Investigators suspend web of related movers in Florida a

Postby JAHaddow » Fri Nov 29, 2013 10:45 am

Wow, 5 down, 2000 or more to go.

I have to tell everyone that I got the great email from a customer on Wednesday. I customer named Rose M. sent me the following:

Oh my God you were right. I have been dealing with this company called Budget Van Lines. I have lost my money and learned a lot. I did cancel my move Please call me when you can. I need to find a reputable mover.

This is an actual email I have. It made me feel good.
"Having the Right Information Makes for an Informed Decision"

Posts: 575
Joined: Mon Mar 09, 2009 4:35 pm
Location: New York, NY

Re: Investigators suspend web of related movers in Florida a

Postby NYCMover » Thu Dec 05, 2013 11:22 am

Hi Art,

Ms. Rose is lucky that you were able to help her avoid a potential disaster. The number of people who take what they read/they are told over the internet as gospel is staggering. I find it's very few people who will come back after the decision and admit they made a bad choice, but it sure would be great if more people would!


Return to “Open Community”

Who is online

Users browsing this forum: MSN [Bot] and 9 guests