It appears the company doesn't have a website, but does do work via uShip.com, so there's a good amount of information on there (including lots of feedback from others about the company):
Here's my experience:
I moved from Maryland to California this past January, using Mike's services. The whole experience was surprisingly smooth... I had an agent come by and do an in-home estimate. She was later able to provide me with a binding estimate, which after all was said and done, was the exact amount I ended up paying (and was very reasonable).
On moving day, the truck showed up exactly on time, and everything was packed and hauled off within an hour. In transit, the driver kept in close contact with me. When he finally arrived in CA, he gave me the option of a night delivery or we could wait until morning if it was more convenient for me. I opted for the night delivery, he showed up on time, and everything was hauled into the new apartment in about an hour. Not a single thing was damaged upon unpacking. Overall, everyone involved was friendly, honest, and helpful... a very smooth experience.
I should note my move was not quite the "average" move, so I should list some caveats:
- My move was unusually small... less than a studio-apartment's-worth of stuff
Quick delivery was not a priority for me, so to save money I consented to having my stuff in storage for a week or so while they picked up shipments from other clients that were also heading cross-country. Total time between pickup and final delivery was just under 4 weeks, which was completely acceptable in my situation.
I was able to move on the exact date I wanted to, but I may have just been lucky, given that this is a small, single-truck company and may not have as much flexibility when it comes to scheduling.