Fraud Alert!!!!!!

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Location: Central IL

Fraud Alert!!!!!!

Postby Jeff.Walker » Tue Oct 01, 2013 5:10 pm

It's come to our attention that at least one company is fraudulently posing as a couple of our endorsed movers. These companies have acquired similar domain names (web addresses) and are using similar names to their legitimate counterparts, and are operating as "brokers" for car transportation. While this is not a new ploy in the moving industry, it does pose certain problems for people looking for the right company when searching online, as well as the movers who are operating legitimately. These companies have already swindled money out of people in the form of deposits, generally asked for in cash. The two companies affected, and their correct information is listed below. Keep in mind, these are the LEGITIMATE and Endorsed moving companies listed on this site:

ProStar Auto
Phone: 800-993-7447
Email: Through website at: ... 3/catid,4/

Golden Key Express
Phone: 559-299-7288
Email: Through website at:

Over the last several months it has come to the attention of the owners that "customers" are calling to complain, but there is no history of these customers ever having prior contact with ProStar or Golden Key Express. These fraudulent companies live off the "deposits" that they make promising to deliver cars and make no effort to do so. Due to liability reasons, cannot name these companies, but will instead focus on getting customers to their legitimate counterparts.

Tips to Avoid these and companies like this:
1. Never pay in cash. Cash is the one untraceable currency exchange. If you write a check, there is a paper trail. If you use a credit card, there is a paper trail and you can dispute the bill. There is no recourse if you pay in cash.

2. Do your homework! Follow up with the FMCSA, the BBB or to make sure the company you hire is legitimate.

3. Read your contract, and make sure you have a contract prior to "using" the service. Your contract specifies what services your company will provide, and what is expected from you. Never sign a blank contract (one that is not filled out) and never hire a moving company without one.

In addition, you can read more about the moving industries "Red Flags" here: ... hen-moving

Fraudulent companies posing as movers not only affect the consumers they claim to serve, but the industry as a whole. If you have been affected by a fraudulent moving company make sure you do the following:

1. Report it to the Federal Motor Carrier Safety Administration, the moving industry's governing body. You can do so here:

2. Report it on You will need to sign up for an account and then post your experience in the "Report a Scam" forum.

3. Report it to the Better Business Bureau.

4. In addition, on our Links page, you'll find several links to both governmental and trade agencies with whom you can report the incident. Make sure you file a complaint with the states attorney general's office as well as with your state association, if present.

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