The men were very professional, polite, hard working and diligent in performing their duties. They asked questions where questions needed to be asked and displayed a sense of humor, which helped ease the tension that Jane and I felt. When the truck departed, we were confident that we were in good hands.
The van arrived at our new home as promised on the 7th of January and much to our surprise only 2 men were there to unload the 8,400 pounds. Richard and Van immediately went to work in a professional manner, delivering our furniture and personal belongings to the rooms that we requested. There were several repositionings of furniture and there was not one gripe but only assurance that we could freely ask them to do anything. A smile during this stressful time went a long way to make us more comfortable. There was only one broken piece which was caused by my lack of packing skill in over stuffing a chest. Otherwise, not one piece broken, outstanding.
I would like to single out Richard as team leader and Van the “horse” as exemplary employees of Joyce. The effort they put into their days work was impressive and the customer care they displayed was second to none. Joyce displays the logo of “The Moving Professionals” and these two employees exemplified this. Please pass our thanks to them.
