Golden Key Express
has a website at www.goldenkeyexpress.com
. It is located at 7234 N. Traverse, Clovis, CA 93619 and its phone number is 559-299-7288 or 559-647-6250 or (toll free) 800-796-9345.
One of the MovingScam moderators first became aware of Golden Key when a customer posted that Coast to Coast Auto Transport had recommended it for a shipment going to CA, since Coast to Coast doesn't service CA (see Review #1 below). In late November 2006 she called Harold White, the owner of Golden Key, to get some background about his company. The information he gave her is summarized in the last post on page 30 of this thread - http://www.movingscam.com/forum/viewtop ... 6175#76175
People need to give Golden Key (and Coast to Coast) as much advance notice as possible
. In the winter season - now - they need to give Golden Key at least 2-3 weeks' notice. In the summer season - beginning in April - they need to give Golden Key at least 4-6 weeks' notice. People can't call and expect to have their car moved the following week, but if given enough lead time, Golden Key will build a load around that car.
: Golden Key does not service northern Nevada or the Northwestern states (Washington, Oregon, Idaho, Utah), except for cars going south from the Northwestern states to CA.
of Golden Key Express is an excellent report posted by someone who was referred to them by Coast to Coast Auto Transport:
atl2san wrote: 6/12/06 - I'm looking to ship my car from Atlanta to San Diego. I was going to use American Auto Pride and then I discovered that they are scams. Which led me to this board. This board has been so helpful. I got a decent quote from DAS but after reading the comments here, I'm not sure I want to use them. I called Tn'T and even though they sounded good, they were too expensive.
I called Coast to Coast and they referred me to Golden Key Express. Has anyone used this company before? Apparently they operate the routes C2C doesn't and vice versa. The owner sounded nice and answered my questions but it sounded like a small business. The BBB gave them a satisfactory rating but I can't find much info otherwise. - http://www.movingscam.com/forum/viewtop ... 1267#61267
Diane wrote: 6/12/06 - Hi - I did a quick check on Golden Key Express on www.safersys.org. This is some of their info:
Legal name: White Marketing, Inc.
Mailing Address: 7234 N. Traverse, Clovis, CA 93611
USDOT Number: 966726
MC Number: 240695
They are showing 3 trucks and Contract Authority for a number of years, which is good. [NOTE: As of 11/06 Golden Key has 6 trucks, one of which is an enclosed carrier that runs only north-south on the West Coast.] They do not have broker's authority so should not be brokering out your move but transporting your auto on their own car carrier. Ask them about this. Also ask how they would handle a damage claim. Some people have reduced their regular comprehensive coverage to zero deductible for the duration of the move.
All I can say is that when I spoke with Ben Deere at Coast to Coast I asked whether he could recommend any company servicing CA and he was reluctant to do so at that time, saying that he couldn't guarantee quality. If he is now willing to recommend this company, I would say that you could trust his recommendation.
atl2san wrote: 6/12/06 – Thanks Diane, I got the recommendation from a woman [NOTE: it was probably Kenda Deere] at C2C. I later called back and asked to speak with Ben directly - just in case the girl was shady. Ben gave me the same recommendation - so I think that's who I'll use. I might be able to have my car picked up on the 22nd and he said it could be delivered by the 30th. Harold, the owner, sounded pleasant enough and answered my questions. But from his responses, you could tell it was a smaller operation. He also drives some of the trucks.
Hopefully, all goes well, and I'll be back to post my experience, regardless of which company I use. - http://www.movingscam.com/forum/viewtop ... 1316#61316
atl2san wrote: 6/30/06 - I got my car today. I used Golden Key Express. When I called to make the reservation, they gave me a pickup window of Jun 22-24. I was lucky because one of their drivers, Al, was on the East Coast. Al picked up my car on Jun 22 from Atlanta, GA. I received my car today although it came in late last night. I wasn't able to pick up my car yesterday because I felt it was too late - it was 9.30 and dark - and because of the small streets, I would have had to meet the driver somewhere.
So, he stayed in San Diego with no fuss and this morning, picked me up to shuttle me to my car, delivered the keys, and a checklist, I paid and that was it. Al was a very pleasant person and my car was exactly as I left it - I got it on time and everything was just wonderful.
So, anyone needing to move from or to CA - check out Golden Key Express, they were recommended by the owner of Coast-to-Coast. - http://www.movingscam.com/forum/viewtop ... 3457#63457
We have a partial review for a move of two cars from Massachusetts to Arizona:
MAto AZ wrote: 6/14/06 - I just gave them a call for a quote MA- AZ in July. . . . He did seem really nice and professional. He is going to drive the truck with my cars. Was honest about price going up if gas goes up another $0.25. -
http://www.movingscam.com/forum/posting ... te&p=61576
We have another partial review for moving a car from VA to TX:
RyanGWU82 wrote: 6/19/06 - I called Golden Key Express this afternoon. Their estimate was pretty reasonable and the owner sounded very knowledgable and friendly. They're definitely in the running. I'll let you all know who I choose, and how it goes. [He didn’t.] -
http://www.movingscam.com/forum/posting ... te&p=62075
Still another partial review. (I am including these partial reviews because they show the impression that potential customers had of the owner, Harold White, when they talked to him on the phone.)
rcrew wrote: 7/12/06 – I’m moving my Range Rover from Miami to Oakland in the Aug 9-13 window, and although I was sorry to hear Coast to Coast doesn't service these routes, I was encouraged to hear that A Florida Direct and Golden Key Express comes recommended by them. I called both and essentially got the same quote ($1,250, includes everything, no hidden charges), but more importantly, I got the voices of two stand-up individ's, Charlene @ Florida, and Harold (owner) @ Golden, which goes along way to allay the fears/reservations that come with navigating this territory. - http://www.movingscam.com/forum/viewtop ... 4652#64652
(our second complete review of Golden Key Express) is a rave review.
medic wrote: 8/30/06 - Hi all. I just completed my car's move (good car, $50K value) from Long Island, NY to southern California. I used Golden Key Express and I could not have been any happier, with the people, the service and the timing. It was with an open carrier.
The cost was $1200 plus I did pay $175 for a local flatbed to take the car from Long island to take it to NJ. That's where the carrier picked it up from. The local transfer was also arranged by GKE.
I had no problems getting in touch during the transport with the people at GKE, a small family business. Everyone I spoke to was extremely pleasant and polite.
The entire thing took 9 days, but the actual cross-country trip took 5 days or something like that. My car sat in Nj for a couple of days before it was picked up by GKE. Arrived in great shape in CA, a bit dirty, but a car wash took care of that.
TIPS: Not sure if tips were expected and I am not sure what the "right" amount would be, but I gave $20 to the local flatbed guy and $50 to the carrier guy at delivery.
I am not using anyone else in the future! I had a great experience with Golden Key Express. I highly recommend them! - http://www.movingscam.com/forum/viewtopic.php?t=9850
is also a rave review of Golden Key Express for a move from MD to CA:
Reno-vated wrote:10/4/06 - Never thought transporting an auto would be worry-free -- but it was for me, using Golden Key Express (800-796-9345). Owner Harold White couldn't be nicer and more straight forward. I did lots of research before I chose Golden Key and I'm so glad I chose that company. To transport my car in July, 2006 from Maryland to Nevada, the charge was $1,300. That included picking up my vehicle in Elkton, MD and transporting it to Northern CA. I had a family member drive my car from there to Reno (Golden Key doesn't service Nevada). - http://www.movingscam.com/forum/viewtopic.php?t=10198
is a brief but excellent review of Golden Key Express for an auto move from metro NYC to western Colorado (included in ABF review #90). Incidentally, this shows that Golden Key isn’t limited to moves beginning or ending in California:
We have a partial review by someone looking to move a car from AZ to NYC. This person hasn’t yet come back to report. I’m including the full post because it contains interesting comparative pricing information.
PhoenixtoNYC wrote: 11/15/06 - Hello - Looking to move my ‘97 Pontiac from Phoenix to NYC/NJ. It’s a great little car with under 50,000 miles on it. Searched through the forum – so great to have these responses – but still confused about who to go with.
In particular am wondering about Countrywide Auto in Ladero Ranch, CA http://www.countrywideautotransport.com/Contact.cfm (which has a different address than Countrywide LLC which has gotten bad reviews here) They have the best rate $720 door to door. And they say they can transport the cars within 4-10 days. On eopinions.com, they have one bad review and one good review, but other than that, haven’t been able to find much which is weird given their website says they are “America’s #1 mover.”
I’m leaning towards Golden Key because of their good reviews and also their good energy when I called. But they are more expensive.
Golden Key: 975 (door to door)
And some other rates:
DAS: 695 (terminal to terminal)
AUTOLOG $798 Terminal to Terminal
Any advice, feedback, similar experiences would be really appreciated.
Diane wrote:11/15/06 - Hi - obviously anyone can post that they are America's #1 mover. One bad review and one good review on Epinions suggests to me immediately that Countrywide is a broker (even without looking them up).
If I were you I would pay the extra $255 and go with Golden Key (which is NOT a broker) for peace of mind and almost certainly better service. -
Another partial review by someone moving a car from Los Angeles to Missouri who has not yet come back to report.
coratang wrote: 11/20/06 - What about Hilton Auto Transport? Have you guys head of it? They quote me for $759 and DAS $920, or $541 for Terminal-to-Terminal, but they dont let me choose the open-trailer option online, I dont exactly know why. and TnT quote me for $1043 with Terminal-to-terminal . . .
I called Golden Key Express, talked with Harold White, he quoted me a price of $975, quite reasonable because they own their trucks and he personally drive one of them too.
He is a nice guy I think i will go with Golden Key. He asked me when I got the phone number from, I believed they dont really do alot of online advertising as other brokers/carrier do. - http://www.movingscam.com/forum/viewtopic.php?t=10526
Another partial review by a person moving a car from CA to FL who has not yet come back to report.
PatriciaSmith wrote: 11/20/06 - Hi, I am trying to find a reliable auto shipping company from San Francisco, CA to Miami, Florida. I have a 2005 Saab 9-3 sedan (not convertible). I called Dependable Auto Shippers and TnT since they've both been recommended, but their quotes came in much MUCH higher than the other companies who are quoting me around $1000 (give or take $100). DAS quoted me $1500 terminal to terminal! TnT quoted me $1404 terminal to terminal. That's a lot of money.
When asked, DAS told me it was so expensive because they can't ship the car in an open carrier because it doesn't have "4 points of contact" so chaining it to an open carrier might ruin the suspension. What do you guys think? I really wasn't expecting to spend so much on shipping my car. (Also, it's leased -- should I just take the risk and go with a cheaper, outdoor carrier)?
Diane wrote: 11/20/06 -Call [Golden Key Express and Coast to Coast Auto] and they will be able to tell you the true situation. Harold at Golden Key would be best since Coast to Coast doesn't cover California. He also doesn't ship enclosed to FL but he may know someone who does.
PatriciaSmith wrote:11/20/06 - Hi, I just spoke to Harold at Golden Key. The price was reasonable. He's so straightforward and real. Very refreshing to talk to someone honest. Thank you for the recommendation! I'll have to ship it earlier than I prefer to and then store it, but it may be worth it for the peace of mind. . . .
11/21/06 - . . . Harold said that (1) DAS was mistaken since GM had taken over Saab a few years back and that the newer models have points of contact to tie down to (?) ; and that (2) even if that wasn't the case, it's possible to just use straps instead of chains if the carrier was concerned about the car. I'm sure I'm getting the details wrong, but the bottom line is that it does NOT have to travel enclosed.
I like Harold and want to work with him to transport my car. Is there any paperwork or background checking that I should do to make sure I'm making a responsible decision and not one solely based on my gut? I checked out the safersys site and things seem good (I think I saw that he's not bonded, but not sure if that's important, and not sure if that's so-- don't want to slander his good name on this posting). Thanks for your suggestions and help. They've been right on so far.
Diane wrote:11/21/06 - Hi - for at least a year I have been looking for good auto transporters that I could recommend to people. I really believe that Harold at Golden Key Express is one such transporter. He would need a broker's bond only if he were brokering out his extra freight. He told me that he had considered doing this at one time but decided against it. (The fact that his broker's authority is now inactive fits with this.) Of course, I don't know him personally and I don't know anything about his company's financial stability. However, there are several points in his favor:
1. Recommended (brought to my attention, actually) by a company that I know to be good: Coast to Coast Auto Transport in Idaho.
2. No BBB complaints over the past 36 months.
3. Several good reviews here.
This is the Carrier Details page from safersys.org - maybe people could look at it and give their opinions:
http://li-public.fmcsa.dot.gov/LIVIEW/p ... ath=LIVIEW
In my experience, with most companies there will be something that doesn't look quite right on safersys.org - a brief license revocation or whatever - but that doesn't mean that the company is bad. I personally would feel confident moving my own car with Golden Key Express. The big plus is that this is a company that has its own car carriers and its own drivers, most of whom have been with the company for more than 15 years (highly unusual in the auto transport industry).
is an excellent review of transporting two autos from Los Angeles to North Carolina in 11/06:
bigwormie wrote:12/13/06 - I called Golden Key and spoke with Harold (owner) and was a little taken aback by how straight forward he was, meaning although he was very friendly and answered all of my questions, he also didnt seem to be very pushy, like he would appreciate my business but wouldnt beg for it. I called him several times with questions over a two week period and he was very helpful every time. I also got quotes from DAS and TNT. DAS was very pushy in trying to get me to sign up with them whereas tnt didnt seem to care one way or the other.
I am SOOOOO glad I chose Golden Key. My driver was Al. We booked it on Friday. We made arangements for Al to come the following Saturday and picked up at a mall near our old home. We had both cars detailed and Al thoroughly checked them out at the pick up location. I used a video camera while he checked them over and Al wasnt offended at all. The two cars were an acura mdx and a acura rl. They were the last two cars on the truck. The original estimate for delivery was about a week and the dollar figure was $975 and $1050. Now this is the cool part, I got a call on Wednesday from Al saying he was here and we met at my new home. There was ZERO damage but the cars were dirty because he had gone thru some rain. Would HIGHLY recommend Golden Key. The end.
12/14/06 - . . . if I were to ever do it again, I would probably ONLY call Golden Key. - http://www.movingscam.com/forum/viewtopic.php?t=10748
is again a rave review of a last-minute move of a car from NJ to CA in 12/06:
Tori141 wrote: 1/4/07 - I ended up using Golden Key to ship my car to Ontario, CA. The woman who sets up the appointments, Misty, was very nice and helpful especially considering how last minute my plans were. I originally was going to drive out, but about 2 wks before decided to fly. So they set up a window of time to pick-up the car, between 12/18-12/21, and told me they would call as it got closer to the exact date. It was one driver who came out to my house to pick up the car. He was very friendly and did an inspection of the car before putting it on the truck. [Editor's note by Diane: Tori later posted that the driver was the owner of the company, Harold White.]
The car arrived on 1/3 in exactly the same condition it was loaded except with a lot of dust from the road and the snowstorms. The payment was exactly as quoted- $1000 COD. I was very pleased with their fast and friendly service. Misty even e-mailed me to let me know the driver was stuck in the snowstorm in NM and might be a day late but the car arrived right on the date originally promised. I would definitely recommend Golden Key and would use them again. - http://www.movingscam.com/forum/viewtop ... 8113#78113
is another excellent report on a move from Raleigh, NC, to Sunnyvale, CA:
Vin wrote: 1/22/07 - My move is finally over and I am happy to say that it went very smoothly -- thanks to movingscam.com. Thanks to moderator Diane for her recommendations which saved me time, money and headache. I used the following vendors for my move.
UPACK : I used 2 relocubes for moving and storing my household items for 2 months. It is a good deal compared to other options out there. I had packed my items well and luckily nothing was damaged. Rating:5/5
Emove: I used them to find companies to load and unload my household items. They are not the cheapest option but the rating system helped me to hire more reliable, polite and careful workers. They came on time on both occasions which was very important to me since I had several things scheduled one after another. Rating:5/5
Golden Key Express: I used them for transporting my 2004 Honda Accord. They did a great job and the driver gave me a ride back home when I came alone to drop off my car. Cost wise they are a good deal as well and they delivered my car in 5-6 days. The only negative thing was pickup and drop off date and time was uncertain till the last moment. Rating:5/5
Hope my review helps all those who are planning to move. Best of luck! -
is an excellent review of a car move from Dallas to San Francisco in 11/06:
vandytex wrote:2/12/07 - After reading a couple of reviews on movingscam.com we decided to call Golden Key Express. The owner Harold White answered the phone every time I called. I knew after our first conversation that our car would be safe in their care. I didn’t even bother calling any other companies.
We ended up shipping our 2002 Honda Accord from Dallas TX to San Francisco CA. The total cost was $800. They were very good about working with our pick-up date. We were planning to drive our car from Atlanta to Dallas and Harold worked with us to ensure that the car would be picked up the day we arrived in Dallas. The pick up process was very smooth. The driver (Al) met us in a nearby Home Depot parking lot.
It took five days for our car to arrive in San Francisco. My husband met the driver at a nearby large parking lot. There was no damage on the car and after a car wash looked exactly as we left it in Dallas. - http://www.movingscam.com/forum/viewtopic.php?t=12007
describes an excellent move from CA to MA:
mvilaubi wrote: 4/5/07 - I moved from San Francisco to Western Massachusetts about two and a half weeks ago and I used Golden Key Express to move my car out here. I talked to Misty on the phone and she was great to deal with. The price was good and the service was excellent. Bob Selby was the driver and he did an exceptional job of getting the car here on time with no damage. There was a huge snow storm in the area, but he made it through anyway. Of course it was slow going at the end because of the storm, but he checked in regularly to let me know where he was. I'm glad to have my car again and I would definitely use these guys again.
http://www.movingscam.com/forum/viewtop ... 5429#85429
is of a basically good move from CA to the NYC area, the only real hitch being that the car was delivered one day beyond the spread:
carolemove wrote: 4/25/07 - On 2/27 I booked [Golden Key] for Pasadena to Old Greenwich, CT (we were really not sure where we'd end up). Pickup window was 3/29-4/4 and delivery was 4/8-4/18. I emailed Misty on 3/28 to ask about bottles of motor oil and transmission fluid in the car. Misty asked for the latest possible date for pickup, but I had a flight on 4/5 so I couldn't push it. On 4/2, I learned that their new truck was running late, and this pushed everything back. Misty called and arranged for Blueline Carriers to pick up my car. On 4/3 (?) Misty assured me that this would not change the delivery window.
Hector (of Blueline) left me a voicemail the evening of 4/3 but I couldn't get in touch with them until 8 am on 4/4. I arranged to meet them in Pasadena and I called again when I got there. Mike, the driver at Blueline Carriers, was pretty good.
Fast forward to 4/12, when I emailed Misty about a potential delivery date. They were running late due to difficulty scheduling other pickups/dropoffs, and gave me a new window of 4/22-4/23 and offered $25 off (0.25% of $1075) as we didn't need a rental during this extra time. Greg, the driver, called on 4/20 to arrange a location. Another woman was picking up in Greenwich so he wanted to know if I could meet at a place off the 95. Problem was, "where" was still up in the air. Plus, we didn't have a car. On 4/21, my husband called Greg and suggested New Rochelle as a possible place. On 4/23, Misty called me and wanted to know why we wanted a new delivery place and explained that just because the moving van was able to stop on US1, it didn't mean that their truck could, too, due to code & potential of causing scratches to the cars-- which I understand. I told her I could go anywhere that the commuter train stopped at and we left it at that. The driver called the next morning 4/24 and arranged for me to get picked up by the other car owner. We met him at a rest stop off the 95, and I got my car.
I felt that the pickup arrangements could have been smoother. Since I'd already moved out of my apartment and was staying on the other side of LA, it was stressful to finally get in touch with Blueline at 8 am the morning of pickup. In retrospect, I should have asked for their number instead of just waiting with just a day left to make arrangements.
As for delivery, I was more bothered by not being notified that they were running late until I contacted Misty on 4/12 than by the actual lateness. The delivery date was 1 day later than planned. The car was picked up on 4/4 and delivered on 4/24. The other driver's car was picked up much later, so I hope my case is unusual.
I am pleased that they did get my car across country in great condition. They also did check to see if we'd need a rental in the interim. . . .
I tipped the car driver from Blueline $15 and Golden Key Express $50. They were awesome. - http://www.movingscam.com/forum/viewtopic.php?t=13519
is a rave review of a two-car shipment from Detroit to San Francisco:
sfbound wrote: 6/7/07 - We had a great experience with transporting our two cars via Golden Key Express. We transported a Honda Civic and Toyota Corolla for $1,050 apiece. Jack Webb [husband of Misty Webb, the GK dispatcher] was great. He was friendly, courteous, and he picked up and delivered the cars intact and on time. He also informed us of his progress as the delivery date approached.
The delivery from Detroit to San Francisco took 13 days, as promised. We met Jack at AT&T ballpark in SF, where the parking is ample, to pick up our cars.
Thanks, Jack and movingscam.com. - http://www.movingscam.com/forum/viewtopic.php?t=13923
is an excellent report on a car move from the Bronx to Oakland in 9/07:
Oakland-bound wrote:11/1/07 - . . . for the car, I wound up going with Golden Key Express, and they were great. The owner -- my scheduled driver -- got sick, and they worked with me to rearrange things and reduced the price to help with the inconvenience. I was very happy with their service and would definitely use them again. - http://www.movingscam.com/forum/viewtop ... 9500#99500
In a PM she added the following details:
Oakland-bound wrote:I was leaving NYC on Sep 7, and the car was scheduled to be picked up Sep 4, but then they gave me a choice of earlier or later, working around their sick owner (spinal meningitis!). I chose earlier. GKE's drop points were all too far away and inconvenient for me, so Palisades Towing came to my work place . . . and picked up my car on Aug 30. . . . The GKE driver delivered my car in Oakland on Sep 11, and he was great, parking his rig illegally so he could be as close to my place as possible. Car arrived with some new chips and scratches, but nothing serious and no worse than if I'd driven it cross-country, I'm sure. GKE fee was $1200, then they knocked off $100. Palisades add-on was $150. . . . The GKE driver was Danny, and he was super. And Misty was a pleasure to work with.
is of a two-car move from CA to VA in 11/07:
sgoradia wrote:12/4/07 - Good Review for GOLDEN KEY EXPRESS.
I started my research for moving my vehicles from CA to VA and moving scam was of great help. I very much picked up the referred service providers like ABF U-PACK for moving service and Golden Key express for Vehicle service.
"Misty" from GOLDEN KEY EXPRESS was great to work with always prompt in response and great with scheduling.
Drivers "Greg" and "Jack" were very good and felt comfortable for giving away my car keys. They gave me enough advance notice for pickup. Infact Jack called me from Arizona on Sunday providing me with a pickup time of 3pm on Wednesday and was actually available for pickup at 3:05pm on Wednesday. I don't think anyone would have been so careful with their scheduling.
Prompt response, scheduling and care for the cars while in transport are something which they are good at.
They helped me move 2 cars
SUV and MiniVan : 1150$ each (CA TO VA).
Delivered in 10 days. Delivered exactly on the day suggested while pickup.
For one of my cars I was unavailable for pickup since the driver was reaching earlier than initially estimated and they left my car in safe hand with one of the towing companies in VA and the car was in great conditions (could not have been better). Both my cars were delivered in great condition with NO visible damages / scratches (after been driven on a open truck for 3000 miles). I could not have been more satisfied and will gladly recommend them especially if you care for the total value of your car and not for 200-300 $ savings (maybe) with other service providers. - http://www.movingscam.com/forum/viewtop ... 602#100602
is an excellent report on a car move from Arkansas to CA in 6/07:
Christiane wrote:6/12/07 - Golden key gave me an excellent quote ($1,100), while Armstrong's was twice as high ($2,000). I will go with Golden Key! . . .
2/25/08 - OK, here are the results from my move to CA: . . .
Golden Key was great: A+ - http://www.movingscam.com/forum/viewtop ... c&start=45
says that Golden Key did a very good job on moving a car from CA to GA:
sn2002bt wrote: 3/14/08 - My car has been successfully delivered. Driver Bob called me on Friday telling me he would come to pick up on either Sat [March 1] or Monday. Eventually we met at the back of local walmart on Monday 3/3. We did the inspection onsite (I washed my car as requested by pre-agreement and driver was very careful in marking any tiny scratch)and I signed the docs. Called him on Friday to check on where the car is and I was told it would be most likely Sunday 3/9/. My wife finally picked up the car at the destination around 11pm on Sunday.
Car is in good condition, she checked the mileage, apparently it was as promised that one truck one driver. Driver is pretty professional and nice. The car was delievered in 7 days as promised (Wow...). I didn't pay at the departure side and my wife paid cashier check on delivery side. Today I received a "thank you for using our services" email from Golden Key. I have to say that we are satisfied customer. Will use Golden Key again in the future. - http://www.movingscam.com/forum/viewtop ... 164#105164
is an excellent report on a two-car move from PA to CA:
crawfoj wrote: 3/30/08 - We needed to move our 2 BR condo and 2 cars from PA to CA. After much trepidation from everything I'd read, I decided to use Moovers Inc. for the move and Golden Key Express for the cars. Both companies did a terrific job.
From the beginning to the end, both companies did a great job. Both were very responsive to phone calls and emails. Both tried to accomodate a very hectic and tight schedule. Both delivered what I expected without incident. . . .
Our cars were shipped by Golden Key Express. As with Moovers Inc., they were very helpful in accomodating our schedule. And, when their schedule for one truck was behind, they got us on another without delay. The cars were delivered in 7 days. The driver was a great guy and did a fantastic job keeping in touch with us. Finally, on delivery, because of bank changes and the packing of my checkbook, I was able to speak to Harold at Golden Key Express to handle our payment.
I was concerned about the risks involved with moving from the outset. And, while I'm sure accidents/incidents will inevitably happen with a move (we had absolutely NONE), you can feel comfortable that you will have no reason to be concerned about these two companies. They both did a professional, courteous and customer-focused job. It was a relief and pleasure. I feel fortunate to have found both. Highly recommended!
- john - http://www.movingscam.com/forum/viewtop ... 155#106155
describes a very good auto move from CA to NY:
featherz wrote: 4/26/08 - Just had a soft top Jeep wrangler dropped off from Golden Key Express - 1200 (+30 for storage in california) from CA to NY. Came in really dirty, but that's to be expected, especially since it had to sit in a tow yard in a really dusty area for over a week waiting for the next truck.
As far as I can tell on a short inspection, all went well and even with the delay on the pickup end (not their fault, we got stuck in the same snow!!) the jeep arrived very quickly and undamaged and the driver was very accommodating as to time/location of dropoff . There were other people picking up cars at the same truck stop from golden key which I found amusing.
So I give them thumbs up also! - http://www.movingscam.com/forum/viewtop ... 907#107907
is an excellent report on a car move from CA to DC:
naujube- wrote: 7/1/08 - For follow up, my friend received my car in DC area today without scratch ( I am still staying CA for a while). My friend said the driver (Danny) from Golden Key Express was great! [Very funny and nice guy.] Since the destination point was not accessible by the big truck, the driver and my friend decided to meet in half way. The driver did the research about the street situation before leaving CA and had some ideas of where to drop off my car. It seems usual, but many moving companies do not do their homeworks.
From the beginning, I had no worries whatsoever about this company.
My car transport:
From California, ontario city to DC area
The estimate $1,300 and actual price was same.
Pick up 06/26
Arrival 07/01 - http://www.movingscam.com/forum/viewtopic.php?t=16653
is another excellent report on car transport from CA to IN:
drmpwolf wrote:7/20/08 - I wanted to add to the chorus of people who have had good experiences with Golden Key Express. They moved our car from Fresno, CA to Muncie, IN and they were great. We had a horrible experience five years ago moving the car from MI to CA ("horrible" as in we were talking to lawyers). It took us weeks to get it all straightened out, leaving us on the hook for a rental car the whole time.
Golden Key Express couldn't have been more professional or competitive. We paid $1250 - competitive with less than reputable brokers and much better than companies offering comparable service. Everyone from sales to dispatch to the driver was prompt, reliable and friendly. They came when they said they would, kept in contact with us along the way and got it to us in half the time it took on our previous move. In the exhausting, depressing, frustrating hassle that our move has been (as surely anyone's move would be), GKE was a breath of fresh air and a great choice for our transport needs. Highly recommended. - http://www.movingscam.com/forum/viewtop ... 406#114406
is still another excellent review of a car move from NYC to CA:
jack369 wrote: 9/24/08 - Five minutes ago, I received my 2001 MB 240C, shipped from NYC to Los Angeles, CA, by the folks at Golden Key Express. It could not have been a smoother, more pleasant experience. Everything went like clockwork! The local NYC pick up company called to let us know the day and time of their pick up, exactly as we were told they would. The car did not sit for very long in NYC, because the car was delivered exactly NINE days after the pick up!
It has been one of the most trouble-free experiences of my life! I recommend this company whole-heartedly for your auto transport needs. I did a lot of research, and found Golden Key Express to be competitively priced and in good standing with the BBB. Save yourself time and effort and use Golden Key Express!!! - http://www.movingscam.com/forum/viewtopic.php?t=17351