Experience With Graebel Movers?

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Anthony

Experience With Graebel Movers?

Postby Anthony » Fri Oct 22, 2004 3:11 pm

Graebel movers was recommended to us by friends who had moved from New York City to Dallas. We're now moving from New York City to Raleigh and were considering using Graebel.

Does anyone out there have any testimonials (good or bad) about Graebel?

Thanks

Israeli
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Joined: Fri Oct 22, 2004 12:45 am

Re: Experience With Graebel Movers?

Postby Israeli » Fri Oct 22, 2004 3:21 pm

We've used Graebel.

They were excellent on packing, timing and unpacking our belongings. We moved from CA to Dallas. The only problem was our car was a bit delayed. Since it was my wife's company who paid for the delivery and got us a rental while our car was transported, Graebel compensated them for the extra time we had the rental car.

All their workers were local. Not Israelis which is already a good sign.

Diane
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Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: Experience With Graebel Movers?

Postby Diane » Fri Oct 22, 2004 3:26 pm

Anthony, reviews here suggest that if Graebel has an office in the city where you're moving from and to, things work out a lot better than if they don't. I'm sure that they have an office in New York but am unsure about the situation in Raleigh. "Michael" who posts on this board knows about Raleigh so you might want to send him a PM to get his opinion.

Michael
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Joined: Tue Mar 18, 2003 7:55 pm
Location: Charlotte, NC

Re: Experience With Graebel Movers?

Postby Michael » Sun Oct 24, 2004 8:20 am

Anthony,

Graebel does have an office here in Raleigh.

I will say, in my opinion of course, having worked for Graebel for 5 years, if your a National Account (company has a contract with the agent and the company is paying for it) you will probably have a good to great move. If your a COD (paying for the move yourself) you will probably have a poor to good move.

Best of luck,
Michael
************************************

Forget yourself for others and the others will never forget

marty3

Re: Experience With Graebel Movers?

Postby marty3 » Wed Nov 03, 2004 3:33 am

Our experience with Graebel movers has been dreadful. We moved from KY to Boston and the company transferred everything to an unknown carrier, part way between Louisville and our Boston address. Many things were carelessly transferred, resulting in serious damage - furniture especially. Some pieces were not even protected on the truck. Packing was poor, china broken. We would never use this moving company again.

MusicMom
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Location: DC Metro

Re: Experience With Graebel Movers?

Postby MusicMom » Wed Nov 03, 2004 8:03 am

Marty, who was the agent company you used in KY? Do you know the name of the carrier that delivered your things, and were they Graebel agetns, too?

marty2
Posts: 1
Joined: Wed Nov 03, 2004 3:08 am

Re: Experience With Graebel Movers?

Postby marty2 » Mon Nov 15, 2004 7:44 am

We had filed the receipt - name of driver unreadable as I remember. They arrived at our address with only one single man - the driver. We had to hire help on the spot, to get things moved in. In addition, the driver was in a hurry. None of the furniture pieces had so much as a blanket for protection. One of our treasures - a lovely, vintage Italian mohogany table (in perfect condition prior to moving), was sitting sideways on top of the heap, no protection at all. There was a 5-inch chunk broken out of the top of this table. It, like other items, should have been boxed and packed correctly, with soft material, taped foam or bubblewrap. Other boxes of fragile items were not sufficiently re-packed for moving. One instance - a heavy, steel draftsman's yardstick had been bent around inside a box, to save space! No fragile item should ever be moved, let alone transferred a second time, without good protection. In our experience, one takes an awful chance if this company transfers everything again to another carrier as Graebel did between KY and the Boston area. Who wants their fine furniture turned into Kindling, expecially at these prices? Also - Make sure a mover has sufficient, patient helpers at your destination. Marty2

Diane
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Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: Experience With Graebel Movers?

Postby Diane » Mon Nov 15, 2004 11:28 am

This is the second horrible report we have had about Graebel in Louisville, KY (if that is where your agent was). "Lisa" reported that the sales rep was aggressive, and then they sent only the driver to load. He hired a transient off the street to help him, despite her protests. She had damage too, and at last notice she was still trying to get reasonable compensation from Graebel. Here is her report - http://www.movingscam.com/forum/viewtopic.php?p=16500
In the absence of further information, I think we would have to recommend that people avoid using the Graebel agency in Louisville, KY.

MusicMom
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Joined: Wed Feb 25, 2004 11:51 am
Location: DC Metro

Re: Experience With Graebel Movers?

Postby MusicMom » Mon Nov 15, 2004 6:01 pm

Which would be this one:

Graebel Kentucky Movers, Inc.
3795 Newburg Rd.
Louisville, KY 40218-3432
(502) 473-8860
(800) 294-0616


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