Has anyone used Certified Moving in New Hampshire?

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Kutiepie_nh
Posts: 14
Joined: Tue Dec 11, 2007 1:42 pm

Re: Has anyone used Certified Moving in New Hampshire?

Postby Kutiepie_nh » Fri Dec 28, 2007 6:29 pm

I talked to Rye Moving and he said the estimate he gave me is a binding, to not exceed (not to pay more than 110% if over weight). I'm really suprised though because he can transport my car on the carrier really inexpensivly, while the others are charging $1,000 +. That seems outrageous to me. Are all car carriers that much? Moving prices are about the same. Any last words of wisdom before I choose?

Ray the Mover, 6,000 pounds $3098.44, $3948.44 w/car (third party)
Rye Moving and Storage 6,000 pouns, $2226.24, $2,926.24 w/ car
ABC Moving (Allied) 5,000 pounds, $2668.33 (car would have to be done 3rd party)
McLaughlin (Mayflower) 5,000 pounds, $2545, car $1,200 (additional)

Where can I find good car carriers? In case I don't go with Rye, I don't want to spend $1,000 to transport my car.

Thank you so much for all your help!

Michael
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Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Has anyone used Certified Moving in New Hampshire?

Postby Michael » Sat Dec 29, 2007 11:19 am

You do not have a Binding not to exceed if he is stating you wont pay over 110%. If you wont pay over 110% then you have a non binding estimate and the most you will pay at the time of delivery (and the most the agent can collect at time of delivery) is 110%. if you owe more the agent must wait 30 days before sending you an invoice for the remaining balance.

If he gave you a not to exceed at 110% of the quote, why dont you ask him to have a little more confidence in his ability (that is if you arent to wishy washy on what your moving) and ask for a true not to exceed, where there isnt the 110% charge.

And another thing, that quote is just ridiculous. 6000 pounds and an auto at $2200. CHEAP CHEAP CHEAP and you will get what you pay for.

Best of luck,
Michael
************************************

Forget yourself for others and the others will never forget

Diane
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Location: Los Angeles

Re: Has anyone used Certified Moving in New Hampshire?

Postby Diane » Sat Dec 29, 2007 11:41 am

I agree with Michael. NO WAY would I myself go with a company that has such a checkered past that includes an "unsatisfactory" BBB rating.

Also, I don't know what it means that Certified/Rye told this customer that they were "subcontracted out of Graebel" . . . come again?

Kutiepie_nh
Posts: 14
Joined: Tue Dec 11, 2007 1:42 pm

Re: Has anyone used Certified Moving in New Hampshire?

Postby Kutiepie_nh » Sat Dec 29, 2007 9:32 pm

When Rye Movers came for in in-home estimate, he talked about how it was a new company and the owner had worked for Graebel for 20 years (or so). They use all the Graebel forms/standards he said. When he did my estimate form, it said Certified Movers on it, and I didn't process it then. When I emailed him why it said Certified and used their DOT #, he said they were using their DOT until theirs comes in. He said because they were new (a year or so) he was going to give me a 70% discount to get their name out and promote business. If I was happy, then I would tell others. He mentioned they were subcontracted out of Graebel in an email. The total estimate was $2,900 for the car and goods. So yah...not sure what to do. The $1,000 + for my car is crazy from the other places. I've emailed one of the car companies you recommend and am waiting on a reply.

?????

Any way to find out if this company is legit?

Michael
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Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Has anyone used Certified Moving in New Hampshire?

Postby Michael » Sat Dec 29, 2007 9:37 pm

Sounds very fishy. Reminds me of a company that Dateline had done a story on in the moving business that claimed to be an agent for a particular van line, but actually wasnt.

I dont see Bill or Dave Graebel giving another company permission to use their paper work and their hauling authority to get a company started. Maybe Jim can post his thoughts also.

If it was me, I wouldnt use them, to fishy and to step of a discount.
Michael
************************************

Forget yourself for others and the others will never forget

Kutiepie_nh
Posts: 14
Joined: Tue Dec 11, 2007 1:42 pm

Re: Has anyone used Certified Moving in New Hampshire?

Postby Kutiepie_nh » Sat Dec 29, 2007 9:45 pm

This is what the last email said about a binding estimate.

A binding estimate is that of 110%.
That is what I am giving you.
So, you will not pay for anything over 110%.

Michael
Posts: 3255
Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Has anyone used Certified Moving in New Hampshire?

Postby Michael » Sat Dec 29, 2007 10:02 pm

Binding means he will collect 110% no matter what. Even if your weight is less.

Binding does not mean it goes down if you have less weight.

More fishy-ness. Pass on him. My suggestion at least for what its worth.
Michael
************************************

Forget yourself for others and the others will never forget

Kutiepie_nh
Posts: 14
Joined: Tue Dec 11, 2007 1:42 pm

Re: Has anyone used Certified Moving in New Hampshire?

Postby Kutiepie_nh » Sat Dec 29, 2007 10:10 pm

Thank you!!! It sounded great at first but then the more I looked on here and thought about it, it just didn't seem to add up. Maybe I'll email Graebel and see what they say, and give them a heads up if it is false. Won't be using Rye Storage now though.

PS. I had received a quote online from Worldwide and emailed them back saying thanks but no thanks. Now I have Yaron Levin
Sr. Relocation Consultant emailing me saying everything I've been reading is false. He's emailed me 3 times! Thought that was odd....

Michael
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Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Has anyone used Certified Moving in New Hampshire?

Postby Michael » Sat Dec 29, 2007 10:26 pm

He is full of it too. And thats a good point, call Graebel and ask them directly.
Michael
************************************

Forget yourself for others and the others will never forget

Diane
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Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: Has anyone used Certified Moving in New Hampshire?

Postby Diane » Sat Dec 29, 2007 10:27 pm

If money is tight, you may have to use Rye and I don't actually think you will be SCAMMED scammed (in the sense of your things being held hostage), but service is likely to be iffy. As Michael said, you get what you pay for. If you think $900-$1000 is too high a cost to move a car, I think you are pretty much stuck with Rye, because that's what a legitimate third-party would charge. I assume you're moving to Florida.

Kutiepie_nh
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Joined: Tue Dec 11, 2007 1:42 pm

Re: Has anyone used Certified Moving in New Hampshire?

Postby Kutiepie_nh » Sat Dec 29, 2007 10:52 pm

To SC. The move is about 1,000 miles.

Rick
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Re: Has anyone used Certified Moving in New Hampshire?

Postby Rick » Sat Dec 29, 2007 11:48 pm

Graebel owns and operates all of its own service centers. Unfortunately they don’t have an office in New Hampshire. The closest is in Wilmington, Massachusetts.

According to the SOS’s office, Rye Moving does not exist as a corporation in New Hampshire. It also doesn’t appear that they’ve applied for their DOT authority. Richard Dufton dba Certified Moving and Storage (US DOT# 267558; MC # 374605), had their HHG operating authority reinstated in May, after it was revoked for 3 weeks.

Diane
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Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: Has anyone used Certified Moving in New Hampshire?

Postby Diane » Sun Dec 30, 2007 7:49 am

Kutiepie,

It might be worth giving a call to MaryNan Rust at Rust Auto in NH to see what she would charge to transport your car. She helped someone posting on this board about a year ago. This is what I posted about the company at the time:
Diane wrote:The company you used has a "good guys" mention on Complaints.com. According to that post, the contact info for the company is

Rust Auto Shippers aka M&M Trucking LTD
Address Greenland, NH 03840
URL http://www.rustcarcarriers.com

The poster comments, "While they are specialists in the New England-Florida trade, these owner-operators also discriminatingly subcontract drivers nationwide, acting as the broker."
http://www.consumeraffairs.com/goodguys ... ml?BID=280

According to the BBB it has had no complaints over the past 36 months. Its principals are Michael and MaryNanRust and its phone is 800-331-3496.

According to the company's website, "Rust Auto Shippers, Inc. is a broker committed the best possible customer service. M & M Trucking, LTD is a carrier committed to the safe and reliable transport of all customer vehicles." The website says that M & M has 4 car carriers and Rust has access to a number of reliable owner-operators. - http://www.movingscam.com/forum/viewtop ... 3295#73295

I've talked with her on the phone - she might remember me - and I think she said she could charge about $800 to move a car down the East Coast. Make sure she knows the person who would be transporting the car and wouldn't just be farming it out to another company.

With 5000 pounds of stuff you could also use 2-3 ABF ReloCubes - quotes at www.upack.com - or about 10 feet on a Broadway Express trailer. I just checked on www.broadwayexpress.net and BE would charge $1653 for that 10 feet. I mention these options because you seem to have a tight budget. BE could also move your car on the same trailer but I think it would cost about $3600 total. You might give them a call for a more accurate quote.

Kutiepie_nh
Posts: 14
Joined: Tue Dec 11, 2007 1:42 pm

Re: Has anyone used Certified Moving in New Hampshire?

Postby Kutiepie_nh » Wed Jan 02, 2008 12:03 pm

Just an update...

I did contact Graebel and they did not subcontract out Rye Moving. The owner of Rye Moving and Storage was contacted and told of the incident.

I have decided to use Mayflower for my move and Rust Auto Shippers for my car. Rust Auto will be doing the move for $795 and uses their own trucks. The customer service has been great so far, but will let you know the final outcome.

Thank you, thank you for all your help. I will let you know the final outcome.

smatwilly
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Joined: Fri Sep 28, 2007 11:23 am
Contact:

Diane

Postby smatwilly » Thu Jan 03, 2008 7:30 pm

Mike & Marynan (M&M Auto or Rust Auto) was a great suggestion. Even though the van lines I work for transports autos, the price is much higher than using a car carrier. I have used M&M for many many years & have always had good luck--of course it helps when you form a good relationship with someone. They do broker out quite often - its fine unless the broker they use brokers it out again--------------you can always have them tell you who they are using--I personally love when Mike picks up the autos--he's a great guy--talks your ear off though!!

Sherry :lol:


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