So I guess I should relate my experience. In December of 2005, I started my moveplans from Philadelphia to Santa Cruz. I was originally going to take a uhaul and just tow my car, but I found Isaac's and was quoted a much lower rate, so like an idiot I went for it. My original over the phone description of my stuff to them quoted $1500 for the move (estimated 1200lbs). Once they had seen the stuff and loaded it, the quote was closer to $2000 (1700 lbs), which was still within my budget.
So I go racing across the country to meet my stuff in Santa Cruz, and wait.. and wait..
My stuff shows up almost a full week later, with a call from the driver. Now, my new house is up in the Santa Cruz mountains.. I had warned the company about this, and even offered to meet them somewhere a little easier to get to with a small boxtruck to get my stuff. Sure enough, they tried to bring a 52 foot semi up the mountain roads and got the truck stuck. My housemate, who was a volunteer firefighter, had to guide the truck back down into town.
After this whole fiasco, we finally get both trucks into a Costco parking lot to move everything over, and the driver requests the rest of the money. (I had paid 40% of the estimate) but when he showed me the amount, it was almost $3300!
I requested an explaination, and he said my stuff weighed almost 4000lbs! When I asked for weight tickets, he pulled out a notepad with numbers scribbled in in pencil, that stated a full sleeper cab and 51' moving trailer weighed 16,000lbs empty (they weigh closer to 18-19,000).
So I reluctantly went back to the driver, and asked if I could write a check. He informed me that no, he could only take cash. More red flags.
At that point, I decided my stuff wasn't worth that much, and left it with the driver. Thankfully I had taken everything of value with me in my car, so all I lost was some books, some clothing, and furnature..
In hindsight, I should have called the sherrif down, or pressed charges. A year later, I think its too late for that. Oh well.
Oh and I called my credit card company, and had them reverse the initial %40 charge, getting all my money back, due to violation of contract. (The contract I signed said the amount wouldn't go more than 10% over the estimate)
So.. Thats my Isaac's story, may it warn others away!