**Philadelphia, PA to Los Angeles, CA

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calibound83
Posts: 4
Joined: Wed May 12, 2010 12:27 pm

**Philadelphia, PA to Los Angeles, CA

Postby calibound83 » Wed May 12, 2010 1:17 pm

So I began my journey of figuring out which movers to go with and this is my experience with in-home estimates thus far (no order of preference, I am doing it chronologically). I will preface the move with stating I live by myself in a one-bedroom loft apartment with no appliances being moved [size is ~850 sq.ft.]. All quotes include full packing services and are GNTE except for Shannon Transport.

1. Sinclair [Agent of Mayflower] - got Rick. Great gentleman who was knowledgeable about this site and was a friendly guy. Talked to him about the move and the size of my place. Takes his time looking through cabinets. Brings a laptop and a printer in his briefcase to print me out an on-site estimate with full pack and full value protection of 30k. Weight estimation is 4237 lbs. with a cost of $5203.64. Price includes shuttle at origin and destination.

2. Shannon Transport [Agent of Atlas] - got Patrick. Younger gentleman who related to me better. Friendly guy who talked about me being a mets fan in philly (red flag? j/k). Did a little less of a thorough job then Rick from Sinclair but still looked in most of the cabinets (I really dont have much in my cabinets so I know he didn't overlook anything). Weight estimation is 2819 lbs. with cost of $4404.32 (includes 30k FVP). Price includes shuttle at origin and destination. NOT A GNTE QUOTE.

3. L&J Moving [Agent of northAmerican] - got Brian. Nice younger gentleman who is a recent grad. Felt like I probably clicked with him the best but that's more of a personal matter and not necessarily a business matter. He did not provide any folder of the company. In any case, did a decent job of looking through my cabinets. Weight estimation is 2839 lbs with cost of 4563.66 (includes 15k FVP). Cost is more as they crate TVs and do not box them. If I decide to go that route, I may just end up selling my TV instead of shipping it [Crating costs ~$500 for a 42" plasma which these days new is $600, you do the math...] Price includes shuttle at origin and destination.

4. Morgan Moving [agent of northAmerican] -- got Christopher. Nice gentleman who did a similarly thorough job as Patrick. Not as talkative as the other folks but still a nice gentleman. Gives me a northAmerican folder and states he will email my estimate. I ask before he leaves what he approximates my weight is and he states should not be that much as I have a smaller unit. He states around 2400lbs. Next day, he sends me invoice. It turns out to be a weight estimate of 5000 lbs. for a cost of 5895.83 (with 30k FVP)?! I understand this is a GNTE but double the weight as he stated? I go on to read their reimbursement if I am underweight and it is a measly $10.99/cwt while other companies are giving me at least $45/cwt as stated on the contract. Thanks but no thanks? Price includes shuttle at origin and destination.

5. Hughes Relocation [agent of United] -- got Brian. He is a great guy like the others. Talks abit about the company and takes out his phone and printer to get ready to print me his GNTE quote once he is done. He looks through all cabinets and measures my TV (only one to do that). Gets back to his printer and fires me a quote out. Weight is 3185 lbs with a price of $4176.96 (includes 20k FVP). Price includes shuttle at origin and destination.

6. Moovers Inc -- no in-home was done. I filled out their inventory list myself and gave them the average weight of various companies. I also talked to Bonnie numerous times about getting a better weight estimate as I dont want to underestimate my weight to her. She sends me a GNTE quote with estimated weight of 2710lbs. and a price of $3994.01 (no FVP added YET). I am having on-going discussions with her regarding my inventory and such.

I have a one more with a Bekins agent tomorrow. Will probably end up posting a review of that one as well.

Any recommendations from people around here? I am just graduating and moving so cost is definitely an issue for me but I do want full pack and full service. Thanks all and I hope this is helpful for those who are looking to do some sort of cross-country from Philadelphia, PA.

calibound83
Posts: 4
Joined: Wed May 12, 2010 12:27 pm

Re: **Philadelphia, PA to Los Angeles, CA

Postby calibound83 » Tue Jun 01, 2010 7:30 pm

I decided to go with Hughes Relocation. Their price with their reimbursement seemed to be the best for ym needs as I assumed my weight would be below 3000.

Before the move -- Michele was my relocation specialist and was a pleasure to deal with. She communicated over email very effectively. Brian answered a few question regarding the move process in terms of the # of boxes. I downsized a little before the move so I asked about the cost of packing being lowered and he explained if I could estimate how many boxes I wasn't going to use, he could knock them off the price. However, I didn't know for sure and felt like 44 boxes might be reasonable so I left it as is. He said it is kind of hard for packing but I will be reimbursed $52/cwt so that was the incentive for downsizing. I was ok as I knew +/- a few boxes wouldn't drastically lower my price and was ok with this.

Moving day -- I drive one hour to lansdale, PA. It is about 45 minutes from centercity. I did not enjoy the drive too much and had to pay ($1 each way). But once I got there, I was greeted by friendly movers who directed me to Pat's office. My only grip here is I wish they told me to come a little later than 7AM as I didn't start to go over to the weigh station until closer to 8AM (that extra hour of sleep in the AM would have been nice). But they weighed the truck and allowed me to make a photocopy of the cert once I got to my apartment.
My crew consisted of Collum (lead driver), Miguel, and Chris. All were great guys and easy to get along with. I felt they took great care in packing my stuff. With their hard work, I decided to buy lunch and give them a $20 tip each at the end (i'm still a broke recently graduated student). They loaded my stuff in and were quick about it although my apartment office seemed to be a bit of nazi in terms of freight elevator time. Overall, I felt they handled my possessions with care but they were packrats! I gotta make sure I remember to leave everything I want NOT PACKED aside or else they pack it (totally my fault but no harm done, just wont have an AC adapter for my laptop till I get to my destination). With the day done, they were about to leave and I felt good and trusted my possessions in their hands. The one thing I didn't like was the packing/loading took all day and all the weigh stations were closed so they told me to wait till Tuesday (due to the holiday) to come back to see it get weighed.
Unfortunately when they pulled out of the loading bay of my apt. complex, they hit the gate to the dumpster and it got dented. It also broke their truck's side-mirror. Unfortunately for them, a maintenance guy was outside watching them leave and noticed it and wrote their plate and truck #. I felt bad that they would probably get reported by my apt. to their superiors. Just a few hard-working gentlemen trying to do their jobs. Life happens I guess. But really it wasn't a tragic event or anything and i hope my apt complex doesnt report them as I felt it was an honest mistake and the gate was already a POS to begin with.

Tuesday (post-move): I go back this morning to meet Collum at 7:30. He is already with the truck good to go. He opens the back of the truck so I can peek in to make sure my stuff is there and they didn't add a grand piano or two ;) We head to the weigh station and he weighs my truck. It is a total of 2080 lbs! Not only am I underweight but I maximize my reimbursement being at the 2100 lb cutoff most vanlines use! I wrote a little note on my copy of the weight cert with the date and weight and had Collum sign it for proof.

Now the wait for my stuff begins and it looks like the destination ahndlers will be Golden Hawk Moving (I think that si their name). I will post a review on them when I am done. I will also update on reimbursement rates with Hughes once I get that info. Hope people find this helpful and I am not speaking to an empty room given the lack of responses.

Oh and this also made me get irked at Morgan moving again for trying to charge me a GNTE weight based off of 5000 lbs. with only $11/cwt reimbursement. I am really upset that they told me my place weighed around the one ton mark and went ahead and tried to gouge me with a weight of 5000lb. I know other reviews on here give great reviews of them but maybe I was targeted as I recently graduated medical school and they thought I was $$$ when I am really just 300k in debt =(

Diane
Posts: 15824
Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: **Philadelphia, PA to Los Angeles, CA

Postby Diane » Tue Jun 01, 2010 7:37 pm

Hope people find this helpful and I am not speaking to an empty room given the lack of responses.

People are listening, I promise you. Do you see those two asterisks that "someone" put in front of your topic title a while back? That means there is good information here that should be transferred by "someone" to the Superlist someday to help others.

You're probably thinking of Golden Eagle, a United company with an excellent reputation. Golden Hawk sounds a little too predatory for a moving company, IMHO. :)

With regard to the rebate from Morgan vs. Hughes, since your shipment weighed about 2000 pounds you would be entitled to about a $300 rebate from each company (Morgan - 3000 pounds under the 5000-pound estimate = 30 cwt x $11/cwt; Hughes - 700 pounds under the 2700-pound estimate = 7 cwt x $45/cwt).
Diane
Check out domestic companies on this thread. Click here for a detailed, authoritative article on international moving.

calibound83
Posts: 4
Joined: Wed May 12, 2010 12:27 pm

Re: **Philadelphia, PA to Los Angeles, CA

Postby calibound83 » Wed Jun 02, 2010 7:31 am

Hey diane,

actually since my weight will be 2100lbs (lowest shipping weight for any major vanline). Hughes will reimburse $52/cwt which I think if I do the math, it'd be $52x10=$520 (their weight was based off 3187lbs.) I believe you may have confused them with another agent I was referring to above. Given this, the price would be a total of around $3700 if i calculated the reimbursement correctly.

Morgan on the other hand would be 29x$11 = ~$300 plus I really didn't like their "you place weighs around 2400lbs, but i'll go ahead and bump the GNTE weight to around double that" mentality. I guess I just like dealing with more straight-forward people. The price here would be 5895.83 - $300 which is around $5595.83.

As you can see, reimbursement was not only better with Hughes but I saved a ton of money as well. Either case, I am glad to have gone with Hughes thus far (my stuff hasn't left Philadelphia yet). Will keep all updated as I realize from Diane's post that I am helping the community.

Diane
Posts: 15824
Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: **Philadelphia, PA to Los Angeles, CA

Postby Diane » Wed Jun 02, 2010 6:51 pm

calibound83 wrote:As you can see, reimbursement was not only better with Hughes but I saved a ton of money as well.

Yes, I see your point. It's strange that Morgan gave you a quote so much higher than the other NAVL agent. Sometimes companies do this when they don't really want the shipment for some reason. For example, maybe they didn't want to go into central Philadelphia or maybe they wanted their sister agency L&J to get the move.

bosoxfan
Posts: 148
Joined: Mon Feb 11, 2008 1:36 pm
Location: Maryland

Re: **Philadelphia, PA to Los Angeles, CA

Postby bosoxfan » Thu Jun 03, 2010 5:38 am

Diane wrote:
calibound83 wrote:As you can see, reimbursement was not only better with Hughes but I saved a ton of money as well.

Yes, I see your point. It's strange that Morgan gave you a quote so much higher than the other NAVL agent. Sometimes companies do this when they don't really want the shipment for some reason. For example, maybe they didn't want to go into central Philadelphia or maybe they wanted their sister agency L&J to get the move.


Diane,

It may have to do with Morgan's size. Morgan is a very small agent where majority of their fleet are straight trucks - I think they only have 2 tractor trailers. They probably would have had to use a larger NAVL agent to take the shipment to the west coast.

Diane
Posts: 15824
Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: **Philadelphia, PA to Los Angeles, CA

Postby Diane » Thu Jun 03, 2010 10:42 am

Thanks for the additional info, bosox. Do you know whether L&J is much bigger, then? Its website doesn't even say that it's a NAVL agent and seems to emphasize freight (?).

I remember now that a couple of very good agents for other van lines told me that in the summer they try to avoid booking anything that they can't haul themselves. They said they wanted to prevent problems such as shipments stuck in their warehouses waiting for a van line driver. (Not saying that this is the case here, since the season is just beginning.)

bosoxfan
Posts: 148
Joined: Mon Feb 11, 2008 1:36 pm
Location: Maryland

Re: **Philadelphia, PA to Los Angeles, CA

Postby bosoxfan » Thu Jun 03, 2010 11:45 am

Diane,

L&J is a relative newcomer to the NAVL brand, yet they do not have NAVL branded trucks from what I have seen - the freight comparison seems appropriate. NAVL lost their biggest presence in the Philadelphia market when Wayne left for Atlas in March of 2009.

Some of the smaller agents are struggling as they are reliant on NAVL for their loads, where as larger agents such as Beltmann and Ward are able to be their own booking agents. NAVL is no different than any other HHG company in our current economic state, but it seems they have been hit the hardest with agencies going bankrupt (Cardinal and Hawkeye) and others leaving for other brands (Prager and Wayne).

Diane
Posts: 15824
Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: **Philadelphia, PA to Los Angeles, CA

Postby Diane » Thu Jun 03, 2010 11:58 am

Bosox,

Hawkeye's website still works and so does its free estimate form. Did it come out of bankruptcy and stay in business in Iowa?

Thanks for the head's up about Wayne changing to Atlas. It helps to keep the Superlist up to date.

bosoxfan
Posts: 148
Joined: Mon Feb 11, 2008 1:36 pm
Location: Maryland

Re: **Philadelphia, PA to Los Angeles, CA

Postby bosoxfan » Thu Jun 03, 2010 1:41 pm

Diane,

The Hawkeye agent you saw on-line, is not the same one - the original site was in North Liberty just south of Cedar Rapids (they went bankrupt) where as the current Hawkeye opened operations in the past 2 months under a former employee - I think he was the president of the original Hawkeye, but anyways - they are now out of Sioux City and is very small in comparison in terms of livery. All of the original Hawkeye - NAVL HHG equipment were recently purchased by Sterling NAVL.

Cardinal - NAVL was based out of the Carolinas and they had roughly 5 sites between NC and SC. They shut their doors in early 2009.

One former NAVL agent has returned. Mother Lode out of CA went to Atlas at least 4 years ago and has returned to the NAVL brand as of April of this year.

Diane
Posts: 15824
Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: **Philadelphia, PA to Los Angeles, CA

Postby Diane » Thu Jun 03, 2010 1:58 pm

Thanks, bosox. What a fund of information you have! You must love the moving industry as much as I do. :D

bosoxfan
Posts: 148
Joined: Mon Feb 11, 2008 1:36 pm
Location: Maryland

Re: **Philadelphia, PA to Los Angeles, CA

Postby bosoxfan » Thu Jun 03, 2010 2:39 pm

Diane wrote:Thanks, bosox. What a fund of information you have! You must love the moving industry as much as I do. :D


If I did not enjoy teaching accounting as much as I do, I would work for a HHG agency:-}

dali24
Posts: 1
Joined: Wed May 18, 2005 6:36 pm

Re: **Philadelphia, PA to Los Angeles, CA

Postby dali24 » Sat Apr 16, 2011 8:58 pm

calibound, I wanted to thank you for your thorough information. I'm moving from Philly to San Diego soon, so it was extremely helpful! :D


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