Delay Claim From Brooklyn-to-Austin Move

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Repatriated Texan

Delay Claim From Brooklyn-to-Austin Move

Postby Repatriated Texan » Tue Mar 28, 2006 6:36 pm

Hi there. I wonder if you could help me with a question. We used
Dahill/Mayflower to move from Brooklyn to Austin back in August and
are only now dealing with claims because the move was so depressing.
(I promise to post more about that later.)

When going over my delayed-delivery claim, the people at Brooklyn's
Dahill said that the D.O.T and Mayflower do not require paying rent
or pro-rated mortgage payments for delayed deliveries. I tend to
believe them, since the folks at Dahill were the only good part of
the move. But, why does United pay pro-rated mortgage costs if the
D.O.T. doesn't require it? A friend moved used United to move from
Providence to Austin, and they were reimbursed for their mortgage

The owners of our place in Austin wanted us to delay our move-in
date--after I had signed the lease--but I said I couldn't, foolishly
thinking that because I had a contract with the movers, I had to be
at my new place on the first day of the date range I had agreed upon
(August 4-7). Instead, the movers showed up a week late. If only
that had been the only problem. . .

If I wanted to push to be reimbursed for the rent payments I had to
make, how would I go about it?


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Re: Delay Claim From Brooklyn-to-Austin Move

Postby IMP » Tue Mar 28, 2006 8:03 pm

First, welcome back to Texas!

Delay of delivery is not in the form of rent or mortgage payments - there is a set amount to be paid per day and it is spelled out in the tariff. However, this requires a certain weight minimum.

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Location: Charlotte, NC

Re: Delay Claim From Brooklyn-to-Austin Move

Postby Michael » Tue Mar 28, 2006 8:10 pm

Most companies will pay a per diem with receipts of your charges.

As with delivery, when a van line gives you a spread, yes you are responsible for being there no later then the first day of the spread unless the driver calls you directly and specifies when he will be there. So even if they dont show up til the 7th they have still delivered you "quote unquote" on time.

In regards to your friend, he may have been an account and of course account business is more lucrative to hang onto then a one time cod move. Thats the only reason I can think of for him being reimbursed any type of mortgage payment.

But why not push it. Get what you can.

Best of luck,

Forget yourself for others and the others will never forget

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Joined: Tue Oct 07, 2003 12:18 am
Location: Los Angeles

Re: Delay Claim From Brooklyn-to-Austin Move

Postby Diane » Tue Mar 28, 2006 8:24 pm


I'm really sorry that you had a (seemingly) bad move with Mayflower. To those reading this, this is one reason that we at MovingScam hesitate to endorse any full-service moving company. I routinely recommend Dahill because I know they have performed very well as a booking/origin agent. But origin agents have almost no control over the shipment once it goes into the van line system. Only if they haul it themselves can they control the quality of the move, and Dahill doesn't haul anything over 500 miles.

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Joined: Wed Mar 10, 2004 7:24 pm
Location: California

Re: Delay Claim From Brooklyn-to-Austin Move

Postby Nancy » Tue Mar 28, 2006 9:35 pm

The deadline for filing delay claims is 90 days. You may be spinning your wheels if you are past that deadline.

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