I've copied and pasted my complaint filed on this website. So far, our complaint to the American Moving and Storage Association has produced nothing:
In addition to charging us well above the estimate, Allstate clearly violated our contract by demanding more than 110% of the estimate at the time of delivery. When we refused to pay the additional amount, Allstate held our items hostage until payment. When we agreed to pay, Allstate would not meet us at the delivery site. They chose a different location and demanded that we give them the money there before delivery. We were forced to involve law enforcement to ensure our safety and to ensure that our belongings would be delivered.